Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Bryan College Station Toyota - Service Center

Bryan, TX

4.8
90 Reviews
Call Service Center (979) 776-0404

90 Reviews of Bryan College Station Toyota - Service Center

Sort by
September 19, 2024

Customer since 2004, never disappointed, everyone knows their job and does it well. A real example for the industry. More

by agjurist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Birdwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2024 -

Bryan College Station Toyota responded

Thank you for your incredible loyalty since 2004! We’re thrilled to hear that you’ve never been disappointed and that our team consistently delivers high-quality service. Your kind words highlight the dedication and expertise of our staff, and we truly appreciate your recognition. It’s customers like you that motivate us to continue setting a high standard in the industry. We look forward to serving you for many more years to come!

September 19, 2024

Excellent service experience. ..as always! Tony and the crew are always helpful. I would recommend BCS Toyota to anyone! More

by rhill16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2024 -

Bryan College Station Toyota responded

Thank you for your fantastic feedback! We’re thrilled to hear that you consistently have excellent service experiences with Tony and the crew. Their helpfulness is a testament to our commitment to customer satisfaction. Your recommendation means a lot to us, and we truly appreciate your support. We look forward to seeing you again for your next visit!

September 19, 2024

I had a couple of issues after buying my vehicle and they took care of everything right away. More

by MELODYD65
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Holifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2024 -

Bryan College Station Toyota responded

We’re glad to hear that we were able to address your issues promptly after your vehicle purchase! Providing excellent customer service and ensuring your satisfaction is our top priority. Thank you for sharing your experience, and we’re here to help with anything you need in the future!

September 19, 2024

Very professional…smooth operation. Easy to set up appointment and plenty of availability. Good job More

by randyf79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Karli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2024 -

Bryan College Station Toyota responded

We appreciate your feedback! It’s wonderful to hear that you found our operation professional and smooth. We’re glad that setting up your appointment was easy and that you had plenty of availability. Your satisfaction means a lot to us, and we look forward to providing you with excellent service in the future!

September 19, 2024

Loved Dylan. He was fantastic in every way! He called and made sure that he was on his way. Very convenient for me since I work a ton. More

by Shania Newton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Broesche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan.
Report | Print
Sep 24, 2024 -

Bryan College Station Toyota responded

Thank you for choosing our mobile service! We’re delighted to hear that you loved Dylan and found him fantastic in every way. It’s great that he kept you informed about his arrival and that our mobile service provided the convenience you needed, especially with your busy schedule. We truly appreciate your feedback and look forward to serving you again in the future!

September 18, 2024

BCS Toyota took care of my daughter's car. The service department was fantastic. Heather, in the service department, communicated with us every step of the way as we were in Houston while my d More

by ROSEGMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather
Report | Print
Sep 24, 2024 -

Bryan College Station Toyota responded

Thank you for sharing such a thoughtful and detailed review! We’re so pleased to hear that our service department, particularly Heather, provided exceptional care for your daughter’s car. Clear communication is essential, especially when you’re not in the area, and it’s wonderful to know that Heather kept you informed every step of the way. We’re glad that your daughter was able to pick up her car without any issues. The fact that you feel a sense of peace knowing we’re here to help if needed in the future is the greatest compliment! Your trust means the world to us. If you or your family need anything in the future, we are just one call away!

September 18, 2024

Heather was helpful and thorough explaining the situation completely with my battery. She provided updates. More

by melissa.hinga.ag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather
Report | Print
Sep 24, 2024 -

Bryan College Station Toyota responded

We’re glad to hear that Heather was helpful and thorough in explaining the situation with your battery! Keeping you updated throughout the process is important to us, and it’s great to know that she met your expectations. Thank you for your feedback, and we look forward to assisting you again in the future!

September 18, 2024

It was long overdue for the oil to be changed. Thank goodness that I brought my car in when I did to get the car revived! It didn't take long and what a relief to have a happy car with fresh oil More

by RLLYTTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2024 -

Bryan College Station Toyota responded

It’s fantastic to hear that you brought your car in for an oil change just in time! It sounds like your vehicle was due for some TLC, and we’re thrilled that the service didn’t take long. There’s nothing quite like the feeling of driving a happy car with fresh oil! We appreciate you sharing your experience and look forward to taking care of your car again in the future!

September 18, 2024

They welcomed me well. The waiting room was well furnished. They also finished the work within short time More

by ahashib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner
Report | Print
Sep 24, 2024 -

Bryan College Station Toyota responded

We’re delighted to hear that you felt welcomed during your visit! It’s great to know that you found our waiting room comfortable and well-furnished. We always strive to complete our work efficiently, so we’re glad that we were able to finish in a short time. Thank you for your feedback, and we look forward to serving you again in the future!

September 18, 2024

Russ went out of his way to help us and to provide us with good service. More

by MSJOHNSON311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ
Report | Print
Sep 24, 2024 -

Bryan College Station Toyota responded

It’s wonderful to hear that Russ went above and beyond to assist you! Providing good service is our top priority, and we’re thrilled that he was able to meet your needs. Your feedback is greatly appreciated, and we look forward to serving you again in the future!

1
...
4
5
6
...
9