Bryan Subaru
Metairie , LA
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2,427 Reviews of Bryan Subaru
Fantastic First Time Experience with Service Department ! I had an excellent experience with my first time Service at Bryan Subaru. The staff was knowledgeable, kind, and caring. I only wish that the person I had an excellent experience with my first time Service at Bryan Subaru. The staff was knowledgeable, kind, and caring. I only wish that the person that I booked the appointment with had informed me that I would have been entitled to a "free car wash". I had just paid for a car wash that morning ! Much appreciated the coffee in the Waiting Lounge ! Thank you. More
easy visit easy and enjoyed the people. most companies don't get that it is all about the people . We need to bring back nice into every day . My visit and yo easy and enjoyed the people. most companies don't get that it is all about the people . We need to bring back nice into every day . My visit and your people were nice. More
Best car buying experience After having driven my pickup truck for 19 years, it was time to purchase another vehicle. Since my wife had purchased a Subaru Forrester last year, After having driven my pickup truck for 19 years, it was time to purchase another vehicle. Since my wife had purchased a Subaru Forrester last year, I was familiar with the car and brand, and decided to see Rex at Bryan Subaru in New Orleans. Rex made the car buying process painless, and made sure that all of my needs in a vehicle were met. He also made sure that I had the Forrester was the right fit, and that I knew all of the features before leaving the lot. I would buy a car from him and Bryan Subaru again. More
Just Traveling Through Needed service while traveling through NO. Bryan service department got me in promptly, and provided friendly, courteous, and professional service. Needed service while traveling through NO. Bryan service department got me in promptly, and provided friendly, courteous, and professional service. Thank you Jeff and service department. More
2020 outback Enjoyed working with Greg Bourgeois. Only drawback was limited inventory. Overall, however, a pleasant experience. So far, car is working well. Have Enjoyed working with Greg Bourgeois. Only drawback was limited inventory. Overall, however, a pleasant experience. So far, car is working well. Have a couple of operating questions. More
Too expensive all the way around Brought my Forester in to have its rear wheel bearings inspected, since one of them was making the classic whirring sound. In retrospect, I did things Brought my Forester in to have its rear wheel bearings inspected, since one of them was making the classic whirring sound. In retrospect, I did things backwards. I should have asked whether my vehicle was under warranty FIRST (expired last year), then done the repairs myself, since the cost of those parts -- for BOTH sides -- is less than what Bryan Subaru charges ($140) just to look at your vehicle. Shockingly, the price they quoted to replace both bearings was ... are you sitting down? ... $800 plus tax! I had no choice but to decline, thereby saving myself 880-140-140 = $600. In brief, don't get your hopes up if you are just bringing your Subie in to "have it checked out" (unless you have zero car knowledge or don't know a reasonable mechanic) because your wallet will suffer. More
Price for oil change and brake flush almost $250 My next vehicle will not be a Subaru. I am typing this to satisfy the word minimum. for oil change and brake flush almost $250 My next vehicle will not be a Subaru. I am typing this to satisfy the word minimum. More
Trim repair Estimated service time was double what was quoted but everyone was very friendly and the waiting area was nice. Would recommend! Will be back in the f Estimated service time was double what was quoted but everyone was very friendly and the waiting area was nice. Would recommend! Will be back in the future. More
Great Service Everyone is always so pleasant and make you feel that you are important. The service people are very knowledgable and very informative. I always lea Everyone is always so pleasant and make you feel that you are important. The service people are very knowledgable and very informative. I always leave feeling that the car has been taken care of and it's safe to drive. More
Better t han awesome! I had decided to buy a Subaru because of your animal friendly advertising. but then when I walked into the dealership I found your salesmen were very I had decided to buy a Subaru because of your animal friendly advertising. but then when I walked into the dealership I found your salesmen were very people friendly too! I absolutely love my Impreza (and this is after owning three Lexus'. Subaru is great. More