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Bryan College Station Toyota - Service Center

Bryan, TX

4.8
223 Reviews

223 Reviews of Bryan College Station Toyota - Service Center

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October 15, 2024

Toyota has fast service, friendly employees and prompt when arriving. I appreciate all the employees at the dealership due to being friendly and helpful when you first arrive. More

by L_KUDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Bryan College Station Toyota responded

We’re so glad to hear that our fast service and friendly staff made your visit a positive one! Knowing that you felt welcomed and appreciated as soon as you arrived means a lot to us. Our team takes pride in making each experience special, and it’s wonderful to see that reflected in your feedback. We can’t wait to welcome you back!

October 14, 2024

Great experience with the service advisor, shuttle driver. Appreciated the cold bottled water placed in my vehicle upon pick up. More

by umpquanutsx2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Karli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Bryan College Station Toyota responded

We’re delighted to hear that you had a great experience with our service advisor and shuttle driver! We're glad you enjoyed the little touch of the cold bottled water waiting for you upon pick-up. It’s our pleasure to make your visit as comfortable as possible. We look forward to serving you again!

October 14, 2024

Got 4Runner in for first oil change and routine maintenance scheduled quick and easy. While I had to wait a few minutes for a service advisor (even with an appointment), Tanner handled everything w More

by JDKITCHENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Bryan College Station Toyota responded

Thank you for sharing your experience with us! We're glad to hear that your 4Runner's first oil change and routine maintenance went smoothly and that Tanner's efficiency and attention to detail stood out during your visit. We appreciate your patience with the brief wait and are thrilled to know you recommend our service. Looking forward to helping you keep your vehicle running at its best!

October 13, 2024

Prompt service and had a great advisor. I was in and out in 45 min More

by alexsaya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rylee Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Bryan College Station Toyota responded

We're delighted to hear that you had a great experience with us and that our prompt service and advisor made your visit quick and efficient. Your satisfaction is our priority, and we look forward to assisting you again in the future!

October 13, 2024

Tanner is very professional and a pleasure to do business with. I will continue to work with him in the future. More

by VCINDI7869
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Bryan College Station Toyota responded

It's fantastic to hear that Tanner provided you with such a positive experience! We’re glad to know he made your visit enjoyable and professional, and we look forward to continuing to assist you in the future. Thank you for sharing your feedback!

October 12, 2024

I’ve been in the Auto industry for 35 years (retired) and the speed, efficiency and customer service at BCS Toyota is something I have never seen before. Great job, I’ll be back! And special thanks too Bobby More

by mikine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Bryan College Station Toyota responded

Coming from someone with 35 years in the auto industry, your praise means a lot to us! We're thrilled to hear that our speed, efficiency, and customer service stood out, and we're delighted Bobby Hall made your visit seamless. We’re committed to maintaining that level of service, and we look forward to welcoming you back in the future. Thank you for sharing your experience!

October 12, 2024

Very pleased with Carey will return for service would recommend Carey to my friend and family More

by fetsko68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carey Hausenfluck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Bryan College Station Toyota responded

It's wonderful to hear that Carey made such a positive impression on you! Knowing that you would recommend Carey to your friends and family is the highest compliment we could receive. We're grateful for your feedback and look forward to welcoming you back for your next service visit.

October 11, 2024

Bobby is amazing and always helpful! He always makes us feel welcome and takes care of our needs. More

by S.STONE73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Bryan College Station Toyota responded

Thank you for the 5-star review and sharing your experience with us! We are thrilled beyond belief to hear Bobby always makes you feel welcomed and takes care of all of your needs. His dedication to our customers truly makes a difference, and we’ll make sure to share your kind words with him. If you ever need anything in the future, you know we are just one call away. We hope to see you again soon!

October 11, 2024

Fast, clear and efficient service. Staff are attentive to the clients need. Communicates well of what has been done. More

by mikelkol72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Bryan College Station Toyota responded

Your feedback is greatly appreciated! It’s wonderful to hear that you experienced fast, clear, and efficient service. Our team strives to be attentive to our clients' needs and to communicate effectively about the work being done. Thank you for taking the time to share your experience, and we look forward to serving you again!

October 11, 2024

Bobby Hall has been my service advisor for 3 Tundra's and I rely on his professionalism and knowledge in handling my service requirements. More

by FAIN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Bryan College Station Toyota responded

Having Bobby as your service advisor for three Tundras speaks volumes about the trust and relationship you've built! It’s great to know that his professionalism and expertise have made such a positive impact on your service experience. We truly value your loyalty and appreciate your kind words about Bobby. Thank you for choosing BCS Toyota for your service needs!

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