Bryan Subaru

Tire pressure gauge light would not go off after adding air. Arrived early and was taken right away. Problem diagnosed and fixed within a little over an hour. I was kept informed each step of the way. Nice job Arrived early and was taken right away. Problem diagnosed and fixed within a little over an hour. I was kept informed each step of the way. Nice job and friendly service. More

Friendly Service! I've been using this service center for probably 7 years now. They are always friendly and helpful in every way. I also get out in a timely manner. I've been using this service center for probably 7 years now. They are always friendly and helpful in every way. I also get out in a timely manner. More

Treated me at least as good as my Memphis dealer Briab Guzzardi took on our issue, diagnosed it, fixed it, and had us on our way in about 30 minutes. . We had our NOLA grandchild with us,and he was Briab Guzzardi took on our issue, diagnosed it, fixed it, and had us on our way in about 30 minutes. . We had our NOLA grandchild with us,and he was overdue for his nap. all the little cars helped a lot. Eqsy peasy More

Disappointed I brought my 2010 Subaru Forester in last week to get work done and am left unhappy with my service. When I left the lott I noticed a plastic bag was I brought my 2010 Subaru Forester in last week to get work done and am left unhappy with my service. When I left the lott I noticed a plastic bag was thrown in the back of my car, a plastic cap was left on the driver floor mat with the paper mat balled up. I also noticed things from my glove box on the passenger floor mat. None of this was an issue, just found it irritating. I did later notice that the driver side vent was not put back into the dash, pushed back and off centered. I did call and speak to Terry, who has been very kind and understanding, and was told to come in Monday for a quick fix. After I got off the phone, I then noticed the insert for my middle console was moving because one of the arm pieces had been broken off. I’ve been to multiple Subaru’s and always have received top service that I’ve trusted. But now, all these issues together leave me upset, disappointed, and concerned about how my car was treated, and the service I received. It’s a hassle driving back to Metairie and I feel that I won’t be getting anything back for my time or lack of service. I expected better care with the money I spent and am all over dissatisfied. I love driving Subaru’s and proud to own one, but this doesn’t match who I know Subaru to be. More

It was awesome I went to get my car serviced on June 27th 2019 when I got there at 11 Erin Czaplinski and taking me right away and make sure I had my Uber driver l I went to get my car serviced on June 27th 2019 when I got there at 11 Erin Czaplinski and taking me right away and make sure I had my Uber driver lined up to get back to work did in my big service 60,000 miles everything was done correct and Aaron made sure it was done correctly I will continue to do my service with Subaru cuz they do a great job and all the service department is a great team even down to Charlette Wilright who makes the appointments awesome job to everyone More

Great sales experience This was the best and easiest sales experience thanks to my salesman Rex, the most knowledgeable Subaru person I know and Andy, the finance manager. This was the best and easiest sales experience thanks to my salesman Rex, the most knowledgeable Subaru person I know and Andy, the finance manager. More

First Time Subaru Buyer This was my first time purchasing a Subaru, and my first time buying From Bryan Subaru. I first visited Bryan Subaru as an information gathering vi This was my first time purchasing a Subaru, and my first time buying From Bryan Subaru. I first visited Bryan Subaru as an information gathering visit, and spoke with Orren L. He was friendly and knowledgeable, and we spoke about everything I needed to know when considering Subaru. We compared vehicles in Outback's class, as well as different models in the Subaru family. He was a wealth of knowledge and set me up with important insight for my first Subaru purchase. I returned two weeks later, and told Orren I was ready to drive an Outback home today, and he immediately gave me a few options based on what I was looking for. We spoke about the two vehicles at length and went on a test-drive, and Orren went over everything about the vehicle, front-to-back. Once I was ready to buy, Orren set me up with everything I needed and the process was quick and easy. I left with my Subaru Outback the same day and I couldn't be happier. Throughout my entire process with Bryan Subaru and Orren, I never felt pressured to buy or to enter a process I wasn't comfortable with. Orren understood what I wanted, and catered to my needs. Even after my purchase, Orren stayed in contact with me and responded promptly to emails and even phoned me personally to help me with my new purchase. More

Bryan Subaru is awesome I got a great car for a great price! Absolutely loved the sales experience! I would recommend anyone to buy new or used from this dealership. They cov I got a great car for a great price! Absolutely loved the sales experience! I would recommend anyone to buy new or used from this dealership. They cover both aspects very well. No hassle negotiations. More

Service Had some weird noise on the car. Ms. Erin is always great with customers and doing her best. Seems something was overlooked when I got service in Apri Had some weird noise on the car. Ms. Erin is always great with customers and doing her best. Seems something was overlooked when I got service in April. They fixed it right away More

Good service Good Service - the mechanic found the source of the noise fairly quickly during a driving test. Then the repair itself was less elaborate than expect Good Service - the mechanic found the source of the noise fairly quickly during a driving test. Then the repair itself was less elaborate than expected. More