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Bryan Subaru

Metairie , LA

4.8
2,433 Reviews

8305 Airline Dr

Metairie , LA

70003

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2,433 Reviews of Bryan Subaru

May 15, 2019

Great Service at Bryan Suburu I've owned two Outbacks, both purchased and serviced with Bryan Suburu. It feels like family there because it is and they treat their customers with r More

by GMCCOLLAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Remi, Trey
May 15, 2019 -

Bryan Subaru responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

May 15, 2019

Long wait and scams Generally I have no problem getting my work done here but the wait to get a light fixed took an hour and a half and they tried to charge me $200 for o More

by BERTORAEMILY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ray Forrester
May 15, 2019 -

Bryan Subaru responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sincerely, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

May 14, 2019

Very helpful service Service department quickly fixed our car when my daughter had to drive to Atlanta that day.getting her on the road in time to make the journey More

by RWMCCORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
May 14, 2019 -

Bryan Subaru responded

Thank you for choosing Bryan Subaru's Service Department. Don’t hesitate to reach out to us for anything else. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

May 14, 2019

Quick and thorough The recall was done quickly, iand also a checking out of the general “health” of my 2015 Forester, free of charge. As usual, a comfortable and clean w More

by WILLIAMGSABATIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can’t remember her name.
May 15, 2019 -

Bryan Subaru responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

May 14, 2019

Fast process, great folks I liked working with everyone there! It was a fast process, the team was really responsive, and I"m happy with the car (that's the most important, rig More

by Julie.lause
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Daigle, Gerald Dupre
May 15, 2019 -

Bryan Subaru responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

May 10, 2019

Easy transaction Our Subaru lease is almost up and we knew we would get another one. Was greeted immediately and told salesman what we were looking for. In stock, te More

by ROMECHE1000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Bourgeois, Andy Daigle
May 13, 2019 -

Bryan Subaru responded

Thanks for the perfect rating. We're pleased that everything went well for you. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

May 08, 2019

Consistency Always courteous and professional beginning with the person who answers my call to the intermediaries to the service supervisor. Always helpful, alw More

by JUDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Henry
May 08, 2019 -

Bryan Subaru responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

May 08, 2019

Oil change Attentive to detail and addressing customers concerns!!Its a pleasure dealing with Rex the salesman and Erin the service writer. Will be a pleasure to More

by BEADSMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin, Rex Bubacz
May 10, 2019 -

Bryan Subaru responded

Thank you for the great review! We look forward to working with you again. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

May 08, 2019

The best dealership and service center Bryan Subaru's staff are professional, friendly, efficient, and they really go out of their way to provide excellent customer service. They are the be More

by GINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Czaplinski
May 10, 2019 -

Bryan Subaru responded

Thank you for this amazing review. We really appreciate your business. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

May 05, 2019

Very friendly. Bryan Subaru service center is very professional and all the employees I met is very friendly, our car was ready in about one hour, I lives closer to More

by JMCGALLIARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tray and I forgot the lady name.
May 07, 2019 -

Bryan Subaru responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

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