Bryan College Station Toyota
Bryan, TX
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Love Atkinson Toyota We've leased our last 4 cars from Don Lemon at Atkinson Toyota. We have to drive a hour and a half to get there, over dealing with our local dealersh We've leased our last 4 cars from Don Lemon at Atkinson Toyota. We have to drive a hour and a half to get there, over dealing with our local dealership. They've given us the best price without having to haggle and their finance guy is straight forward and honest when you go in to sign. Their switchboard operator girl could use more manners though. I have called and been accidentally hung up on twice recently, and when I let her know she didn't apologize, which I thought was strange. In the end, I'm not going to take a star away because of the young girl they have answering the phones, but that'd be my only petty and minor complaint. Don't let that girl leave a bad first impression, ask for Don Lemon and he'll treat you right. More
The great service that I have received I have experienced service by Brandon Sweeney and Chris Yezak that is second to none. They are very professional, easy to work with, and they believe I have experienced service by Brandon Sweeney and Chris Yezak that is second to none. They are very professional, easy to work with, and they believe in going the extra mile. They are one of the main reasons that I use Atkinson. Brandon and Chris have great work ethics, and they are men of integrity. I have complete trust when they tell me that something needs to be done. I never question the price, because of the confidence that I have in them. I have worked with other people there, but these two gentlemen make coming to the dealership fun and a great experience. Gentlemen, thank you for not only taking care of me, but my mother from Louisiana that drives in for you to service her car! Be Blessed, Jonathan A. Poe (and I approve this add) More
AMAZING Service I came in to have my oil changed today. I have a Toyota, but did not buy it at Atkinson Toyota (wish now I had, but hind-site is always 20/20). Prior I came in to have my oil changed today. I have a Toyota, but did not buy it at Atkinson Toyota (wish now I had, but hind-site is always 20/20). Prior to coming here, I first went to the dealership from where I purchased my car, and was told the charge would be $150 for a regular oil change (with 4 quarts of full synthetic oil). Not only was the price too high; the service staff was rude and unaccomodating, and there was no direction as to where to go (I had to ask twice which garage door to go to). It was frustrating, to say the least. So, I called Atkinson, and was told it would be $60, so I headed there instead. There are NO words descriptive enough to express how wonderful the staff handles their customers at Atkinson Toyota. As soon as you pull into the parking lot, there are clear signs directing you where to go. Not only are there signs, but there are also staff members whose job is to stop and direct you where to drive, where to pull in, etc. ...nothing but clear-cut communication from start to finish. They have a plush waiting room with 3 different types of complimentary coffee, and plenty of comfy chairs and couches to relax on while waiting. In addition, they also had complimentary iPads to use while waiting! I have NEVER been to any car service center with this type of service. Communication, organization, and friendly respect is what you can EXPECT to receive here! I HIGHLY recommend Atkinson Toyota! Thank you all SO much for this easy and relaxing experience. I will, without a doubt, come back again and again! More
Sales Wouldn't honor price. Sales manager was very rude. Took my business to Tegeler Toyota they were upfront and honest. Avoid Atkinson at all cause. Wouldn't honor price. Sales manager was very rude. Took my business to Tegeler Toyota they were upfront and honest. Avoid Atkinson at all cause. More
Nope. So I really struggled with whether or not to even write a review about my experience since even the thought that I might have to ever deal with Atkins So I really struggled with whether or not to even write a review about my experience since even the thought that I might have to ever deal with Atkinson Toyota ever again makes me irritable if that tells you anything. But here I am in hopes that some other first time buyer will do more research on their reviews than I did. If you've never been to Atkinson Toyota, let me set the scene for you. You pull in and are greeted by kind college aged (?) ladies holding ipads who ask you, as best they can over the blaring music of the dealership (btw, really odd choices of music throughout the day if you ask me, that was the first time I've heard N'Sync or 1980's Madonna in years - so distracting but that's the point), if you're there for sales or service. Answer and they'll point you where to go and call whoever it is you're set up with. I went inside to sales. The financing department is behind a keypad locked door of a tiny see thru glass office and you can rent an ipad to use by giving them your driver's license while you wait for whatever it is you're waiting for in the poorly air conditioned building. The cheering during their morning meeting and the cowbells going off over the ever present, ever droning intercom whenever they made a sale is pretty tacky. Go in around 9 ish in the morning during the week and you'll see what I'm talking about. It's really odd. They are really all about sales and seem to have forgotten about genuine customer service. A few things: it was hard to get a word in edgewise when talking with the salesman and/or the manager (I actually said this point blank to the manager and he didn't even pause but rather just kept going on and on and on about how he's