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Bryan Subaru

Metairie , LA

4.8
2,433 Reviews

8305 Airline Dr

Metairie , LA

70003

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2,433 Reviews of Bryan Subaru

September 13, 2019

Excellent Service I brought my car in for regular service. I asked the Service Tech about aligning the hood because it came new from the factory with the hood out of More

by CDEBARONCELLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember the service tech's name, but he was very helpful.
Sep 13, 2019 -

Bryan Subaru responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Respectfully, The Bryan Subaru Team 504-466-6000

September 13, 2019

Courteous and professional I had to bring my Subaru in for a recall. The staff was expedient, courteous, and professional. The waiting area was clean and had offerings to make More

by DROCCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Elvey
Sep 13, 2019 -

Bryan Subaru responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Respectfully, The Bryan Subaru Team 504-466-6000

September 13, 2019

Superb crew. My car refused to misbehave while in your shop, but your crew remained friendly, happy, informative, and supportive throughout. You have an excellent More

by SHRYOCKKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
brian guzzardi. and your chief technician whose name i do not know; joe i think
Sep 17, 2019 -

Bryan Subaru responded

Thank you for reviewing your service experience. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. If there is anything more that we can do please come back and see us again. Be well, The Bryan Subaru Team 504-466-6000

September 12, 2019

Bryan Guzzardi - best service management Arrived a little early for service on my car (driver mirror was broken), and decided to go in to let him know I was there. He immediately processed th More

by RONANDMARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Guzzardi
Sep 13, 2019 -

Bryan Subaru responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Bryan Subaru special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Respectfully, The Bryan Subaru Team 504-466-6000

September 10, 2019

Excellent job by all My salesman Fred Fajardo was polite, courteous and very knowledgeable about my new Subaru. He went out of his way to inform me about all the safety f More

by desoto2834
Friendliness
Recommend Dealer
Yes
Employees Worked With
Fraud “Fred” Fajardo, Andy Daigle
Sep 11, 2019 -

Bryan Subaru responded

We love hearing from our happy customers so thank you for taking the time to write this glowing feedback. We will be sure to pass along your praises to Fred. Enjoy your new Subaru! Kind regards, The Bryan Subaru Team 504-466-6000

September 09, 2019

Sercice Jist moved to NOLA from Dallas. The only thing I can recommend is that your car be washed after the service. That was an automatic in Dallas and it wa More

by JOHN.WITTIG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Romagossa
Sep 11, 2019 -

Bryan Subaru responded

Thank you for your valuable and honest review, John. We appreciate hearing all the comments, so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. Until next time, have a great day. Kind regards, The Bryan Subaru Team 504-466-6000

September 09, 2019

Just the worst service ever. They couldn’t fix my problem. After 3 years of trying to fix the windshield washer system, it still doesn’t work. Why go to the dealer? Because it’s More

by CHERIBABICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service employees
Sep 13, 2019 -

Bryan Subaru responded

We appreciate you taking the time to reach out to us. It’s unfortunate to hear about the frustrations you are experiencing. We would like to personally speak with you regarding this issue, so please reach out to us directly at your convenience. Sincerely, The Bryan Subaru Team 504-466-6000

September 08, 2019

Fun to drive The Crosstrek is a great vehicle. It’s really fun to drive. We used to have an Acura TSX. The Subaru has better handling and feels like you’re floatin More

by j15j7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Farid Fajardo, Andy Daigle
Sep 09, 2019 -

Bryan Subaru responded

Thanks for allowing us to help you. It is great to hear that you had such a positive dealership experience. The Crosstrek is an excellent choice and we're sure you'll enjoy it for years to come. We look forward to working with you or anyone you might send our way in the future. Best, The Bryan Subaru Team 504-466-6000

September 06, 2019

Great service as usual! I was very pleased with the prompt, professional, and courteous treatment from Bryan Subaru. Richard kept me informed about recommended service and as More

by CMULLINCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard
Sep 06, 2019 -

Bryan Subaru responded

We appreciate you taking the time to write this review about my dealership. We want to assure that all of our customers are informed and all of their needs are met when it comes to their vehicle. We’ll share your comments with Richard and we look forward to working with you again down the road. Sincerely, The Bryan Subaru Team 504-466-6000

September 06, 2019

Very Happy with Service Took the car in for an alternator replacement. I was called with the diagnosis and items to be replaced. Service performed on time and no surprises. I More

by LLOYDFANNING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian and others in Service dept.
Sep 09, 2019 -

Bryan Subaru responded

Thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it is important we do everything in our power to ensure they drive away happy customers! We’ll share your comments with Brian and our team. We look forward to working with you again down the road. Best, The Bryan Subaru Team 504-466-6000

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