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Bryan Subaru

Metairie , LA

4.8
2,427 Reviews

8305 Airline Dr

Metairie , LA

70003

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2,427 Reviews of Bryan Subaru

May 20, 2019

Very good visit for service We had a very good visit for our service visit and were very satisfied with the help we received from the service representative. We are very happy w More

by CSEVICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orren Lewis
May 22, 2019 -

Bryan Subaru responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

May 18, 2019

2016 Outback Service Friendly staff and good, quick maintenance service. Service manager reviewed all items requiring service and reason for each. Offered to wash car a More

by FRHOADS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Bourgeois, Rex Bubacz
May 20, 2019 -

Bryan Subaru responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

May 17, 2019

Brake light failure alert I have been buying Subarus and going to Bryan Subaru for maintenance for years. Trey /Service is a loyal Subaru employee and always is positive "can m More

by SLAVNOLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey - Service Dept
May 20, 2019 -

Bryan Subaru responded

Hello and thank you for your kind words! Trey is a great asset and we are glad to hear he provided an excellent experience for you. We thank you again and we look forward to servicing you again in the future! Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

May 16, 2019

Salesman that gives customers what they want Get a good salesman that knows the vehicle and make sure everything is working before you pick it up very friendly, can call salesperson anytime with More

by dselvage1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rex Bubacz, Orren Lewis, Andy Daigle
May 20, 2019 -

Bryan Subaru responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

May 15, 2019

Great Service at Bryan Suburu I've owned two Outbacks, both purchased and serviced with Bryan Suburu. It feels like family there because it is and they treat their customers with r More

by GMCCOLLAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Remi, Trey
May 15, 2019 -

Bryan Subaru responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

May 15, 2019

Long wait and scams Generally I have no problem getting my work done here but the wait to get a light fixed took an hour and a half and they tried to charge me $200 for o More

by BERTORAEMILY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ray Forrester
May 15, 2019 -

Bryan Subaru responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sincerely, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

May 14, 2019

Very helpful service Service department quickly fixed our car when my daughter had to drive to Atlanta that day.getting her on the road in time to make the journey More

by RWMCCORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
May 14, 2019 -

Bryan Subaru responded

Thank you for choosing Bryan Subaru's Service Department. Don’t hesitate to reach out to us for anything else. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

May 14, 2019

Quick and thorough The recall was done quickly, iand also a checking out of the general “health” of my 2015 Forester, free of charge. As usual, a comfortable and clean w More

by WILLIAMGSABATIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can’t remember her name.
May 15, 2019 -

Bryan Subaru responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

May 14, 2019

Fast process, great folks I liked working with everyone there! It was a fast process, the team was really responsive, and I"m happy with the car (that's the most important, rig More

by Julie.lause
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Daigle, Gerald Dupre
May 15, 2019 -

Bryan Subaru responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

May 10, 2019

Easy transaction Our Subaru lease is almost up and we knew we would get another one. Was greeted immediately and told salesman what we were looking for. In stock, te More

by ROMECHE1000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Bourgeois, Andy Daigle
May 13, 2019 -

Bryan Subaru responded

Thanks for the perfect rating. We're pleased that everything went well for you. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

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