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Bryan Subaru
Metairie , LA
2,427 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,427 Reviews of Bryan Subaru
August 30, 2019
Prompt, courteous, very knowledgeable people I could not ask for better service. This is the best group of service advisors/managers I have ever encountered. They are very knowledgeable, and ar I could not ask for better service. This is the best group of service advisors/managers I have ever encountered. They are very knowledgeable, and are happy to explain exactly what the problem is and how it will be resolved. More
by Kay F.
Verified CustomerEmployees Worked With
Richard (not sure of last name, but he is service advisor), and Jason Gullo
August 30, 2019
Prompt friendly service I brought my care in for a water leak from nu 3rd break light on a Thursday in the afternoon prior to a holiday week end. They were very busy and the I brought my care in for a water leak from nu 3rd break light on a Thursday in the afternoon prior to a holiday week end. They were very busy and they still got my car out same day I brought it in. Great service. Richard Elvey gave me his direct number on his card to call him is I had any questions. Above and Beyond !!!!! More
by JOYCEHANKS
Employees Worked With
Richard Elvey
August 30, 2019
Liftgate issue Had an issue with not being able to close the liftgate. Pulled into service unannounced and was met with help immediately. They pulled it into service Had an issue with not being able to close the liftgate. Pulled into service unannounced and was met with help immediately. They pulled it into service area and reset the computer and I was out in 15 min. Great service and super nice people! More
by Pdm
Employees Worked With
Gerald Dupre
August 30, 2019
Bring your Subaru to Subaru Richard and Corey will Take care of your Subaru and you. Had work done elsewhere out of convenience, idn,t work out so well. Bryan Subaru fix the pr Richard and Corey will Take care of your Subaru and you. Had work done elsewhere out of convenience, idn,t work out so well. Bryan Subaru fix the problem with no problem. Thanks to everyone at Bryan Subaru More
by NOBLASTERS2002
Employees Worked With
Richard, Corey
August 29, 2019
Very Accomidating Everything was taken care of on this event. It is a complete 100% improvement from the last two times I had to send my car in to the dealer. Everything was taken care of on this event. It is a complete 100% improvement from the last two times I had to send my car in to the dealer. More
by S.TUBRE
Employees Worked With
Jason
August 29, 2019
A great experience .The whole process was very efficient and Rex was extremely patient and explaining all the details of the dashboard, including repeating many of them .The whole process was very efficient and Rex was extremely patient and explaining all the details of the dashboard, including repeating many of them so I could understand. He was cordial i And patient. The financial process does not feel labored and efficient More
by mmenville
Employees Worked With
Rex Bubacz, Andy Daigle
August 28, 2019
Straightforward The sales team was personable and direct. John made an overwhelming process feel feel less intimidating. He was candid and easy to work with. I d The sales team was personable and direct. John made an overwhelming process feel feel less intimidating. He was candid and easy to work with. I did, however, feel like the messaging changed from sales to finance as sales explained that it would not be a problem to pay the remainder of my down payment within a few days of the purchase, while finance pushed hard to pay the entire down payment the day of. Finance made me feel like a burden. It seemed as he did not trust me and was inconvenienced when working with me. More
by lcl20
Employees Worked With
Andy Daigle, John Worthington
August 23, 2019
Great It was great! Fast reliable ! They always take their time and make sure you are satisfied with their help . They listen to your concerns and work with It was great! Fast reliable ! They always take their time and make sure you are satisfied with their help . They listen to your concerns and work with you More
by TIGERSGOBOOM
Employees Worked With
Charlotte
August 23, 2019
Very cordial The service representative was very polite and willing to explain the repairs. The Uber service was convenient. I have an older car that I want to kee The service representative was very polite and willing to explain the repairs. The Uber service was convenient. I have an older car that I want to keep using. More
by Hockeyguy
Employees Worked With
Richard
August 23, 2019
Good be a better experience Longer than expected. I understand that the totality of the experience will greatly improve once construction of new service center is complete. I ho Longer than expected. I understand that the totality of the experience will greatly improve once construction of new service center is complete. I hope so. More
by DRTOSO
Employees Worked With
I am not good at names
