
Bryan Honda
Fayetteville, NC
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2,770 Reviews of Bryan Honda
Bryan Honda is Too Good! Bryan Honda is such a great place that I think too many people are going there nowadays. I saw that they've added more service advisors but I still ha Bryan Honda is such a great place that I think too many people are going there nowadays. I saw that they've added more service advisors but I still had to wait more than 5 minutes on the phone to speak with one. All I needed was a new battery for my 2012 CR-V and I still waited 2 1/2 hours for it to be installed. A man seated next to me in the waiting area said he'd been there 2 1/2 hours waiting for an oil change to be done on his vehicle. More
I do not recommend Bryan Honda! My car service experience was beyond disappointing. They made a mistake and did not want to admit fault to it. No compromise was made. The technician My car service experience was beyond disappointing. They made a mistake and did not want to admit fault to it. No compromise was made. The technician Tony Fisher was beyond rude. He has no customer service skills at all. It is beyond shameful they have someone like that representing them. I was going to purchase 2 more cars from them this coming up December because the sales representatives are beyond nice, service advisor Anthony Pinero was really welcoming and extremely professional. But the service itself was so disappointing that it is a mistake I will not do again. More
Taking time showing you care. When I came to Bryan Honda I came really needing a good used suv to fit my budget. Shawn NEVER stopped smiling . He was knowledgeable about the vehic When I came to Bryan Honda I came really needing a good used suv to fit my budget. Shawn NEVER stopped smiling . He was knowledgeable about the vehicle as well as people. I left the dealership and went to others. I even found the same car a yr newer less miles and retured to shawn. Thus may not have been my best decision. Time will tell . I bought my car because of how Shawn conducted his self with me. His professionalism, knowledge, kindness and most of all his love of Jesus Christ. You wouldn't even finance me when another would. So thank you Shawn More
Oil Change My experience was great!!!! The customer service was EXCELLENT!!!!!! My car was done in less than an hour and Darren was nice, very professional and a My experience was great!!!! The customer service was EXCELLENT!!!!!! My car was done in less than an hour and Darren was nice, very professional and answered any questions I had! Thank you!!!! More
New Car Purchase I walked into the dealership on 7/4/19 with intentions of just looking at a car. I was unsure if I was going to purchase a car when I first arrived bu I walked into the dealership on 7/4/19 with intentions of just looking at a car. I was unsure if I was going to purchase a car when I first arrived but Lucious Garner, Sr. made sure I left with the vehicle I wanted at the price I wanted. He was very informative and knowledgeable and assisted me in transferring my belongings from my old car to the new one in the service department area. It had begun to storm and rain heavily and he still made sure I remained dry. Shareese with the Finance Department was phenomenal as well. She knows what she is doing and doesn’t hassle you to add anything extra you may not want. Mr. Acosta was thorough with his presentation of accessories and didn’t push me to buy anything I didn’t want added at that time and I loved the pen and my Honda ring to put on my keychain. This was the best experience I’ve ever had at a car dealership and I would definitely return and refer a friend and/or family member. More
All PRO Karen is the best finance manager in the business I recommend her. She is always friendly, fair and makes the finance experience very easy. I was only Karen is the best finance manager in the business I recommend her. She is always friendly, fair and makes the finance experience very easy. I was only in her office a few minutes and the paperwork was done. More
Very professional The staff were very kind, professional, and timely with everything. The repair wait time was not that long as well. Business in the future certain. The staff were very kind, professional, and timely with everything. The repair wait time was not that long as well. Business in the future certain. More
Outstanding! It was made so easy! Everyone was very friendly and eager to help make my experience the best. I loved my salesperson, he answered all my questions, h It was made so easy! Everyone was very friendly and eager to help make my experience the best. I loved my salesperson, he answered all my questions, has a great personality and a.good sense of humor! Thank you. More
Serviced older crv Anthony was very helpful and professional. Diagnosed and took care of issue. Shuttle driver was friendly. Entire experience was a painless as c Anthony was very helpful and professional. Diagnosed and took care of issue. Shuttle driver was friendly. Entire experience was a painless as can be with older car and big repair More
Car service The service was really good. Made sure i knew the wait time and sign didn't go over. Also was very good at answering all my questions. The service was really good. Made sure i knew the wait time and sign didn't go over. Also was very good at answering all my questions. More