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Bryan Subaru

Metairie , LA

4.8
2,433 Reviews

8305 Airline Dr

Metairie , LA

70003

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2,433 Reviews of Bryan Subaru

March 16, 2020

Reservations Required? At first I was thinking an hour wait was a bit long after I made a reservation, but with the tire rotation and inspection, I suppose its not unreasona More

by irionjb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry, didn't get any names.
Mar 16, 2020 -

Bryan Subaru responded

We really appreciate your feedback! We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, The Bryan Subaru Team 504-466-6000

March 16, 2020

Uber Ride Service is Fantastic Rather than get a loaner vehicle, I was offered free Uber ride service home and back later that evening. Makes for a very convenient way to get your c More

by KEN_IBERVILLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Elvey
Mar 16, 2020 -

Bryan Subaru responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, The Bryan Subaru Team 504-466-6000

March 13, 2020

always on time. Friendly service advisors. I like the text message updates. And I love the complimentary car wash on the way out!!!I like the ability to make appointments on line. More

by jntjkb
Recommend Dealer
Yes
Employees Worked With
Jeff Delange
Mar 16, 2020 -

Bryan Subaru responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The Bryan Subaru Team 504-466-6000

March 13, 2020

I’ve been coming here for years and they are the only ones that i trust with my car. Jason Gullo, the service manager, is amazing. He really helped me out with my repairs and provided me with a loaner ve More

by KARENERIKA
Recommend Dealer
Yes
Employees Worked With
Jason Gullo
Mar 16, 2020 -

Bryan Subaru responded

We cannot thank you enough for your wonderful review of Bryan Subaru and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Bryan Subaru Team 504-466-6000

March 13, 2020

Always a positive experience with Subaru Everyday I'm more than satisfied with my Subaru driving experience. I always feel like I'm well taken care of while I wait to have my car serviced and More

by PAPARKER228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Elvey, Jeff Delange
Mar 16, 2020 -

Bryan Subaru responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Bryan Subaru Team 504-466-6000

March 12, 2020

I was pleased how quickly and professionally my service was done. The wait was short and I feel they covered all the points that they promised to do. More

by RBM25
Recommend Dealer
Yes
Employees Worked With
Brian Guzzardi
Mar 12, 2020 -

Bryan Subaru responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Bryan Subaru was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Best, The Bryan Subaru Team 504-466-6000

March 11, 2020

On-time service This dealership has provided my family with a great Subaru experience since the first vehicle we bought from them. I scheduled my appointment with the More

by KBEN330CI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Elvey, Brian Guzzardi
Mar 12, 2020 -

Bryan Subaru responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Bryan Subaru was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Best, The Bryan Subaru Team 504-466-6000

March 10, 2020

Answered all questions, covered all bases Usually when purchasing a new vehicle in the past we did business with a more local dealer, since we live in Thibodaux, Louisiana. However when we co More

by cgwill46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rex Bubacz, Andy Daigle
Mar 12, 2020 -

Bryan Subaru responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, The Bryan Subaru Team 504-466-6000

March 09, 2020

Everyone was polite and professional. The repairs were done in a reasonable amount of time and the cost was as projected. Thank you for all your help. More

by Sue duTreil
Recommend Dealer
Yes
Employees Worked With
Richard Elvey, Charlette Wilright
Mar 12, 2020 -

Bryan Subaru responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Bryan Subaru was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Best, The Bryan Subaru Team 504-466-6000

March 09, 2020

Upon inspection of my car I noticed that my funnel was missing from the back went back to the dealership they couldn’t find it More

by CYNDEEB816
Recommend Dealer
Yes
Employees Worked With
Richard Elvey
Mar 12, 2020 -

Bryan Subaru responded

Cyndee, we want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Best, The Bryan Subaru Team 504-466-6000

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