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Bryan College Station Toyota - Service Center

Bryan, TX

4.8
496 Reviews

496 Reviews of Bryan College Station Toyota - Service Center

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December 28, 2024

I don’t see why this is mandatory. Service great as usual but this 15 works thing will prevent me from completing future surveys. More

by J_MAMIGONIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Birdwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Bryan College Station Toyota responded

We are elated to hear that you found our service great! Thank you for sharing your feedback! Customer Relations Manager customerservice@purdygroupusa.com

December 28, 2024

Nothing wrong with Heather. I requested only an oil change and air to the spare tire as I just had a tire rotation done. She wrote down the correct information. The technician p More

by zataveski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Heather Beran
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Unknown technicians doing the work
Jan 02, 2025 -

Bryan College Station Toyota responded

We apologize for the inconvenience caused during your visit. Please feel free to contact us so we can discuss your experience further and address any concerns. Customer Relations Manager customerservice@purdygroupusa.com

December 28, 2024

Always a pleasure to take my vehicle there. Very efficient service. People are friendly and helpful. More

by KWHASSON3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Bryan College Station Toyota responded

We greatly appreciate your positive feedback! Thank you for choosing us! Customer Relations Manager customerservice@purdygroupusa.com

December 28, 2024

One two I really don't feel like writing fifteen words about anything right now More

by WLNEWMAN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Holifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Bryan College Station Toyota responded

Thank you for your 5-star review! Customer Relations Manager customerservice@purdygroupusa.com

December 28, 2024

Great courtesy and friendliness from the staff, and quick to get my car out, Ron is the best! More

by CBALOG1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Broesche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Bryan College Station Toyota responded

We're glad to hear about your positive experience with us! Thank you for your feedback! Customer Relations Manager customerservice@purdygroupusa.com

December 27, 2024

I do not wish to comment. Sorry I agreed to survey bc of this requirement. More

by gslayton14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheyenne Black
1.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Birdwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Bryan College Station Toyota responded

We appreciate you taking the time to leave us a review! Thank you! Customer Relations Manager customerservice@purdygroupusa.com

December 26, 2024

Jason is the best for making sure everything take m care of on your vehicle More

by JODYHMPTN4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Birdwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Bryan College Station Toyota responded

We're excited to hear that Jason took great care of your vehicle! Thank you for sharing your positive experience with us! Customer Relations Manager customerservice@purdygroupusa.com

December 22, 2024

Professional, courteous and quick. The waiting room also had nice accommodations. The staff seemed organized. The maintenance check and tire rotation was quickly performed. More

by dolphfanman
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Carey Hausenfluck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Bryan College Station Toyota responded

We genuinely admire your positive feedback! Thank you for sharing your experience with us! Customer Relations Manager customerservice@purdygroupusa.com

December 20, 2024

Great service for my Lexus. Recommend to other Lexus owners in the Bryan / College Station. More

by cyrus.jassawalla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Bryan College Station Toyota responded

We are elated to hear about your great service experience with us! Thank you for recommending us! Customer Relations Manager customerservice@purdygroupusa.com

December 20, 2024

Part of my service package with purchase . Always taken care by Justin. Chair crowded wing room. More

by MAGGIEMDMH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Birdwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Bryan College Station Toyota responded

Thank you for your wonderful feedback! We appreciate your loyalty and are glad Justin always takes care of you during your visits! Customer Relations Manager customerservice@purdygroupusa.com

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