
Bryan Subaru
Metairie , LA
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2,433 Reviews of Bryan Subaru
Mr Rex Bubacz was outstanding, very knowledgable & courteous My wife and I had a wonderful experience buying our first Subaru - Ascent Touring. I have been to the dealership several times in recent years looking My wife and I had a wonderful experience buying our first Subaru - Ascent Touring. I have been to the dealership several times in recent years looking at vehicles for myself and/or my children. I have always been treated well and always felt welcome to come back as often as I like. Mr Rex Bubacz was very informative and knew the Subaru product line inside and out. I could see that he was selling a product that he truly believed in. My wife and I will recommend the dealership to others- everyone loves out new Subaru Ascent. My children are negotiating who will get Dad's Ascent in when I am ready to get another vehicle! Thank you Mr Bubacz. More
Warranty work and Service I had a battery issue and was due for service. Given current constraints, the process was very smooth from drop off to pick up. All work was done qu I had a battery issue and was due for service. Given current constraints, the process was very smooth from drop off to pick up. All work was done quickly and to my expectations. Thanks! More
Great service visit! Customer service and the regular maintenance done on both of our 2016 Crosstreks was great. Also, thanks for doing all of it in a safe manner during t Customer service and the regular maintenance done on both of our 2016 Crosstreks was great. Also, thanks for doing all of it in a safe manner during this pandemic. More
Everyone is very professional and nice. The dealership is always clean and neat. The coffee/snack area is well stocked with a variety to select from. My service manager, Brian, was extremely helpful. always clean and neat. The coffee/snack area is well stocked with a variety to select from. My service manager, Brian, was extremely helpful. More
Help in COVID-19 Situation I did the 12-month service on my new Forester and were reluctant to do so because of the COVID-19 problem. I am in the endangered group and have been I did the 12-month service on my new Forester and were reluctant to do so because of the COVID-19 problem. I am in the endangered group and have been sheltering at home. Everything worked fine. The car was well attended, including several small problems with the radio and the restart program. We appreciated that the staff were keeping their distance and were wearing masks. More
Addition of Accessories Everyone was super friendly. They added the auto dimming mirrors both outside and in. AND they kept my car clean while they did it. Some service de Everyone was super friendly. They added the auto dimming mirrors both outside and in. AND they kept my car clean while they did it. Some service departments aren't that clean. This one was great. I can't remember the name of the service rep that helped me when I had a question about my navigation system but he was very helpful. I was very pleased with how I was treated. More
Good Experience Pleasant experience. I was going to give up shopping for a new car during the corona virus pandemic but Bryan Imports made it easy to do remotely and Pleasant experience. I was going to give up shopping for a new car during the corona virus pandemic but Bryan Imports made it easy to do remotely and contactless. I was very pleased. Thanks! More
QUICK JEFF WAS ON TOP OF IT, HE COMMUNICATED VERY WELL, IMMEDIATLY HAD THE MECHANIC JUMP ON THE JOB AND THEY DID EVERYTHING I WANTED DONE JEFF WAS ON TOP OF IT, HE COMMUNICATED VERY WELL, IMMEDIATLY HAD THE MECHANIC JUMP ON THE JOB AND THEY DID EVERYTHING I WANTED DONE More
very good Please have Brian Guzzardi call me. They changed message on my instrumenT Panel. Not happy with new messages. Will discuss when you call. Sa Please have Brian Guzzardi call me. They changed message on my instrumenT Panel. Not happy with new messages. Will discuss when you call. Sam Criscione More
Great experience Staff was great! The waiting room was comfortable with a TV, good coffee, and snacks. The area was air conditioned. I was very surprised how quickl Staff was great! The waiting room was comfortable with a TV, good coffee, and snacks. The area was air conditioned. I was very surprised how quickly my car was done! Good work! More