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Bryan Subaru

Metairie , LA

4.8
2,427 Reviews

8305 Airline Dr

Metairie , LA

70003

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2,427 Reviews of Bryan Subaru

September 09, 2019

Just the worst service ever. They couldn’t fix my problem. After 3 years of trying to fix the windshield washer system, it still doesn’t work. Why go to the dealer? Because it’s More

by CHERIBABICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service employees
Sep 13, 2019 -

Bryan Subaru responded

We appreciate you taking the time to reach out to us. It’s unfortunate to hear about the frustrations you are experiencing. We would like to personally speak with you regarding this issue, so please reach out to us directly at your convenience. Sincerely, The Bryan Subaru Team 504-466-6000

September 08, 2019

Fun to drive The Crosstrek is a great vehicle. It’s really fun to drive. We used to have an Acura TSX. The Subaru has better handling and feels like you’re floatin More

by j15j7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Farid Fajardo, Andy Daigle
Sep 09, 2019 -

Bryan Subaru responded

Thanks for allowing us to help you. It is great to hear that you had such a positive dealership experience. The Crosstrek is an excellent choice and we're sure you'll enjoy it for years to come. We look forward to working with you or anyone you might send our way in the future. Best, The Bryan Subaru Team 504-466-6000

September 06, 2019

Great service as usual! I was very pleased with the prompt, professional, and courteous treatment from Bryan Subaru. Richard kept me informed about recommended service and as More

by CMULLINCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard
Sep 06, 2019 -

Bryan Subaru responded

We appreciate you taking the time to write this review about my dealership. We want to assure that all of our customers are informed and all of their needs are met when it comes to their vehicle. We’ll share your comments with Richard and we look forward to working with you again down the road. Sincerely, The Bryan Subaru Team 504-466-6000

September 06, 2019

Very Happy with Service Took the car in for an alternator replacement. I was called with the diagnosis and items to be replaced. Service performed on time and no surprises. I More

by LLOYDFANNING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian and others in Service dept.
Sep 09, 2019 -

Bryan Subaru responded

Thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it is important we do everything in our power to ensure they drive away happy customers! We’ll share your comments with Brian and our team. We look forward to working with you again down the road. Best, The Bryan Subaru Team 504-466-6000

September 06, 2019

excellent experience The salesman was knowledgeable and enthusiastic about the vehicle I purchased. The dealer let me order exactly what I wanted. They even ordered a se More

by JDEAN284
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orren Lewis, Andy Daigle
Sep 09, 2019 -

Bryan Subaru responded

Congratulations on your new purchase! We’re pleased to hear that you had an excellent experience with our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Best, The Bryan Subaru Team 504-466-6000

September 06, 2019

Stress less buying Unlike some other dealerships that use aggressive techniques, buying a Subaru from this dealership is a pleasant experience. There is no high pressu More

by delkmorrison
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rex Bubacz, Andy Daigle
Sep 09, 2019 -

Bryan Subaru responded

Congratulations on your purchase! We try to provide all of our customers with a pressure-free, easy shopping experience. Thank you for letting us know that our team could do the same for you. Best, The Bryan Subaru Team 504-466-6000

September 05, 2019

Great service! Will definitely recommend to friends My used car dealer, Terry S, was extremely helpful and patient. He made the process go very quickly and easily, while also being very friendly -and ki More

by emmac6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Daigle, Terry Scalfini
Sep 06, 2019 -

Bryan Subaru responded

Thank you so much for this excellent feedback and your very kind recommendation of Terry. It was a pleasure to do business with you and we hope to see you again in the future! Sincerely, The Bryan Subaru Team 504-466-6000

September 02, 2019

The guys were super friendly amd they found a way to write Off some of my expenses. They have gained my trust and I'll be back for any and all needs associated with my car. Thanks! More

by AHLAYBURN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I cant remember their names
Sep 04, 2019 -

Bryan Subaru responded

Thank you so much for taking the time to write this great review! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership, and we’re happy to hear that we were able to gain your trust in our business. We look forward to seeing you again in the future! Kind regards, The Bryan Subaru Team 504-466-6000

August 31, 2019

Excellent service I purchased 4 new tires at a great price, and in a timely matter. The new tires exceeded my expatiation and I would recommend Bryan for all my servic More

by LGULLO4169
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard
Sep 02, 2019 -

Bryan Subaru responded

Thank you for the glowing review! We are grateful for your recommendations and please don't hesitate to call if we can help with anything at all. Take care until we see you next time. Regards, The Bryan Subaru Team 504-466-6000

August 30, 2019

Excellent buying experience Greg, the salesperson was great. All of our questions were answered in a relaxed manner. We felt no pressure to buy the vehicle, which is probably o More

by SatisfiedCustomer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Bourgeois, Andy Daigle
Sep 02, 2019 -

Bryan Subaru responded

Congratulations on your purchase! Customer satisfaction is our top priority and we’re so happy to see that Greg provided you with the 5-star service you deserve. Thank you for this outstanding review and we can't wait to work with you for years to come. Regards, The Bryan Subaru Team 504-466-6000

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