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Bryan Subaru

Metairie , LA

4.8
2,433 Reviews

8305 Airline Dr

Metairie , LA

70003

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2,433 Reviews of Bryan Subaru

July 20, 2019

Excellent service! Excellent people! The service team got me in and out. Erin and Trey are always on their game! They aim to please in quick and courtesy way. They communicated with More

by DHART3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Czaplinski, Trey Henry
Jul 22, 2019 -

Bryan Subaru responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Erin and Trey were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

July 19, 2019

First 6000 mi check up completed with no complaints in timely fashion and thorough inspection, vehicle ready by time which was requested, helpful front desk More

by ML.JENK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Scalfini
Jul 22, 2019 -

Bryan Subaru responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

July 19, 2019

Great care. Quick service I came in after the flood to get my Forester scoped, just in case. They told me it would be about $125 when I made the appointment. It took about 1 ho More

by COLINMACAULAY3001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None of the above
Jul 22, 2019 -

Bryan Subaru responded

Thank you for the glowing review! We are dedicated to our customers and it is important we do everything in our power to ensure they drive away happy customers! I’ll be sure to pass along this great feedback and we look forward to seeing you again! Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

July 19, 2019

Appears did not check air in my tires. First maintenance. Left dealership, went home about five minutes away, then to Post Office. On way home, air pressure alert came on. Called dealersh More

by stellaneal
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rex Bubacz
Jul 24, 2019 -

Bryan Subaru responded

Thank you for taking the time to write a review. We truly appreciate your open and honest feedback about your experience. I will be sharing your comments with our team and please don't hesitate to contact me directly if you'd like to discuss them in greater detail. Sincerely, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

July 19, 2019

Bryan Subaru is awesome Service was very fast and polite all at the same time. They diagnosed my problem and did a full inspection before selling me the car. Couldn't have as More

by jworth08188
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orren Lewis, Andy Daigle, John Worthington
Jul 22, 2019 -

Bryan Subaru responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was, and please always feel free to reach out if you need anything! Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

July 18, 2019

key/ignition programming I had an issue and called Trey. He had me bring the vehicle in and he had the technician handle the issue immediately. Thank you! More

by kalonzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey Henry
Jul 22, 2019 -

Bryan Subaru responded

Thank you so much for the positive review! I’m happy that Trey was able to help you take care of the issue with your vehicle. We look forward to seeing you next time you visit Bryan Subaru! Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

July 17, 2019

Pleasant experience My experience with Bryan Subaru was hassle-free very informative and had follow through with every question my decision to buy was do to comfort with More

by rxpacer2006
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rex Bubacz, Andy Daigle
Jul 22, 2019 -

Bryan Subaru responded

Thank you for the kind words! We couldn't be happier that you had a pleasant car buying experience here at our dealership. Please come back and see us again in the future with anything else you might need. Take care! Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

July 17, 2019

1st car Buying a car is overwhelming - especially when it’s your first time. Josh was amazing, didn’t pressure me, was really knowledgeable, genuinely cared, More

by Skynjfjd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Daniel
Jul 22, 2019 -

Bryan Subaru responded

Congratulations on your purchase! It was a pleasure to read about your first buying experience working with Josh. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

July 11, 2019

Very well trained Subaru mechanics They are all very good at explaining everything. They have a Senior Master Subaru Mechanic---5 years of training. What else can I say, besides hurray More

by nolagirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Bourgeois, Andy Daigle
Jul 17, 2019 -

Bryan Subaru responded

It is important our customers feel completely confident with the service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

July 10, 2019

Complimentary check up It took longer than I expected (an hour and a half) I asked for the car wash and was hoping they would vacuum the inside. Overall, a good experience. More

by SG425
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
can't remember :(
Jul 10, 2019 -

Bryan Subaru responded

Thank you for taking the time to leave this review. Our team strives to build long-term relationships by delivering amazing service to each of our guests. We appreciate your business and look forward to working with you again! Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

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