
Bryan Subaru
Metairie , LA
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2,433 Reviews of Bryan Subaru
Preparing car for Journey I made an appointment online for my forester to be serviced for an upcoming move out-of-state. Because my forester is a 15 year old vehicle I was gla I made an appointment online for my forester to be serviced for an upcoming move out-of-state. Because my forester is a 15 year old vehicle I was glad to see the mechanic that usually works on my car - working on my car (I'm sorry I don't know his name). He did some of the things that I asked (battery change, synthetic oil change, tire rotation) and he suggested some issues that needed to be addressed - which I was glad he pointed out. Other things (some routine maintenance) that I sometimes put off until the next service schedule I also had completed. Because of guys like my mechanic I feel safe making this journey in my forester. Thanks! More
Relaxed and friendly, but also efficient Received email day before to confirm, cancel or reschedule appointment; greeted upon arrival; questins answered; call from tech to explain repair and Received email day before to confirm, cancel or reschedule appointment; greeted upon arrival; questins answered; call from tech to explain repair and get approval for cost; and rides home and back to dealership provided via Uber. Absolutely nothing to complain about. More
Saved me a lot of headaches I had just had a new battery installed and the car still would not start the next day. They determined that I accidentally had left the ceiling light I had just had a new battery installed and the car still would not start the next day. They determined that I accidentally had left the ceiling light switched on in the rear, and it would drain down the battery if the car was not used for a few days. Jason was very professional, and found I had not used my final oil change credit on my initial purchase, so I got a free oil change out of this too. With car washed, interior sanitized, and car delivered, this truly was taking good care of the customer. Thank you!! More
Awesome I can not express the gratefulness of the service I get from Bryan Subaru and Brian. He makes it so easy for me to order something and the pick up is I can not express the gratefulness of the service I get from Bryan Subaru and Brian. He makes it so easy for me to order something and the pick up is easy and quick. More
Really friendly and easy Everyone was friendly and professional. I wish I had caught their names. I was so happy to see that everyone was wearing masks, Great visit. Everyone was friendly and professional. I wish I had caught their names. I was so happy to see that everyone was wearing masks, Great visit. More
Loved the pickup and drop off service. Justin was very professional and friendly. I hope that service continues after the pandemic has ended. Very easy experience. professional and friendly. I hope that service continues after the pandemic has ended. Very easy experience. More
Great service and done on time!! Mr Jeff was a great help and very courteous to deal with!! They always have great service and knowledgeable staff!! and very courteous to deal with!! They always have great service and knowledgeable staff!! More
Fast! We brought our new Subie~Zu in for her first checkup. The staff was friendly and the service was faster than quoted. What else can I say? We brought our new Subie~Zu in for her first checkup. The staff was friendly and the service was faster than quoted. What else can I say? More
I leased a Forester last August. A little late on the servicing because of COVID-19 but finally made it in. Everything was great and everyone was very nice. Had some coffee in a nice comfy chair while I servicing because of COVID-19 but finally made it in. Everything was great and everyone was very nice. Had some coffee in a nice comfy chair while I waited. More