Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bryan Honda
Fayetteville, NC
2,771 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
2,771 Reviews of Bryan Honda
July 02, 2018
Dealership Experience Buying experience was quick, accurate and extremely helpful. Sales staff were friendly and knowledgeable of the product they they were selling. Woul Buying experience was quick, accurate and extremely helpful. Sales staff were friendly and knowledgeable of the product they they were selling. Would recommend to anyone. More
by HILL.BRANDI
Verified CustomerEmployees Worked With
Kendyl Canty, Bryan McLaurin
July 02, 2018
Excellent Service I have purchase at least 2 Honda Accords from Joe Davis. He has given me excellent service concerning the vehicle and the extra questions I have asked I have purchase at least 2 Honda Accords from Joe Davis. He has given me excellent service concerning the vehicle and the extra questions I have asked. More
by AL
Employees Worked With
Gale Desautell, Joe (Diesel) Davis, Brian Martin
July 02, 2018
Very helpful staff I enjoyed working with the staff. Everyone was very nice to me. They all seemed to have all the time I needed And Henry was very nice and helpful I enjoyed working with the staff. Everyone was very nice to me. They all seemed to have all the time I needed And Henry was very nice and helpful More
by DKFOLSOM1
Employees Worked With
Kevin McGirt, Henry Mims, Donna Folsom, Karen Dupler, Todd Pascarella, Frankie Wheeler, Tierra Howard
July 01, 2018
Kellie Smith was amazing; awesome customer service! The professionalism of the entire service advisory staff is top notch. We live less than 2 miles from Lumberton Honda but drive to Fayetteville for t The professionalism of the entire service advisory staff is top notch. We live less than 2 miles from Lumberton Honda but drive to Fayetteville for the level of service they consistently provide. More
by BILLDEE2121
Employees Worked With
Kellie Smith, Shawn Walker
July 01, 2018
Oil Change Bryan Honda always does a great job when I need to complete service for my car. Everyone is friendly and makes sure they provide the best service. Ke Bryan Honda always does a great job when I need to complete service for my car. Everyone is friendly and makes sure they provide the best service. Kellie (service advisor) was awesome in making sure everything was completed when it came to getting my oil change and tire rotation. She also did amazing with answering any questions I had. More
by ASHLEYLOW14
Employees Worked With
Kellie, Brandi, and Anthony (service advisors) , Lyn Salmonson, Annette Johnson, Harry Barmer
July 01, 2018
Thanks Lyn was awesome he made sure we went over everything about my new vehicle, even after I told him I could figure it out somehow! I’m glad he showed me. Lyn was awesome he made sure we went over everything about my new vehicle, even after I told him I could figure it out somehow! I’m glad he showed me. and thanks again to Tim McNeil he was very nice and transparent with paperwork More
by somerville7d
Employees Worked With
Lyn Salmonson
July 01, 2018
Great Service Very professional, polite, friendly customer service At a great price! Surprisingly they pay attention to what the customer is requiring about. I Very professional, polite, friendly customer service At a great price! Surprisingly they pay attention to what the customer is requiring about. I love my Honda CR-V. More
by gracielachildress
Employees Worked With
Nelson
June 30, 2018
Continual Excellence in Service JAMAL IS MY SERVICE PROVIDER. HE CONTINUALLY EXCELS IN CUSTOMER SERVICE AND IS ALWAYS A SMILING FACE WHEN MY CAR NEEDS TO BE SERVICED. Great job every JAMAL IS MY SERVICE PROVIDER. HE CONTINUALLY EXCELS IN CUSTOMER SERVICE AND IS ALWAYS A SMILING FACE WHEN MY CAR NEEDS TO BE SERVICED. Great job every time! More
by himenoensui
Employees Worked With
Jamal from service
June 30, 2018
Great experience! Mr. Romie Hawthorne is a great person and salesman. He was very thorough and explained the vehicle in detail. He was very straight forward and I felt Mr. Romie Hawthorne is a great person and salesman. He was very thorough and explained the vehicle in detail. He was very straight forward and I felt comfortable with his knowledge. More
by tmac90176
Employees Worked With
Romie Hawthorne, Todd Pascarella
June 30, 2018
Will Not Return Have purchased 2 vehicles from this dealership and both experiences were less than desirable. No sense of urgency is my main complaint coupled with h Have purchased 2 vehicles from this dealership and both experiences were less than desirable. No sense of urgency is my main complaint coupled with having to fight for what was promised in the deal. Recently purchased a used truck from this dealership and was promised a tank of gas that I had to ask for several times. More importantly the truck had a spare tire that was flat and they agreed to fix it, however it took contacting a sales manager and 2 weeks of my time to accomplish this. I should add, when they finally repaired the tire it took them over 3 hours to patch it. The detail job they performed on the vehicle seemed rushed and effortless, leaving the adhesives from the stick-on warranty and info papers on the windows for me to scrub off. Prior to the used truck purchase, I had my Honda that I purchased from this dealership serviced here as part of a service agreement package and nearly every oil change took them 2-3 hours. I despised bringing my car there to wait in the lobby hours on end for something that should take 30 minutes or less. They did eventually deliver what was promised but this last time they get my business. Despite the bad sales experiences, I will say that the service adviser, Kellie was always kind and polite and took the sting out the dreaded visits here. Shout out to her, she gets it! More
by anonymouscustomer
Employees Worked With
Henry Mims