got a good reputation, been in the biz for over 16 years and bla bla bla), they drop a lot of prominent political names when they're talking about themselves, the salesman was adamant that we were in College Station and not Bryan (so weird but whatever) apparently the pressure is extremely high if you make the mistake of coming in near the end of the month since they're all trying to make quotas, felt like I wasn't able to leave the tiny cramped finance office where I was told he had already pressed Enter. Ended up with a car that didn't really suit my needs but what can you really do other than trade it in. I learned, later, that I could have just walked out at that point and been done with the whole mess but they reallllly pressure you at the end of the month - think of a tiny cramped glass room with poor a/c, sitting across from an acrimonious finance guy, the nervous sales guy in the background and the agitated sales manager in the doorway (agitated because the sales guy said 2.9% and here they were trying to get you at something like 5%), music still playing, water all gone after waiting for what seems like an eternity for them to put in the paperwork. I'm not a fan of this place. It is high pressure, just subtle. They lock you in before you have a chance to think and keep right on talking even when you tell them to give you a minute or two to think about it, so I don't think customer service is their priority but rather getting inventory out the door is more important than developing long term customer relations. Definitely feels like I should have gone with a more down to earth dealership instead of letting myself get taken in by the 'high end' stuff going on over there. Would I buy a Toyota again? Probably yes but not from this dealer and not for a very long time. More
Worst Experience Ever I am an Aggie, Class of 2011, me and my girl friend Aggie Class of 2015 decided to go car shopping at this sorry excuse of a Car Dealership. Never do I am an Aggie, Class of 2011, me and my girl friend Aggie Class of 2015 decided to go car shopping at this sorry excuse of a Car Dealership. Never do business with Mr. Seth Cook, Aaron Douglas or worse still Mr. Rusty Chandler, General Sales Manager. The people who run this business lack ethics and Professionalism, Aggies Trust me, stay away from this place, We ended up getting the vehicle we wanted without any accident history " Yea they do lie about that" from Houston. Much worth taking that trip to Houston than wasting your time here. Gig Em. More
Excellent Customer Service From start to finish the staff made this car buying experience very pleasant. From the finance department to the service department this was a very go From start to finish the staff made this car buying experience very pleasant. From the finance department to the service department this was a very good experience. I would highly recommend this dealership. More
Prices for both new and used were very high. Impersonal start to the sales process with parking lot attendants taking information and directing you where to park before you even entered the lot. Actual sal start to the sales process with parking lot attendants taking information and directing you where to park before you even entered the lot. Actual salesman was friendly and somewhat helpful although no hints that prices were negotiable. Felt like they were the only Toyota dealer in town and they are focused on volume and not customers. More
On 10/25/13, I had an appointment with Ali. When I arrived, Ali was still engaged with his previous appointment, so his "sales partner", Joshua, greeted my family and I. During the time there, Joshua arrived, Ali was still engaged with his previous appointment, so his "sales partner", Joshua, greeted my family and I. During the time there, Joshua was extremely rude, & unconcerned about any request that I had, didn't listen to anything I said, but conducted the appointment time doing his own thing. We went on a wild goose chase for a car that was already sold. Once discovered that the vehicle was no longer on the lot, he had us wall through the outside if the service area parking lot to the Southside of the dealership, & shows ME a car that wasn't even what I'd requested to see. He didn't listen at all. I drive a Camry SE, with the sports package, and I wanted the same items in my new vehicle. He wasn't knowledgeable about any vehicle he showed me. I showed him a black SE sport that I liked, & we all get in. He is informed that we didn't even need a rest drive, b/c we'd done it already, & just came because we knew exactly what we wanted. He takes off anyway, and does so quickly. Once on the street he drives fast, & even sound the wheels out during a right turn, burning rubber!! My daughterwas in the vehicle during this unwanted/needed "test drive!" My experience at Atkinson Toyota was very displeasing! More
Bought a 4runner a couple of months ago from this dealer. When I was shown the vehicle, the salesman, Don Lemon, was quite adamant that I park the vehicle under their awning after our test drive. I looked th When I was shown the vehicle, the salesman, Don Lemon, was quite adamant that I park the vehicle under their awning after our test drive. I looked the vehicle over then purchased It. A couple of days afterward I noticed hail damage on the roof of the vehicle. I let the salesman know how disappointed that I was in their deceitful sales practice but admitted that I did not see the hail damage until I got home. Of course, I was offered nothing from the salesman because I bought the vehicle "as is." The awning helped serve as a shadow so I could not see the damage while I was at the dealer. Do not waste your time and money at this dealership. I can only imagine what other deceitful practices that they use. More