Bryan Subaru

Dissatisfied Had my car for routine service. Complained about a whistling noise and played an audio. Was told noise was made because seals needed to be cleaned. Had my car for routine service. Complained about a whistling noise and played an audio. Was told noise was made because seals needed to be cleaned. Seals conditioned. Still made “that” noise. Called Jeff from my car when Forester made “that” noise for 20 miles straight Brought Forester back and got a loaner. Forester in shop for 3 weeks. Was told all Foresters make “that” noise. I was insulted by that comment. Talked to service manager. No resolution. Sold Forester and bought A VW with 6 year 72K mike warranty. More

Very easy to deal with Joe Alamo was so nice and easy and freindly to deal with. He made the experience very pleasant after dealing with another dealership who was hard to d Joe Alamo was so nice and easy and freindly to deal with. He made the experience very pleasant after dealing with another dealership who was hard to deal with. I will recommend him to everybody. Thank you Joe so much ! More

Awesome and quick service This was my first oil change after acquiring my Subaru Outback in May 2019. I arrived early for my scheduled appointment, and my vehicle was immediate This was my first oil change after acquiring my Subaru Outback in May 2019. I arrived early for my scheduled appointment, and my vehicle was immediately brought back for service. Instead of ubering to work in the CBD, I decided to wait for my vehicle. It was serviced quickly, and I spent less than an hour at the service center. Also, my service person was extremely helpful about other issues I raised. A perfect service experience! More

Your service dept Purchased 2015 Subaru Forester from your dealership. Had problem with A/C and went to your dealership to repair. Was told that it would cost approx. Purchased 2015 Subaru Forester from your dealership. Had problem with A/C and went to your dealership to repair. Was told that it would cost approx. $1500 to repair. Parts would be about $400 and labor would be $1100. Asked how much is your labor rate and was told it was $135/hour. I am not going to pay for labor at that rate. More

Stellar Staff Bryan Guzzardi is one of the best (if not THE best) service advisors! Not only does he take care of you, he actually enjoys doing it! He seems to make Bryan Guzzardi is one of the best (if not THE best) service advisors! Not only does he take care of you, he actually enjoys doing it! He seems to make sure everything is done properly and goes out of his way to keep you calm when things don't go exactly right. More

Service An overall good experience. Came in and left within an hour and a half. No concerns. Very Hospitable! I was taken care immediately when I walked into An overall good experience. Came in and left within an hour and a half. No concerns. Very Hospitable! I was taken care immediately when I walked into the building. More

Good service, prompt help Service manager took prompt action to start my job, took time to explain the situation with my window problem, and got me over to the waiting area for Service manager took prompt action to start my job, took time to explain the situation with my window problem, and got me over to the waiting area for a cup of tea. More

Awesome Car buying experience! I have bought or leased 13 cars over the years and none have been more pleasant and easy an experience than at Bryan’s Subaru! My salesman, Rex, came I have bought or leased 13 cars over the years and none have been more pleasant and easy an experience than at Bryan’s Subaru! My salesman, Rex, came highly recommended! I was not disappointed!! All my concerns and questions were answered without hesitation! I will recommend this dealership to my family and friends and hope Rex will NEVER RETIRE!! Andy in finance could not have been more pleasant and efficient! I have never had a better car buying experience!!! More

Good experience turning in a lease for a new vehicle. John and Andy made the experience of turning in an Impreza for a new 2019 Crosstrek pleasant. Both were very professional and made the transaction as John and Andy made the experience of turning in an Impreza for a new 2019 Crosstrek pleasant. Both were very professional and made the transaction as easy as possible. The dealership did a good job preparing the car for delivery; car was very clean and came with a full tank of gas. We are a Subaru family and would come back to Byran Subaru for future purchases. More

Great dealer. Excellent customer service. We needed to get a new car for our son. We visited the dealer and was very impressed with the entire process. No pressure, straight forward approach. We needed to get a new car for our son. We visited the dealer and was very impressed with the entire process. No pressure, straight forward approach. More