Bryan Subaru

Richard was helpful Providing a loaner car while my auto was being service was very helpful Richard went beyond the call of duty by helping me install the car seat in the Providing a loaner car while my auto was being service was very helpful Richard went beyond the call of duty by helping me install the car seat in the loaner car it should be an easy task but usually isn’t You do however need to do a much better job of answering the telephone. And the voicemail message says push zero to speak to the receptionist you don’t get a receptionist most of the time so it was difficult to contact your service center during this last experience More

Routine maintance Oil change, A/C clean and filter change and battery check. Done while I waited, not too long and service rep was very nice and professional. Quiet, Oil change, A/C clean and filter change and battery check. Done while I waited, not too long and service rep was very nice and professional. Quiet, laid back lobby with TV and snacks. More

Oil change Every thing went just as expected.People were nice and courteous.The coffee was good and the seats were comfortable.The wait was not bad.They even was Every thing went just as expected.People were nice and courteous.The coffee was good and the seats were comfortable.The wait was not bad.They even washed my car for me! More

Thought I had a battery issue Turned out to be a loose ground cable probably done when I had some body work. They checked battery and alternator, but did not stop there. Found Turned out to be a loose ground cable probably done when I had some body work. They checked battery and alternator, but did not stop there. Found the loose cable and the truck light turned on. Another unique thing was I could not move front passenger's window up or down from driver side. Happens when battery is disconnected; Richard showed me how to reset computer option to fix. Good job, good folks More

Excellent Service I brought my car in for regular service. I asked the Service Tech about aligning the hood because it came new from the factory with the hood out of I brought my car in for regular service. I asked the Service Tech about aligning the hood because it came new from the factory with the hood out of alignment. The dealership where I purchased the car couldn't fix it. They said that they would have to send it to a body shop. But apparently, someone in your service department was familiar with the adjustment tabs and was able to realign the hood. I was very pleased. More

Courteous and professional I had to bring my Subaru in for a recall. The staff was expedient, courteous, and professional. The waiting area was clean and had offerings to make I had to bring my Subaru in for a recall. The staff was expedient, courteous, and professional. The waiting area was clean and had offerings to make any wait more tolerable. They even had a tag maker for pets since Subaru owners are recognized as pet lovers. I have no complaints about my most recent visit of the facility. More

Superb crew. My car refused to misbehave while in your shop, but your crew remained friendly, happy, informative, and supportive throughout. You have an excellent My car refused to misbehave while in your shop, but your crew remained friendly, happy, informative, and supportive throughout. You have an excellent crew there. More

Bryan Guzzardi - best service management Arrived a little early for service on my car (driver mirror was broken), and decided to go in to let him know I was there. He immediately processed th Arrived a little early for service on my car (driver mirror was broken), and decided to go in to let him know I was there. He immediately processed the service order and my car was taken in for service early. I was pleased it was done early, but then the mirror wasn't working correctly, so he drove it back to the service department and had them fix the problem. Great representative for someone who cares about customer service! More

Excellent job by all My salesman Fred Fajardo was polite, courteous and very knowledgeable about my new Subaru. He went out of his way to inform me about all the safety f My salesman Fred Fajardo was polite, courteous and very knowledgeable about my new Subaru. He went out of his way to inform me about all the safety features. He was not at all pushy. He help me get the car I wanted and the color I wanted. Great Job. I am happy with me new Subaru. More

Sercice Jist moved to NOLA from Dallas. The only thing I can recommend is that your car be washed after the service. That was an automatic in Dallas and it wa Jist moved to NOLA from Dallas. The only thing I can recommend is that your car be washed after the service. That was an automatic in Dallas and it was appreciated by all. Overall not a bad experience and I look forward to our future wfforts. More