Bryan Subaru

Good service with a respect I got a great service. It’s a surprise as I got a free battery changing for almost two years used. I didn’t know at first that I had a 5 yrs warranty I got a great service. It’s a surprise as I got a free battery changing for almost two years used. I didn’t know at first that I had a 5 yrs warranty of battery. More

I leased a car It was a good experience. I leased a new car because of street flooding. It flooded on the way home from the dealership and I made it home just fine. It was a good experience. I leased a new car because of street flooding. It flooded on the way home from the dealership and I made it home just fine. My old car would have been ruined. More

Mechanically Sound. Took Forever. There is nothing negative to say about the standard “check-up”/servicing my car received. The man who checked my in and out was courteous. All work do There is nothing negative to say about the standard “check-up”/servicing my car received. The man who checked my in and out was courteous. All work done seems to be of high quality and my car was washed. But after being told both when I scheduled the maintenance appointment and again when I checked in that the whole thing would last less than an hour, I was frustrated that it took more than 90 minutes. And it might have even taken longer had I not gone to ask how much longer it would take. Even if something takes longer than anticipated, the right thing to do is let the customer know. No one likes to be left wondering. Just like one gets a cost estimate for repairs and then a call if the work runs over, so too should we be advised if the time runs over. More

They always accommodate me While you wait, you can watch TV and have a cup of coffee or water with a complimentary snack. And when they finish servicing your car, it's return to While you wait, you can watch TV and have a cup of coffee or water with a complimentary snack. And when they finish servicing your car, it's return to you performing better. I've left this service department and went elsewhere, but I always return back to Bryan and my service rep Erin. They are the best! More

Excellent service! Excellent people! The service team got me in and out. Erin and Trey are always on their game! They aim to please in quick and courtesy way. They communicated with The service team got me in and out. Erin and Trey are always on their game! They aim to please in quick and courtesy way. They communicated with me throughout the process to ensure my satisfaction. They got me set with a loaner car. People make the difference! More

First 6000 mi check up completed with no complaints in timely fashion and thorough inspection, vehicle ready by time which was requested, helpful front desk 6000 mi check up completed with no complaints in timely fashion and thorough inspection, vehicle ready by time which was requested, helpful front desk employees More

Great care. Quick service I came in after the flood to get my Forester scoped, just in case. They told me it would be about $125 when I made the appointment. It took about 1 ho I came in after the flood to get my Forester scoped, just in case. They told me it would be about $125 when I made the appointment. It took about 1 hour and there was no charge. WOW. Great people. Thanks More

Appears did not check air in my tires. First maintenance. Left dealership, went home about five minutes away, then to Post Office. On way home, air pressure alert came on. Called dealersh First maintenance. Left dealership, went home about five minutes away, then to Post Office. On way home, air pressure alert came on. Called dealership and stated thought air pressure would be checked since tires were rotated. could have been I picked up a nail. Told to bring in suv folliowing day anytime. Got there 8:30 am. Left dealership 2 1/2 hours later. Wait period was too long. Told on checking tires, hole in rght rear passenger tire. Tire plugged. Hope I have better experience with future visits. More

Bryan Subaru is awesome Service was very fast and polite all at the same time. They diagnosed my problem and did a full inspection before selling me the car. Couldn't have as Service was very fast and polite all at the same time. They diagnosed my problem and did a full inspection before selling me the car. Couldn't have asked for better service. More

key/ignition programming I had an issue and called Trey. He had me bring the vehicle in and he had the technician handle the issue immediately. Thank you! I had an issue and called Trey. He had me bring the vehicle in and he had the technician handle the issue immediately. Thank you! More