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Bryan Subaru

Metairie , LA

4.8
2,427 Reviews

8305 Airline Dr

Metairie , LA

70003

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2,427 Reviews of Bryan Subaru

July 17, 2019

Pleasant experience My experience with Bryan Subaru was hassle-free very informative and had follow through with every question my decision to buy was do to comfort with More

by rxpacer2006
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rex Bubacz, Andy Daigle
Jul 22, 2019 -

Bryan Subaru responded

Thank you for the kind words! We couldn't be happier that you had a pleasant car buying experience here at our dealership. Please come back and see us again in the future with anything else you might need. Take care! Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

July 17, 2019

1st car Buying a car is overwhelming - especially when it’s your first time. Josh was amazing, didn’t pressure me, was really knowledgeable, genuinely cared, More

by Skynjfjd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Daniel
Jul 22, 2019 -

Bryan Subaru responded

Congratulations on your purchase! It was a pleasure to read about your first buying experience working with Josh. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

July 11, 2019

Very well trained Subaru mechanics They are all very good at explaining everything. They have a Senior Master Subaru Mechanic---5 years of training. What else can I say, besides hurray More

by nolagirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Bourgeois, Andy Daigle
Jul 17, 2019 -

Bryan Subaru responded

It is important our customers feel completely confident with the service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

July 10, 2019

Complimentary check up It took longer than I expected (an hour and a half) I asked for the car wash and was hoping they would vacuum the inside. Overall, a good experience. More

by SG425
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
can't remember :(
Jul 10, 2019 -

Bryan Subaru responded

Thank you for taking the time to leave this review. Our team strives to build long-term relationships by delivering amazing service to each of our guests. We appreciate your business and look forward to working with you again! Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

July 10, 2019

Excellent customer care. Brian and Orren were terrific to work with. Both very knowledgeable. I look forward to working with y’all in the future. Thank you! Deb Knight More

by DEBBIEK168
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian, Orren Lewis
Jul 11, 2019 -

Bryan Subaru responded

Thank you so much for your feedback, Deb. We greatly appreciate the opportunity to work with you and earn your business. I’ll be sure to share your feedback with Brian and Orren. Please let us know if we can ever help you in the future. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

July 10, 2019

All went well We arrived on time and got our car back sooner than we expected. All was good and the free carwash was really nice. Everyone we encountered were cor More

by CAJUNJM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Jul 11, 2019 -

Bryan Subaru responded

Thanks for those kind comments! I'm happy to hear we were able to serve you well. We are driven to offer great customer care and we strive to provide the best service experience. We look forward to serving you on future visits! Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

July 09, 2019

Best car buying experience of my life! From the start of my search online, Ian Horner responded with no pressure. Then my sales person, Greg Bouregeois, contact me via text to inform me of More

by marleenb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Horner, Greg Bourgeois, Andy Daigle
Jul 10, 2019 -

Bryan Subaru responded

Marleen, thank you for this fantastic review! We strive for 100% customer satisfaction, and we’re very pleased to hear that our team provided you with a great car-buying experience. We appreciate your business and look forward to serving you again! Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

July 09, 2019

Recall service Fast, efficient, friendly, accommodating service (Uber to from dealership as needed), comfortable environment inside dealership. Unfortunately, I had More

by BRAUNOAG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Remi Dematteo: Friendly and accomodating; service timframe was accurate as stated when making my appoinment for service.
Jul 10, 2019 -

Bryan Subaru responded

Thank you for reviewing your service experience. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. If there is anything more that we can do please come back and see us again. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

July 09, 2019

Faith and trust For the second time in six months of living in my new hometown, New Orleans, I suffered a badly blown tire on my Forester. I learned from my first ex More

by essbeew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service manager
Jul 10, 2019 -

Bryan Subaru responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Bryan Subaru special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

July 08, 2019

Maintenance visit Everything was fine except that I felt it took too long. Arrived on time for my appointment and was told there were two people ahead of me. More

by mls1124
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Remi Dematteo
Jul 12, 2019 -

Bryan Subaru responded

Thank you for your feedback. I'm sorry to hear that your recent visit wasn’t as timely as you would hoped. We always appreciate any feedback. It was a pleasure to do business with you and we hope to see you again in the future! Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

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