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Bryan Subaru

Metairie , LA

4.8
2,433 Reviews

8305 Airline Dr

Metairie , LA

70003

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2,433 Reviews of Bryan Subaru

November 21, 2019

??? Title? Easy! Great people, all of them! Everyone was friendly, helpful and kind. It was a pleasant experience. Got rid of killer airbag and they fixed other things. I love my Subaru! More

by TEDDILOCKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember names!
Nov 25, 2019 -

Bryan Subaru responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! The Bryan Subaru Team 504-466-6000

November 21, 2019

This is how the sales process should be This is how the sales process should be. Rex was very knowledgeable and easy to work with. It was fast and painless. We love our new Ascent. More

by aaron.baltzly
Recommend Dealer
Yes
Employees Worked With
Rex Bubacz, Andy Daigle
Nov 25, 2019 -

Bryan Subaru responded

We really appreciate your feedback, Aaron. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. The Bryan Subaru Team 504-466-6000

November 20, 2019

Efficient service, pleasant staff Bryan Subaru has convenient online service scheduling. The staff was friendly, and they had me out the door faster than initially estimated. I would d More

by A. Harrison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service staff
Nov 21, 2019 -

Bryan Subaru responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that our team assisted you in such a detailed and customized manner. Give us a call if you have any further questions! The Bryan Subaru Team 504-466-6000

November 20, 2019

Very satisfied I was very satisfied with the service I received from Bryan Subaru Service. I would recommend Subaru Service. That is all I can say. Thank you. More

by CAROLB218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard
Nov 21, 2019 -

Bryan Subaru responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. The Bryan Subaru Team 504-466-6000

November 20, 2019

Service The customer service was great, however, I'm a previous owner of a Nissan and when I went in to get an oil change the tire rotation was apart of the o More

by MIHL2830826
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeffrey Delange
Dec 05, 2019 -

Bryan Subaru responded

Our dealership goal is to provide exceptional service to every single customer. It appears you did not receive this experience with us. I would like the opportunity to speak with you to work on resolving this issue. Please contact me at your earliest convenience. The Bryan Subaru Team 504-466-6000

November 20, 2019

So nice to do business with! Always a pleasure when we go to Bryan Subaru for service. Rex in sales and the service team always treat me (and my dog!) so kind. Efficient service a More

by Dogmom
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Unfortunately can’t remember service member name :(, Rex Bubacz
Nov 21, 2019 -

Bryan Subaru responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. The Bryan Subaru Team 504-466-6000

November 20, 2019

Service Issue My visit to this dealership was unexpected due an issue with a tire, but my experience was a “blessing in disguise” due to the expert help from my Ser More

by SJEMBREE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Delange
Nov 21, 2019 -

Bryan Subaru responded

At Bryan Subaru, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! The Bryan Subaru Team 504-466-6000

November 19, 2019

Wonderful staff, great personal experience This was a wonderful experience! The staff at Bryan Subaru is very knowledgeable and helpful when it comes to choosing a new car. I also loved how Joh More

by JLBENIGNO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Daigle, John Worthington
Nov 21, 2019 -

Bryan Subaru responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! The Bryan Subaru Team 504-466-6000

November 18, 2019

Efficient Service in a friendly atmosphere Easy to schedule service on line. Very courteous and efficient service staff who were always kind, helpful ans looking to help. Friendly and comfortab More

by RWARRI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service staff and cashier were just great.
Nov 18, 2019 -

Bryan Subaru responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. The Bryan Subaru Team 504-466-6000

November 17, 2019

Service was fine but they lost my key. Service was acceptable overall, but they did lose my key. They offered me a loaner and the the key miraculously reappeared in the key box the next mo More

by NJACK
Recommend Dealer
Yes
Employees Worked With
other employees not listed here
Nov 18, 2019 -

Bryan Subaru responded

We appreciate you sharing the issues you experienced. Rest assured, we would be happy to remedy this situation for you. We value you and your business and we are eager to right the wrongs regarding your experience. Please contact me and we will work to correct these problems. Thank you for your patience and understanding. The Bryan Subaru Team 504-466-6000

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