Bryan Subaru

Consistency Always courteous and professional beginning with the person who answers my call to the intermediaries to the service supervisor. Always helpful, alw Always courteous and professional beginning with the person who answers my call to the intermediaries to the service supervisor. Always helpful, always focused on service. More

Oil change Attentive to detail and addressing customers concerns!!Its a pleasure dealing with Rex the salesman and Erin the service writer. Will be a pleasure to Attentive to detail and addressing customers concerns!!Its a pleasure dealing with Rex the salesman and Erin the service writer. Will be a pleasure to do business with in the future, Subaru is the best bang for your buck. More

The best dealership and service center Bryan Subaru's staff are professional, friendly, efficient, and they really go out of their way to provide excellent customer service. They are the be Bryan Subaru's staff are professional, friendly, efficient, and they really go out of their way to provide excellent customer service. They are the best dealership and service center that I have ever been to. More

Very friendly. Bryan Subaru service center is very professional and all the employees I met is very friendly, our car was ready in about one hour, I lives closer to Bryan Subaru service center is very professional and all the employees I met is very friendly, our car was ready in about one hour, I lives closer too Baton Rouge but I prefer going too Bryan Subaru because of the experience I have every time we bring our car. More

Pleasantly Surprised Despite (or perhaps because) of the sheer number of Subaru owners affected by the "Brake Light Switch" recall program, I went in with the idea that th Despite (or perhaps because) of the sheer number of Subaru owners affected by the "Brake Light Switch" recall program, I went in with the idea that the process would be painless and swift. To my surprise, it took even less time and effort than I had imagined AND I was kindly offered a free car wash! Upon my request, they let me keep the old part (watching YouTube videos about the BLS made me curious to see what the part looks like). I was among the fortunate Forester drivers who never experienced any of the Recall symptoms (3 lights on dash, locked PRNDL shifter, inoperative tail lights, etc.), though it was reassuring to receive the letter about it. Scheduling service using the MySubaru website was easy and hassle-free. Erin C. is the ideal person to have at the Welcome desk, and I must say the sales and tech reps on the floor at Bryan Subaru go out of their way to make customers feel welcome. Somehow, they strike the perfect balance between "chatty" and "relaxed" to let you know they've got answers, if you have questions, but at no time will you you feel pressured during a sale or induced to "upsell" your vehicle on parts or accessories. Almost looking forward to the next time something goes wrong with my Subie! :-) More

Recall Notice Mr. Henry was prompt and courteous. He explained the nature of the "Recall Notice," managed the Air Bag Inflator replacement and accomplished the wor Mr. Henry was prompt and courteous. He explained the nature of the "Recall Notice," managed the Air Bag Inflator replacement and accomplished the work in a timely manner. More

Great Buying Experience We had an excellent experience buying our 2019 Subaru Forester from Bryan Subaru. John, our salesperson, was knowledgeable and very friendly. He provi We had an excellent experience buying our 2019 Subaru Forester from Bryan Subaru. John, our salesperson, was knowledgeable and very friendly. He provided all the information we needed while never being pushy. The other members of the Bryan team who assisted in our purchase were also very friendly. There were no surprises. The agreed upon price was the price. No extra charges. No nonsense. And our new Forester is awesome! Highly recommend this car and the Bryan dealership. More

Quick turnaround for a recalled sensor I called on Friday to have a recalled brake sensor replaced- they got me in by Tuesday and kindly threw in a free oil change! Excellent service as alw I called on Friday to have a recalled brake sensor replaced- they got me in by Tuesday and kindly threw in a free oil change! Excellent service as always! Thanks!! More

excellent service I was greeted as soon as I drove up. Remi let me know everything they were going to do with my car that morning. It was completed in a timely fashion, I was greeted as soon as I drove up. Remi let me know everything they were going to do with my car that morning. It was completed in a timely fashion, and Remi let me know how things were going. More

First Subaru Purchase My husband and I were very impressed with Terry and his service. He was very helpful in showing us different vehicles and allowing us to test drive an My husband and I were very impressed with Terry and his service. He was very helpful in showing us different vehicles and allowing us to test drive and take our time and was not "pushy". We would recommended Terry and his service. More