
Bryan Subaru
Metairie , LA
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2,433 Reviews of Bryan Subaru
Very Accomidating Everything was taken care of on this event. It is a complete 100% improvement from the last two times I had to send my car in to the dealer. Everything was taken care of on this event. It is a complete 100% improvement from the last two times I had to send my car in to the dealer. More
A great experience .The whole process was very efficient and Rex was extremely patient and explaining all the details of the dashboard, including repeating many of them .The whole process was very efficient and Rex was extremely patient and explaining all the details of the dashboard, including repeating many of them so I could understand. He was cordial i And patient. The financial process does not feel labored and efficient More
Straightforward The sales team was personable and direct. John made an overwhelming process feel feel less intimidating. He was candid and easy to work with. I d The sales team was personable and direct. John made an overwhelming process feel feel less intimidating. He was candid and easy to work with. I did, however, feel like the messaging changed from sales to finance as sales explained that it would not be a problem to pay the remainder of my down payment within a few days of the purchase, while finance pushed hard to pay the entire down payment the day of. Finance made me feel like a burden. It seemed as he did not trust me and was inconvenienced when working with me. More
Great It was great! Fast reliable ! They always take their time and make sure you are satisfied with their help . They listen to your concerns and work with It was great! Fast reliable ! They always take their time and make sure you are satisfied with their help . They listen to your concerns and work with you More
Very cordial The service representative was very polite and willing to explain the repairs. The Uber service was convenient. I have an older car that I want to kee The service representative was very polite and willing to explain the repairs. The Uber service was convenient. I have an older car that I want to keep using. More
Good be a better experience Longer than expected. I understand that the totality of the experience will greatly improve once construction of new service center is complete. I ho Longer than expected. I understand that the totality of the experience will greatly improve once construction of new service center is complete. I hope so. More
Awesome staff/ customer service Started out my day just needed over due service on my Subaru crosstrek. After having our vehicle appraised, Mr. Rex (who sold us our car two years ago Started out my day just needed over due service on my Subaru crosstrek. After having our vehicle appraised, Mr. Rex (who sold us our car two years ago) helped my fiancée and I to make the decision to trade in and buy a 2019 forester. Could not be happier with our decision. Mr. Rex is an all star salesman. Not only do I recommend Subaru but specifically Mr. Rex as your salesman because he is just genuine and not at all pushy and puts you at ease with making such a big financial decision. Excellent experience if I could give 10 stars I would. More
Recurring faults in my Forester Erin is helpful, courteous and effective. She is helpful and service is awesome! I will look forward to working with her in the future. Rex, in sa Erin is helpful, courteous and effective. She is helpful and service is awesome! I will look forward to working with her in the future. Rex, in sales, is a seasoned Subaru salesman, he answered all my questions. More
Good price. Good service. Greg is very friendly and helpful when it is time to find the car you need. He is responsive to your request. He surely is knowledgable about the car Greg is very friendly and helpful when it is time to find the car you need. He is responsive to your request. He surely is knowledgable about the car he is selling. More
No pressure sales technique Greg was the best sales associate we have ever delt with. He made the car buying experience a very pleasurable experience. He was very prompt in ret Greg was the best sales associate we have ever delt with. He made the car buying experience a very pleasurable experience. He was very prompt in returning calls and solving concerns. More