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Bryan Subaru

Metairie , LA

4.8
2,433 Reviews

8305 Airline Dr

Metairie , LA

70003

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2,433 Reviews of Bryan Subaru

February 20, 2020

Very attentive to details. Altogether a good experience. Vehicle recall for airbag replacement. Mr. Elvey made sure the replacement was done correctly and is making sure my problem was addressed properly More

by FEMABAGO
Recommend Dealer
Yes
Employees Worked With
Richard Elvey
Feb 22, 2020 -

Bryan Subaru responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! The Bryan Subaru Team 504-466-6000

February 19, 2020

My salesperson Rex was so nice to work with. He was very knowledgeable in regards to the vehicle's features. He wasn't pushy about the sale and was just a very friendly guy. I also appreciated having coffee More

by mogwynn
Recommend Dealer
Yes
Employees Worked With
Rex Bubacz, Andy Daigle
Feb 22, 2020 -

Bryan Subaru responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. The Bryan Subaru Team 504-466-6000

February 19, 2020

It was a good experience. Quick and efficient, comfortable waiting room. Snacks and drinks, tv for watching. Accurate time estimate per service staff. Thank you!!! More

by MDENETTE
Recommend Dealer
Yes
Employees Worked With
I am not sure
Feb 22, 2020 -

Bryan Subaru responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. The Bryan Subaru Team 504-466-6000

February 18, 2020

Picked up a nail in my tire. Service available and Picked up a nail in my tire. Service available and quickly repaired same day. Other dealers or tire stores have tried to sell me a new tire instead. More

by DR.TOMHAUTH
Recommend Dealer
Yes
Employees Worked With
Richard Elvey
Feb 19, 2020 -

Bryan Subaru responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! The Bryan Subaru Team 504-466-6000

February 18, 2020

Jeff saved me I was stuck in New Orleans with a broke Outback. Jeff got it all fixed at a great price. He was the best. I would trust him and this dealership impl More

by drpaulghill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
Feb 19, 2020 -

Bryan Subaru responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. The Bryan Subaru Team 504-466-6000

February 17, 2020

Corrected heater problem Service good and honest...connector obviously came loose when fixing a/c. Tech reconnected and he tested heater and worked properly. There was no char More

by PAUL.CLAUDEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Elvey
Feb 18, 2020 -

Bryan Subaru responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. The Bryan Subaru Team 504-466-6000

February 17, 2020

Bryan Subaru is the best! I have dealt with them for regular maintenance of my Subaru as well as repairs. I have found is their personnel to be professional, courteous, and honest. Andy In finance Was More

by RSCRANE
Recommend Dealer
Yes
Employees Worked With
Andy Daigle
Feb 18, 2020 -

Bryan Subaru responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. The Bryan Subaru Team 504-466-6000

February 13, 2020

Excellent service Appreciate the Uber rides, washing and Excellent service Appreciate the Uber rides, washing and charging the car. Still concerned about the availability of service for the battery compo More

by DR.TOMHAUTH
Recommend Dealer
Yes
Employees Worked With
Richard Elvey five star
Feb 16, 2020 -

Bryan Subaru responded

Dr.Tomhauth, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. The Bryan Subaru Team 504-466-6000

February 13, 2020

They explain everything so well. Always great customer service and especially great with communication related to service and recommendations for future servicing and intervals. I've More

by TRAVJRRT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob White
Feb 16, 2020 -

Bryan Subaru responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Bryan Subaru special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! The Bryan Subaru Team 504-466-6000

February 11, 2020

Richard did an awesome job. Finished in lesser time than expected. Assisted with my uber to my appointment while working on my car. Highly recommended service. More

by MARINELLE_BAUTISTA
Recommend Dealer
Yes
Employees Worked With
Richard
Feb 12, 2020 -

Bryan Subaru responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Bryan Subaru was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. The Bryan Subaru Team 504-466-6000

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