
Bryan Honda
Fayetteville, NC
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2,789 Reviews of Bryan Honda
Courteous, professional and exceptionally efficient service. The honest and genuine approach to car sales was much appreciated. The process from start to finish was excellent and I'm very pleased with service. The honest and genuine approach to car sales was much appreciated. The process from start to finish was excellent and I'm very pleased with my new car. The dealership is professional and Steve Leavell is an outstanding salesman. Highly recommended! More
We drove from Chapel Hill to Fayetteville to purchase a 2011 CRV-EX on the last day of Honda's 2011 special finance deal (0.9% -- can't beat that!). I checked several dealerships as the car I wanted seemed 2011 CRV-EX on the last day of Honda's 2011 special finance deal (0.9% -- can't beat that!). I checked several dealerships as the car I wanted seemed to be in short supply on short notice. I sent an email and IMMEDIATELY got a response back from Salesman Kevin McGirt at Bryan Honda. He supplied me with some helpful info but I wanted to check other dealers too. The local dealership would not give me a "rock bottom price" unless I "came in and talked to the sales manager." Another dealership replied to only my first email, and when I called back, they were sort of rude. So back to Kevin at Bryan Honda. Again, right on the ball, via email, he supplied me with info on the CRV I was looking for, all the prices (list price, his discount price, out-the-door price, what my monthly payments would be. Everything I needed to make a decision). We drove to Fayetteville the next morning(actually a nice drive through the country), and were very glad we did. Everyone was so nice at Bryan Honda. They already had the paperwork under way, so it was a very painless process. Wish they were closer, I would use their service department! Our financing was handled by David Johnson. Even though there was a slight glitch with my credit score, he secured the promised discounted financing from American Honda Finance Corp. Then, he actually took the time to go through my credit report with us and offer helpful tips on how to up my score -- no one has ever done that for me -- not even the banks!! He was pretty funny too :-) They weren't pushy at all -- just very helpful. Kevin was so polite and being a former Army Sargeant, he basically "spit shined" our new CRV before he would allow us to leave the lot. All on New Years Eve Day. A brand new beautiful Honda CRV is a great way to start the new year. I will always consider Bryan Honda in Fayetteville, even if it is a drive from our home town. They were just GREAT!!!! More
We searched a long time at other dealers, with many usual to bad experiences, before purchasing a 2007 Honda CRV from Bryan Honda. We will go to this dealer first from now on even though it is a two hour dr to bad experiences, before purchasing a 2007 Honda CRV from Bryan Honda. We will go to this dealer first from now on even though it is a two hour drive from our home. Steve Leavell sold us a nice vehicle, at a nice price, with an itemized cost up front, by answering all of our questions before the sale, and taking care of an intermittent problem after the sale. He treated us with respect and genuine friendliness. I believe this whole dealership cares about offering a good car at a good price and giving good service afterwards. They want repeat customers and they have just earned another one. More
I recently bought a new 2012 Honda Pilot from Bryan Mclaurin at Bryan Honda. I couldn't have been more pleased. This is the eighth automobile we have bought from Bryan Pontiac, Cadillac, Honda over a Mclaurin at Bryan Honda. I couldn't have been more pleased. This is the eighth automobile we have bought from Bryan Pontiac, Cadillac, Honda over a period of nearly 20 Years. they include two Cadillac de Villes, one Catera and a 2008 SRX. We have also bought four Honda Pilots--two were 2004 models, one was a 2008 model and now the 2012. All performed well. We have always been treated fairly and professionally at the dealership. I was especially pleased this time with the service we received from Bryan McLaurin. He knows his products, is cheerful,professional and thorough in every way. Carl Jordan More
Found a used vehicle on Bryan Honda's website. Called to inquire about it and spoke to Bryan McLaurin. I was on a tight schedule that day and was not able to make it to the dealership so Bryan brought the v inquire about it and spoke to Bryan McLaurin. I was on a tight schedule that day and was not able to make it to the dealership so Bryan brought the vehicle to me! It was a level of customer service not often seen in the Fayetteville area these days. He truly went above and beyond to make it as convenient for me as possible and we signed the deal right on the hood of the car. When I went into the dealership to finalize the paperwork David Johnson got me a better rate than I could've hoped for. I've bought more vehicles than I can count over the years and this was the easiest, most convenient and least stressful car buying experience I've had. Next time I'm in the market for a vehicle I'll look at Bryan Honda first. More
We were pleased to have such a friendly and professional salesperson to contact us after researching for a van on the internet. Mr. Leavell has taken extra time to make certain we understand and can operat salesperson to contact us after researching for a van on the internet. Mr. Leavell has taken extra time to make certain we understand and can operate all of the special features of our new van. Ther service department was prompt, as promissed, in installing the extra accessories we ordered for our van. More
Reginer Thompson, should be the number one sales person at Bryan Honda, she goes above and beyond for all of her customers. This is the second time I have purchased a car from her and she has always been g at Bryan Honda, she goes above and beyond for all of her customers. This is the second time I have purchased a car from her and she has always been great. I would highly recommend her to anyone that is looking for a new or used car. Her customer service is the best. David Johnson, went above and beyond also to get my payments where I needed them. His customer service was OUTSTANDING!!!!! More
Buying our new honda accord went very well. We did some research and new what we wanted. Mr McLaurin our salesman was very helping showing us all of the features/accesories that the accord has. With his he research and new what we wanted. Mr McLaurin our salesman was very helping showing us all of the features/accesories that the accord has. With his help he really made our mind up that we wanted the new 2012 Honda Accord Sedan. The sale went pretty quickly and I felt good when we left the dealership with our new car. The entire staff that we came in contact with were very friendly and helpful. Thanks! Sincerely, Patrick Turner More
Mr. McGirt was AMAZING! Originally, I called about a used 2010 Acura TL. Mr. McGirt was the salesman that the receptionist forwarded me to. I asked a question about the Acura versus the Honda and he c used 2010 Acura TL. Mr. McGirt was the salesman that the receptionist forwarded me to. I asked a question about the Acura versus the Honda and he couldn't answer it immediately (it wasn't a normal question), but he searched and got me the answer I was looking for. I told him I wanted to know because I was trying to decide if we wanted to drive 30 miles to view his inventory. He offered doing paperwork over the phone and internet and then delivering the car. I was very impressed with his willingness to serve an unseen customer, so, my husband and I drove to Fayetteville. We looked at the Acura and drove it. We started asking more about the Honda Accord. We drove it too. Right then I changed my mind. I told Mr. McGirt of my situation at another dealer and he assured me that he and Bryan Honda did business differently. We went forward. We ran into a small issue, Mr. McGirt and the finance manager were SUPER! They worked hard to get us what we wanted and they did. Both of them are the reason we now have a 2012 Honda Accord and not a 2010 Acura TL. Many, many thanks to Bryan Honda of Fayetteville!!! More