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Bryan Subaru

Metairie , LA

4.8
2,427 Reviews

8305 Airline Dr

Metairie , LA

70003

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2,427 Reviews of Bryan Subaru

October 02, 2019

Fantastic First Time Experience with Service Department ! I had an excellent experience with my first time Service at Bryan Subaru. The staff was knowledgeable, kind, and caring. I only wish that the person More

by RUKIRBY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not know the name of the Service Person., Greg Bourgeois
Oct 10, 2019 -

Bryan Subaru responded

Thanks for the kind review! Anytime our customers let us know that they had a very pleasant purchasing experience, it brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. The Bryan Subaru Team 504-466-6000

October 02, 2019

easy visit easy and enjoyed the people. most companies don't get that it is all about the people . We need to bring back nice into every day . My visit and yo More

by joanbegley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Bourgeois
Oct 10, 2019 -

Bryan Subaru responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! The Bryan Subaru Team 504-466-6000

October 02, 2019

Best car buying experience After having driven my pickup truck for 19 years, it was time to purchase another vehicle. Since my wife had purchased a Subaru Forrester last year, More

by plcho.phd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rex Bubacz, Andy Daigle
Oct 10, 2019 -

Bryan Subaru responded

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. The Bryan Subaru Team 504-466-6000

October 02, 2019

Just Traveling Through Needed service while traveling through NO. Bryan service department got me in promptly, and provided friendly, courteous, and professional service. More

by Chuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
Oct 10, 2019 -

Bryan Subaru responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. The Bryan Subaru Team 504-466-6000

October 02, 2019

2020 outback Enjoyed working with Greg Bourgeois. Only drawback was limited inventory. Overall, however, a pleasant experience. So far, car is working well. Have More

by charlesaferguson
Recommend Dealer
Yes
Employees Worked With
Greg Bourgeois, Andy Daigle
Oct 10, 2019 -

Bryan Subaru responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! The Bryan Subaru Team 504-466-6000

October 02, 2019

Too expensive all the way around Brought my Forester in to have its rear wheel bearings inspected, since one of them was making the classic whirring sound. In retrospect, I did things More

by TimGNO
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No idea.
Oct 10, 2019 -

Bryan Subaru responded

It is always our goal to earn your 5-star rating. However, it seems as if we came up short this time. We would very much appreciate learning more about your particular experience and what we can do to earn those 2 additional stars in the future. We look forward to hearing from you. Thank you! The Bryan Subaru Team 504-466-6000

October 02, 2019

Price for oil change and brake flush almost $250 My next vehicle will not be a Subaru. I am typing this to satisfy the word minimum. More

by SPENCE.MICHAELR
Price
Recommend Dealer
No
Employees Worked With
No names
Oct 16, 2019 -

Bryan Subaru responded

I appreciate you reaching out to us. Please know your review is taken very seriously by myself and the team here at Bryan Subaru. We always strive to improve and give our customers top-notch service. I invite you to contact me at your earliest convenience so I can learn more and help resolve this situation together. I hope to hear from you soon. The Bryan Subaru Team 504-466-6000

October 02, 2019

Trim repair Estimated service time was double what was quoted but everyone was very friendly and the waiting area was nice. Would recommend! Will be back in the f More

by KRISTEN.MIRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unsure
Oct 16, 2019 -

Bryan Subaru responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. Give us a call if you have any further questions! The Bryan Subaru Team 504-466-6000

September 27, 2019

Great Service Everyone is always so pleasant and make you feel that you are important. The service people are very knowledgable and very informative. I always lea More

by YOGALOU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Bordlee
Sep 27, 2019 -

Bryan Subaru responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing our service department. Sincerely, The Bryan Subaru Team 504-466-6000

September 21, 2019

Better t han awesome! I had decided to buy a Subaru because of your animal friendly advertising. but then when I walked into the dealership I found your salesmen were very More

by spaymart
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rex Bubacz, Andy Daigle, John Worthington
Sep 23, 2019 -

Bryan Subaru responded

Thank you so much! It was truly a pleasure to have you as a customer, so we’re happy to know that the feelings are mutual. Please feel free to give us a call if you need anything else in the future. Sincerely, The Bryan Subaru Team 504-466-6000

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