Bryan Subaru
Metairie , LA
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2,427 Reviews of Bryan Subaru
Excellent Engagement and Customer Service Staff was extremely engaging, friendly and informative. Brian handled the service call, efficiently, professionally and ensured I was on my way as so Staff was extremely engaging, friendly and informative. Brian handled the service call, efficiently, professionally and ensured I was on my way as soon as possible. Had the opportunity to meet and speak with Rex, who it's clear will be my next salesperson when I'm ready to buy again. Great, welcoming and professional staff all around. More
The experience was great. Everyone I came in contact with was very patient and helpful answering any and all questions that I had. John explained all the electronics with me which was especially helpful. I h was very patient and helpful answering any and all questions that I had. John explained all the electronics with me which was especially helpful. I hadn’t bought a car in 20 years and this, by far, was the best and easiest experience I’ve ever had! More
The team at Bryan Subaru were great. Super friendly and never pushy.They made purchasing our vehicle painless. The way it should be. Highly recommend them. never pushy.They made purchasing our vehicle painless. The way it should be. Highly recommend them. More
Great service Bring my Subaru to have serviced was a pure pleasure. The service department is very professional and my salesman, Rex spoke to me while I waited. Eve Bring my Subaru to have serviced was a pure pleasure. The service department is very professional and my salesman, Rex spoke to me while I waited. Every car dealership should take lessons from this salesman. More
Friendly, helpful staff! Fast service. AND a much needed car wash. I will be back. It’s good to know I can keep my Ascent maintained properly while visiting New Orleans Thank you car wash. I will be back. It’s good to know I can keep my Ascent maintained properly while visiting New Orleans Thank you More
Bryan Imports My experience with Bryan Imports was very good. Especially, with the sales person who worked to get me into the car that I wanted. He and the owner we My experience with Bryan Imports was very good. Especially, with the sales person who worked to get me into the car that I wanted. He and the owner were friendly and understanding. I left with the car of my choice and feeling more valued than when I arrived. Thank you. More
Great Service, Fair Pricing The car buying experience was easy... almost all of it was handled electronically and the pricing was competitive. The real deal-sealer was the trade The car buying experience was easy... almost all of it was handled electronically and the pricing was competitive. The real deal-sealer was the trade in offer on my vehicle. This is the second car we've bought from Bryan Subaru and both times, we were given trade ins above our expectations. I highly recommend this dealership. More
Staff very helpful. Kept me up to date and notified me as my service progressed. Brian and Jason are very good at what they do and it shows. my service progressed. Brian and Jason are very good at what they do and it shows. More
I dropped my car off on Monday before Mardi Gras. I agreed to pick it up on Wednesday morning. When I get there to pick up my car it was not washed. The Service Advisor told me it wasn't washed becau agreed to pick it up on Wednesday morning. When I get there to pick up my car it was not washed. The Service Advisor told me it wasn't washed because the repairman worked late on Monday to fix it. However, I did see someone washing cars Wednesday morning when I picked up mine. I was there only two weeks before and it was not washed then either. This lack of attention to detail and customer service has left a bad impression on me. I can get a oil change anywhere. I may just start doing that. Please note that I didn't work with any of the employees I indicated below in Sales or Finance. The form did not list service employees even though I selected Service. Please fix this form. More
The service department was phenomenal. The repair was completed so quickly that I barely had time to drink my coffee. I expected to be there for at least 2 hours. completed so quickly that I barely had time to drink my coffee. I expected to be there for at least 2 hours. More