Bryan Honda

Ron was very pleasant and have me the absolute best deal. I will definitely work with him next time I want to purchase a Honda. I will definitely work with him next time I want to purchase a Honda. More

I made an Internet purchase of a 2013 Honda Fit Sport through Bryan Honda. Steve Leavell, my sales rep, was extremely helpful throughout the whole process. He handled all aspects of my purchase,even del through Bryan Honda. Steve Leavell, my sales rep, was extremely helpful throughout the whole process. He handled all aspects of my purchase,even delivered the car to my home in Wilmington, NC More

We had looked at Honda where we live and did not like the salesperson we dealt with. He would not give us a price until we said we were ready to buy. We contacted Bryan Honda through USAA car buying servic salesperson we dealt with. He would not give us a price until we said we were ready to buy. We contacted Bryan Honda through USAA car buying service. We were given a quote by email and phone. We had a trade in which we had brought to 3 dealerships in Wilmington so had a good idea what the trade in value was. I told Andy what prices I had been given and what I wanted for the car. He asked that I take photos of the car and send them to him. I took photos of the interior and exterior and sent them off. He got back and said they would give the figure I was looking for and priced out the whole deal including tax, paperwork and tags. We drove to Fayetteville and met with Andy and he looked our car over and he and the manager, Dave Johnson took the car out to drive. They came back and Johnson was complimentary about the condition of the car so the paperwork was processed. Johnson did the obligatory pitch for the extended warrantee, but it was not over the top. Andy helped my wife load her phone into the Bluetooth unit of the car and was very helpful with any questions we had in that regard. The following day, he recontacted us and checked if we were enjoying the car and if she had any other questions. All and all, a pleasant experience. No surprises and no shocks. Would recommend this dealer to others. More

My husband was shopping for a new Honda CR-V. He communicated with dealerships via email to get quotes, and Bryan Honda gave us the best price, so we traveled an hour to Fayetteville ready to purcha communicated with dealerships via email to get quotes, and Bryan Honda gave us the best price, so we traveled an hour to Fayetteville ready to purchase. We arrived, my husband picked the CR-V he wanted, and we sat down with Reginer to complete the paperwork. We were nearly to the point of payment when she mentioned she would have to check to make sure we qualified for the Honda loyalty program to receive a $500 discount that was included as part of the quote she gave us. It turns out that we did not qualify, so she tacked the $500 back onto the price of the CR-V, making her offer no better than any other dealership we had contacted. (No mention of the terms of the loyalty programs were ever mentioned in any of my husband's communication with Reginer, and, since my husband's current and previous vehicles were both Hondas, there is no reason why we would have suspected that he wouldn't qualify.) We were not willing to purchase the car for the new price and were prepared to leave the dealership so Reginer said she would "talk to her manager" to see what they could do. She did this three times, wasting nearly 3 hours of our time. On the third time, her manager came back with her and claimed their last offer (which was still nearly $150 higher than the quote Reginer originally gave us via email) was the absolute best they could do. We left the dealership without the car. My husband and I remained, in my opinion, admirably polite during the entire ordeal considering the shabby treatment we received. Reginer was pleasant to deal with even to the very end, although her friendliness cooled after we refused to by the car for their final price. Reginer's manager was pushy and a little insulting, and even the other salespeople who we didn't deal with were borderline rude to us as we left the dealership. Needless to say we will never do business with Bryan Honda again, and we will be spreading the word among our friends and acquaintances avoid Bryan Honda when shopping for vehicles. Bad form, Bryan Honda. Very bad form. More

My wife and I purchased a pre-owned (used) vehicle from Bryan Honda in Fayetteville on 24Mar2013. It was an easy and friendly experience. The main reason for this great experience was Ron Garcia. From t Bryan Honda in Fayetteville on 24Mar2013. It was an easy and friendly experience. The main reason for this great experience was Ron Garcia. From the very start Ron was there to help us. He stayed with us through the whole process to make sure that everything was accomplished to the highest standard. I think the main thing about Ron was that he was there to assist us, he was not there to make a buck, and he wanted to make sure that we were kept care of. He was there not only to represent himself, but Bryan Honda and Honda as a whole. His personal character is similar to the four C’s in leadership, those being competence, candor, courage and commitment. His competence showed through his knowledge and understanding to be able to help us obtain our goal, His candor encouraged excellent dialogue and discussion with us, his courage was to have a clear purpose and goal in mind, that being to help us. His commitment was to do what was necessary to help us, no matter what the cost may have been to him. Our experience with Bryan Honda, with Ron Garcia could not have been better. I would highly recommend Ron for anyone visiting Bryan Honda. More

The internet sales person who orginally worked with me on the pricing for the new 2013 Honda Pilot was great. The problem I had was getting the run around on my trade-in from the manager. I actually left the the pricing for the new 2013 Honda Pilot was great. The problem I had was getting the run around on my trade-in from the manager. I actually left the dealership because I did not agree with the trade-in price in which the manager offered a price under black book, KBB, & Edmunds. This would not have caused me to complain but the fact that they called me to return on a reasonable offer, and when I went back to the dealership they went down another thousand dollars from the offer given over the phone. This wasted my time and my gas. I am a military member and would not reccommend this dealership to anyone in the community. More

My salesman, Kevin McGirt was awesome. Had everything in order, very knowledgeable of the CR-V, answered all of our questions. Spectacular service. The finance department had everything ready for us to fi order, very knowledgeable of the CR-V, answered all of our questions. Spectacular service. The finance department had everything ready for us to fill out and sign. David Johnson completed all of our paperwork in about 45 minutes and we were out the door. With his experience in what Honda offered in different products, he help us pick the right service plan for our needs. Can't thank Kevin McGirt and David Johnson enough for their VIP service. The best car buying experience we've ever had. We will recommend Bryan Honda and Kevin McGirt to all our friends that are looking for a car. More

Steve Leavell is a great person. Steve cares about each of his customers and helps to select the vehicle they want and need. Then Steve gets the best price avaliable by looking for rebates and incentives t of his customers and helps to select the vehicle they want and need. Then Steve gets the best price avaliable by looking for rebates and incentives the dealer has acccess to that ordinary customers like me and my wife do not. No other Honda Dealer around could touch their out the door price. Then Steve went the extra "100 miles" to deliver the car to us as he knew we we leaving town that day for a graduation ceremony. Thanks Steve Job well Done! More

We recently purchased a Honda Fit for our daughter at Bryan Honda. From the first test drive to the final signature, we received excellent customer service. Michael Cuff was very personable, courteous, k Bryan Honda. From the first test drive to the final signature, we received excellent customer service. Michael Cuff was very personable, courteous, knowledgeable, and professional. Garry Winebarger, the general manager, and his staff went above and beyond our expectations in making this a great buying experience. More

Kevin McGirt is one of the best salesperson I've met. He delivers what he says he will and always gets back to you in a timely manner. I recommend Kevin 100% to anyone wanting to buy a car. He will save He delivers what he says he will and always gets back to you in a timely manner. I recommend Kevin 100% to anyone wanting to buy a car. He will save you time and headache. More