
Bryan Subaru
Metairie , LA
Filter Reviews by Keyword
By Type
2,433 Reviews of Bryan Subaru
Excellent Service I brought my car in for regular service. I asked the Service Tech about aligning the hood because it came new from the factory with the hood out of I brought my car in for regular service. I asked the Service Tech about aligning the hood because it came new from the factory with the hood out of alignment. The dealership where I purchased the car couldn't fix it. They said that they would have to send it to a body shop. But apparently, someone in your service department was familiar with the adjustment tabs and was able to realign the hood. I was very pleased. More
Courteous and professional I had to bring my Subaru in for a recall. The staff was expedient, courteous, and professional. The waiting area was clean and had offerings to make I had to bring my Subaru in for a recall. The staff was expedient, courteous, and professional. The waiting area was clean and had offerings to make any wait more tolerable. They even had a tag maker for pets since Subaru owners are recognized as pet lovers. I have no complaints about my most recent visit of the facility. More
Superb crew. My car refused to misbehave while in your shop, but your crew remained friendly, happy, informative, and supportive throughout. You have an excellent My car refused to misbehave while in your shop, but your crew remained friendly, happy, informative, and supportive throughout. You have an excellent crew there. More
Bryan Guzzardi - best service management Arrived a little early for service on my car (driver mirror was broken), and decided to go in to let him know I was there. He immediately processed th Arrived a little early for service on my car (driver mirror was broken), and decided to go in to let him know I was there. He immediately processed the service order and my car was taken in for service early. I was pleased it was done early, but then the mirror wasn't working correctly, so he drove it back to the service department and had them fix the problem. Great representative for someone who cares about customer service! More
Excellent job by all My salesman Fred Fajardo was polite, courteous and very knowledgeable about my new Subaru. He went out of his way to inform me about all the safety f My salesman Fred Fajardo was polite, courteous and very knowledgeable about my new Subaru. He went out of his way to inform me about all the safety features. He was not at all pushy. He help me get the car I wanted and the color I wanted. Great Job. I am happy with me new Subaru. More
Sercice Jist moved to NOLA from Dallas. The only thing I can recommend is that your car be washed after the service. That was an automatic in Dallas and it wa Jist moved to NOLA from Dallas. The only thing I can recommend is that your car be washed after the service. That was an automatic in Dallas and it was appreciated by all. Overall not a bad experience and I look forward to our future wfforts. More
Just the worst service ever. They couldn’t fix my problem. After 3 years of trying to fix the windshield washer system, it still doesn’t work. Why go to the dealer? Because it’s They couldn’t fix my problem. After 3 years of trying to fix the windshield washer system, it still doesn’t work. Why go to the dealer? Because it’s too hard for other repair places to get Subaru parts. My next car will not be a Subaru. More
Fun to drive The Crosstrek is a great vehicle. It’s really fun to drive. We used to have an Acura TSX. The Subaru has better handling and feels like you’re floatin The Crosstrek is a great vehicle. It’s really fun to drive. We used to have an Acura TSX. The Subaru has better handling and feels like you’re floating on air while you’re driving. More
Great service as usual! I was very pleased with the prompt, professional, and courteous treatment from Bryan Subaru. Richard kept me informed about recommended service and as I was very pleased with the prompt, professional, and courteous treatment from Bryan Subaru. Richard kept me informed about recommended service and associated costs. Thank you once again! More
Very Happy with Service Took the car in for an alternator replacement. I was called with the diagnosis and items to be replaced. Service performed on time and no surprises. I Took the car in for an alternator replacement. I was called with the diagnosis and items to be replaced. Service performed on time and no surprises. I worked with Brian and others. More