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Bryan Subaru

Metairie , LA

4.8
2,427 Reviews

8305 Airline Dr

Metairie , LA

70003

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2,427 Reviews of Bryan Subaru

February 27, 2020

Tires weren’t Rotated and there’s no air added to my tires. I even asked fluids weren’t added just changed my oil. I can understand just squeezing someone into the schedule, but at lease do everything t More

by fitforlife.mandock
Recommend Dealer
No
Employees Worked With
Brian Guzzardi
Feb 27, 2020 -

Bryan Subaru responded

We appreciate you sharing the issues you experienced. Rest assured, we would be happy to remedy this situation for you. We value you and your business and we are eager to right the wrongs regarding your experience. Please contact me and we will work to correct these problems. Thank you for your patience and understanding. The Bryan Subaru Team 504-466-6000

February 26, 2020

Great service! In for an airbag replacement recall. They completed the service ahead of schedule, checked the engine and washed the car! All with a courteous and kind service rep. Will recommend to other Su More

by WDUPONT
Recommend Dealer
Yes
Employees Worked With
Brian
Feb 27, 2020 -

Bryan Subaru responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. The Bryan Subaru Team 504-466-6000

February 25, 2020

Everything went smoothly. From the after hours drop off to the pick up. I am kinda lackadaisical and put off till tomorrow what I really should be doing immediately, so I really appreciate the emails and n More

by BLAKDOGG
Recommend Dealer
Yes
Employees Worked With
Jeff Delane 5 stars
Feb 27, 2020 -

Bryan Subaru responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! The Bryan Subaru Team 504-466-6000

February 22, 2020

Hadn't bought a car in a long time, first time with a dealership, so a bit nervous going in. Joe was easygoing, knew his stuff, everyone pleasant and put me at my ease. Overall, a comfortable and unintim More

by jbmelan597
Recommend Dealer
Yes
Employees Worked With
Don (can't remember last name) - 5 stars, Andy Daigle, Joe Alaimo
Feb 22, 2020 -

Bryan Subaru responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. The Bryan Subaru Team 504-466-6000

February 20, 2020

Very attentive to details. Altogether a good experience. Vehicle recall for airbag replacement. Mr. Elvey made sure the replacement was done correctly and is making sure my problem was addressed properly More

by FEMABAGO
Recommend Dealer
Yes
Employees Worked With
Richard Elvey
Feb 22, 2020 -

Bryan Subaru responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! The Bryan Subaru Team 504-466-6000

February 19, 2020

My salesperson Rex was so nice to work with. He was very knowledgeable in regards to the vehicle's features. He wasn't pushy about the sale and was just a very friendly guy. I also appreciated having coffee More

by mogwynn
Recommend Dealer
Yes
Employees Worked With
Rex Bubacz, Andy Daigle
Feb 22, 2020 -

Bryan Subaru responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. The Bryan Subaru Team 504-466-6000

February 19, 2020

It was a good experience. Quick and efficient, comfortable waiting room. Snacks and drinks, tv for watching. Accurate time estimate per service staff. Thank you!!! More

by MDENETTE
Recommend Dealer
Yes
Employees Worked With
I am not sure
Feb 22, 2020 -

Bryan Subaru responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. The Bryan Subaru Team 504-466-6000

February 18, 2020

Picked up a nail in my tire. Service available and Picked up a nail in my tire. Service available and quickly repaired same day. Other dealers or tire stores have tried to sell me a new tire instead. More

by DR.TOMHAUTH
Recommend Dealer
Yes
Employees Worked With
Richard Elvey
Feb 19, 2020 -

Bryan Subaru responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! The Bryan Subaru Team 504-466-6000

February 18, 2020

Jeff saved me I was stuck in New Orleans with a broke Outback. Jeff got it all fixed at a great price. He was the best. I would trust him and this dealership impl More

by drpaulghill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
Feb 19, 2020 -

Bryan Subaru responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. The Bryan Subaru Team 504-466-6000

February 17, 2020

Corrected heater problem Service good and honest...connector obviously came loose when fixing a/c. Tech reconnected and he tested heater and worked properly. There was no char More

by PAUL.CLAUDEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Elvey
Feb 18, 2020 -

Bryan Subaru responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. The Bryan Subaru Team 504-466-6000

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