Bryan Subaru

Great experience. Josh Daniel was great salesman and easy to work with. He answered all my questions. I will recommend the sales department and Josh to others to work with. He answered all my questions. I will recommend the sales department and Josh to others More

Resolution of a Transmission Issue on a 2011 Subaru Outback After consulting Subaru of America about faulty shifting in the CVT between what ordinarily would be 1st and 2nd gears in a 2011 Outback with 12,000+ After consulting Subaru of America about faulty shifting in the CVT between what ordinarily would be 1st and 2nd gears in a 2011 Outback with 12,000+ miles, I was directed to the service advisor at Bryan Subaru. The contact with the national office was most helpful. At the dealership Mr. Elvey brought in a technician who rode with me to observe the difficulty in the transmission. It was determined that a new transmission would be needed. While SOA could not participate in payment for the transmission and its installation, it offered an incentive for a new Subaru at any time I chose to acquire one. The dealership provided transportation for me. The new transmission as of 24 hours ago is working fine. While there, Mr. Elvey arranged for the airbag recall service. I highly recommend Bryan Subaru for its courteous and helpful staff as well as for its competent service on the vehicles. This is the third time in 7 year that I have been more than satisfied with Bryan's service. More

Love My Subaru Dealership EVERYONE is always friendly, professional, courteous and happy to assist you in any way possible. Have loved this dealership since the first day I wa EVERYONE is always friendly, professional, courteous and happy to assist you in any way possible. Have loved this dealership since the first day I walked in. If you are in the market for a Subaru this is the place to go ! More

Great staff! Always polite and courteous. I've purchased three Subaru's in two years from Bryan and it is the easiest buying experience. Irexently converted my mom from driving a toyota all of her life. three Subaru's in two years from Bryan and it is the easiest buying experience. Irexently converted my mom from driving a toyota all of her life. More

I had special caps on my tire air valves and they were broken whoever broke them did not even take what was left off and did not put regular ones on. Very disappointed and unprofessional. It happened to broken whoever broke them did not even take what was left off and did not put regular ones on. Very disappointed and unprofessional. It happened to the front ones last time I was there for service. More

Overall good experience, some room for improvement I've been here a number of times, usually happy with my visits. This last time they were still very courteous and outlined my options. After the work I've been here a number of times, usually happy with my visits. This last time they were still very courteous and outlined my options. After the work was finished, I noticed some things were properly connected and had to bring it back. Quick fix (A+) but then I also noticed that the car had grease smudges on the fabric ceiling from the work they did and certain interior pieces were not reinstalled to a tight fit like they were before. More

Efficient, friendly, knowledgeable service I have always had great experiences with the service department at Bryan Subaru. They routinely go above and beyond. At my last service they found and I have always had great experiences with the service department at Bryan Subaru. They routinely go above and beyond. At my last service they found and corrected two issues (a recalled part and a burned out brake light) that I didn't even realize had been going on. More

Very knowledgeable and flexible. They understood where we were in the buying process and didn’t pressure us to buy the day we test drove. Really fast, honest, and easy buying experience from Bryan Subaru. were in the buying process and didn’t pressure us to buy the day we test drove. Really fast, honest, and easy buying experience from Bryan Subaru. More

The service at Bryan Subaru was great! They were very accommodating and willing to help. I was able to get the vehicle I wanted working just a few days. accommodating and willing to help. I was able to get the vehicle I wanted working just a few days. More

Poor Location The dealership/service system is not located in a convenient location. On this visit I decided that it may be easier for me to go to Baldwin Subaru on The dealership/service system is not located in a convenient location. On this visit I decided that it may be easier for me to go to Baldwin Subaru on the north shore in Convington La to purchase and service my Subaru. I have owned 5 Subaru dating back to the Performance Motors days ; I love the vehicles but can not waste hours of my time going to Bryan's remote sales /service center. Instead of investing in expansion at this remote location ; Bryan should look for and purchase/develop an more centrally located dealership. I may have to abandon Subaru and return to GM to allow me to go to Mossy Motors and avoid the inconvenience of Subaru ownership. The Sales and Service representatives are great but the present location of the dealership stinks More