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Bryan Honda
Fayetteville, NC
2,771 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,771 Reviews of Bryan Honda
September 06, 2018
Customer service at it's best I tried making a service appointment online, but did something wrong. I called because I didn't get anything from the service department. I was told I tried making a service appointment online, but did something wrong. I called because I didn't get anything from the service department. I was told I had nothing there in reference to service. I was then given an appointment the same day and within 30 minutes of the time I requested on the failed online try. I got there, they took me in and kept me informed of the progress. My CRV drives like a new car. More
by OAALSTON
Verified CustomerEmployees Worked With
Jamaal Graham
September 06, 2018
Oil change service I Love coming to Bryan Honda for my services but sometime the parts and labor are expensive. Just for instance my oil change $50.25 really that's a lo I Love coming to Bryan Honda for my services but sometime the parts and labor are expensive. Just for instance my oil change $50.25 really that's a lot for a oil change. When other places are cheaper and have specials. The service person that waited on me didn't even tell me the price of the oil change. I usually ask but I didn't and what if I didn't have 50.25. More
by N_CARROLL54
Employees Worked With
I know work none of the names above
September 06, 2018
Quick and painless A+ Service and commitment. Totally dedicated to customer service whether your browsing or buying. They made a usually stressful decision stress free. A+ Service and commitment. Totally dedicated to customer service whether your browsing or buying. They made a usually stressful decision stress free. Will be a repeat customer. More
by rickoj0818
Employees Worked With
Lorenzo Faison, Andrea Kaus
September 06, 2018
Buying experience I had a very positive experience at Bryan Honda. Things were done in a timely and expedient manner. All the salespeople were friendly, and Dan did his I had a very positive experience at Bryan Honda. Things were done in a timely and expedient manner. All the salespeople were friendly, and Dan did his best to get my buying price as low as he could. I would have liked to have not paid quite so much for my CRV, but I am happy with my car. Karen efficiently explained all the paperwork,. More
by SLONGE47
Employees Worked With
Anthony Pinero introduced himself and gave me his card., Don Copeland, Karen Dupler
September 05, 2018
Honest and trustworthy, something rare these days! Great experience with Mr Leonard. Will be coming back with family to purchase another vehicle! Honest and trustworthy salesman. Good bless American Great experience with Mr Leonard. Will be coming back with family to purchase another vehicle! Honest and trustworthy salesman. Good bless American. Thank-you Leonard!! More
by Alisboa
Employees Worked With
Leonard McGrue
September 05, 2018
First service trip I purchased a Ridgeline in Sept. 2017 and had it serviced recently. Kellie Smith met me at the car and looked after me until the pick up was ready. I I purchased a Ridgeline in Sept. 2017 and had it serviced recently. Kellie Smith met me at the car and looked after me until the pick up was ready. I have owned several different makes of vehicles and I have never received this this awesome service. I am so glad that I purchased from Lucious Garner last September. I have received special treatment from everyone. Also, Robert was very helpful in explaining the different accessories available for my Ridgeline. Bryan Honda knows how to keep customers coming back!!!! More
by mattiew
Employees Worked With
Kellie Smith, Robert (accessories), Lucious Garner
September 05, 2018
Quick service! Excellent group of people to work with. I was in and out in no time. I was greeted with a smile and well taken car of during my visit. Excellent group of people to work with. I was in and out in no time. I was greeted with a smile and well taken car of during my visit. More
by QASAS12
Employees Worked With
Hunter Brock
September 05, 2018
Unable to register vehicles out of state. Bryan Honda is located in a military town. Most car buyers want their vehicles registered in their hometown so you don’t have the hassle of registerin Bryan Honda is located in a military town. Most car buyers want their vehicles registered in their hometown so you don’t have the hassle of registering your vehicle every x-number of years. We were preapproved, so we just went to pick from their limited selection. We had to wait for almost two hours after the bank faxed the check over in order to complete the paperwork. Bryan Honda stated they would register the vehicle in Florida. A week later on August 29 at 6:02pm, we receive a call from the agent responsible for the vehicle registration asking what we wanted to do with the title. Really?!? Bryan Honda is suppose to deal with registration. Well, the only agent responsible for vehicle registrations at Bryan Honda has no idea how to register our vehicle in Florida, and she will be out of the office for next four days (Thursday, Friday, Saturday and Sunday) and don’t expect any help Monday since it’s Labor Day. Now, with the service member away I am stuck trying to figure out what needs to be done because my 30 day tags are ticking away. I go back to the dealership to ask for help the Friday before Labor Day. I am told by an assistant manager that he will work diligently to solve the issue for me. Here we are the Wednesday after Labor Day and I couldn’t get anyone on the phone at Bryan Honda to help. I was only able to leave voice messages. Save yourself the stress and grief. Make sure to ask your dealership upon arrival if they can really register your vehicle out of state. More
by josueandannette
Employees Worked With
Kendyl Canty, Edwin Ewing
September 05, 2018
Great service on our odyssey. Brandi is always helpful and does a wonderful job taking care of our service needs. We own three Hondas, so we believe in the brand and we are pleased Brandi is always helpful and does a wonderful job taking care of our service needs. We own three Hondas, so we believe in the brand and we are pleased with the reliability of the products. More
by rsuggs
Employees Worked With
Brandi Evilsizer
September 04, 2018
Valuable experience Personable friendly staff who provided valuable information about the service and maintenance needed without pressuring. I will choose Bryan Honda fo Personable friendly staff who provided valuable information about the service and maintenance needed without pressuring. I will choose Bryan Honda for regular maintenance. Additionally. The staff also informed me of coupons and discounts available. More
by jsmcmillan
Employees Worked With
Veronica Davis
