Bryan Subaru
Metairie , LA
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2,427 Reviews of Bryan Subaru
Phenomenal experience Greg was my sales rep. He was kind, patient and understanding of my wants/ needs for a vehicle. He was never pushy or over bearing. He allowed me to Greg was my sales rep. He was kind, patient and understanding of my wants/ needs for a vehicle. He was never pushy or over bearing. He allowed me to speak and explain what I wanted within the price range I desired. He found me the best deal and gave me exactly what I wanted. I had the easiest and most wonderful experience. I couldn’t be happier with my purchase. Also Andy was wonderful and helpful. Thank y’all for the best car experience I’ve ever had! I’m a Subaru lover for life! -Chelsea More
Class Act Salesman was personable. He did a great presentation. He gave us several options which was appreciated. Real knowledgable about the car we picked. Car Salesman was personable. He did a great presentation. He gave us several options which was appreciated. Real knowledgable about the car we picked. Car is great. Clean dealership. More
Helpful and Courteous Everyone at the service center was polite, courteous and seemed to know their stuff. We worked with Erin who took good care of us and let us know what Everyone at the service center was polite, courteous and seemed to know their stuff. We worked with Erin who took good care of us and let us know what was happening every step of the way. More
Fast and efficient Got the car in for 8 am for a 12 month inspection. i had several other questions/concerns which were taken seriously at intake. 10 am I got call the Got the car in for 8 am for a 12 month inspection. i had several other questions/concerns which were taken seriously at intake. 10 am I got call the car was ready! Wow! Met with the service advisor who answered my questions and explained several things (without talking down to me, nice!). I drove away with a happy car and happy mind! More
Poor communication and and TERRIBLE CUSTOMER SERVICE I have dealt with many dealerships for my automobiles over the last 40 years. I loved Stivers Subaru in Atlanta where I bought this car. They were GR I have dealt with many dealerships for my automobiles over the last 40 years. I loved Stivers Subaru in Atlanta where I bought this car. They were GREAT. I HATE BRYAN SUBARU. I hate their lack of communication in the service department, and I hate the automated phone message telling me how much they appreciate my business. (If they really appreciated my business they would actually pick up the phone and have a real person call me, P L E A S E!) They have no idea about how to provide customer service - PERIOD. I actually called them and ask for the roadside assistance number and they had to transfer me twice, finally to the sales team who told me to get the number off the window of the car. Frankly, I knew the number was on the window but I wasn't with the car. These examples really make me want to buy some other type of car next time around. POOR CUSTOMER SERVICE IS BAD in any industry. More
Easiest car buying experience I’ve had Bryan Subaru is one of those laid back, straight to the point dealerships. Orren is a fantastic salesperson. The entire process was fairly quick, and Bryan Subaru is one of those laid back, straight to the point dealerships. Orren is a fantastic salesperson. The entire process was fairly quick, and it was definitely painless. I love my new car, and I am now proud to be a member of the Subaru family. I look forward to working with Bryan Subaru in the future. More
Very knowledgeable and caring Literally everyone from the sales rep, to the mechanics, and even the managers working in that building was kind, professional, knowledgeable, and c Literally everyone from the sales rep, to the mechanics, and even the managers working in that building was kind, professional, knowledgeable, and caring for the customers. Best experience I have ever had. More
Amazing Experience I just picked up my 4th car from Bryan Subaru. I love working with the people there in particular Greg and Andy. They are easy to work with and respec I just picked up my 4th car from Bryan Subaru. I love working with the people there in particular Greg and Andy. They are easy to work with and respectful of your time. They make things extremely easy and are incredibly fair. More
Helpful and Proactive in Obtaining my First Subaru After a flash flood totaled my Honda, I found myself shopping for a taller vehicle. Orren with Bryan Subaru was easy to work with, made me feel comfor After a flash flood totaled my Honda, I found myself shopping for a taller vehicle. Orren with Bryan Subaru was easy to work with, made me feel comfortable and not pressured to buy, and was instrumental in helping me locate/obtain a Forester in another state. I would definitely recommend to others! More
Subaru Outback Happpy Bryan Subaru offered excellent sales service providing sound advice, guidance, options to consider given my needs, and curbside delivery of my new Out Bryan Subaru offered excellent sales service providing sound advice, guidance, options to consider given my needs, and curbside delivery of my new Outback. Greg and Andy answered all my questions and didn’t waste my time or energy with nonessential information. More