Bryan College Station Toyota

Bryan college Station Toyota allways takes great care of there customers sales services and value there customers sales services and value More

Easy drop off/ pick up process with no delays. Friendly staff and accommodating my schedule. Friendly staff and accommodating my schedule. More

The 12v battery on my Avalon Hybrid failed. Unfortunately, the dealership did not have a replacement in stock (not a common battery). They were able to find an alternative and install it, but i Unfortunately, the dealership did not have a replacement in stock (not a common battery). They were able to find an alternative and install it, but it took two days. Heather Beran and the parts department were very helpful in getting this done. More

Good service. Less than an hour. Ron B is a good advisor appreciate the friendly service Less than an hour. Ron B is a good advisor appreciate the friendly service More

Carey is great and Toyota BCS always services my car and they do a great job! they do a great job! More

Trevor was great! Very pleasant to work with and was exceptionally professional in our dealings over the phone and in person. I came in from out of town for my purch Very pleasant to work with and was exceptionally professional in our dealings over the phone and in person. I came in from out of town for my purchase and his commitment to me and his communication throughout the process greatly appreciated. More

Trevor drove 5 hours round trip on a Friday night to deliver the vehicle to us in Austin for us to first test drive and complete the purchase at our kitchen table. Amazing service! Very respectful, know deliver the vehicle to us in Austin for us to first test drive and complete the purchase at our kitchen table. Amazing service! Very respectful, knowledgeable and courteous. We had a great experience! More

The dealership is easy to work with. The service dept. always keeps you posted on the progress of your car. Dustin is amazing, he is very professional and has great customer skills. I wa The service dept. always keeps you posted on the progress of your car. Dustin is amazing, he is very professional and has great customer skills. I was in the Food Service Industry for 25 years. I know great customer service when I see it. Dustin is a big asset to this team. More

Salesman/Manager refused to lower the price even though the following issues existed (They also refused to help remedy these issues pre-sale): -Truck was filthy on the inside (full of brown stains all the following issues existed (They also refused to help remedy these issues pre-sale): -Truck was filthy on the inside (full of brown stains all over the seats/ceiling/sun shades. -Bed of truck was full of dents/rust/shoddy paint repair on tailgate -Passenger headlight is malfunctioning (I swapped the bulb but the problem remains) -Salesman initially told me there was two keys, but upon arrival, I found there was only one. Salesman only offered to sell me a replacement post purchase, and claimed he was initially mistaken. -Aftermarket amp was left inside vehicle instead of removing it pre-sale. -Scratched/damaged headlight and Toyota emblem. -Salesman failed to disclose that the previous owner installed aftermarket headrests which are broken/loose/malfunctioning. After having shopped at multiple different dealerships for previous car purchases, I chose to shop at Toyota for a used vehicle as I believed it would be a better experience with better quality vehicles. This proved to be a mistake as the vehicle had multiple issues, most of which could have easily been remedied (or at least identified) during Toyota's "famous" quality control and refurbishing. It would have also been easy for Toyota to lower the price to compensate for said issues but this proved to be "impossible" based on how "low" the sales price was. Unfortunately my primary vehicle is now out of commission so I had no choice but to settle for the truck I purchased. I will not be shopping at a Toyota dealership in the future and I will go back to buying vehicles through private parties. More

Justin got my car in and worked with the technician to get my exposed pillar wires recovered and fixed the same day. I brought the car in December and picked it up in January for an air conditioning syste get my exposed pillar wires recovered and fixed the same day. I brought the car in December and picked it up in January for an air conditioning system problem that they fixed, had to remove the dash. Couldn't tell that the pillars were not completely sealed from looking on the inside. Did not notice until I looked from the front of the car and I noticed the gaps. Service got the problem taking care of fast and I appreciate that. Amazing service. More