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Bryan College Station Toyota

Bryan, TX

Overview
Employees
Reviews
Vehicles
4.7
464 Reviews
Welcome to Bryan College Station Toyota Our dealership is proud to serve the Bryan, College Station, Navasota, Hearne, Brenham, and surrounding communities for over 25 years. Our new Toyota "Image USA" facility is conveniently located on state Hwy 6 (East By-Pass) in Bryan, Texas 77802. You will find our incredible new showroom to be a warm and comfortable environment to conduct business. Whether you're out "just looking" or ready to purchase, our professional sales team believes in doing everything possible to ensure a pleasant experience. We provide a great selection of Toyota Camry, Toyota Corolla, Toyota Tacoma, Toyota Tundra, and Toyota RAV4 vehicles.
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728 Earl Rudder Fwy

Bryan, TX

77802

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Showing 464 reviews

October 10, 2024

There is no Lexus dealer in College Station, so I use Toyota for service. They have been satisfactory More

by RULEGC
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2024 -

Bryan College Station Toyota responded

Thank you for your feedback. We’re glad to hear that your service experience has been satisfactory, but we’d love the opportunity to turn that 3-star review into a 5-star one. If there’s anything specific we can improve to better serve you, please reach out to our Customer Relations Manager at customerservice@purdygroupusa.com. We value your input and hope to enhance your experience in the future!

October 10, 2024

Ron is the best. He is the only reason we bring our fleet trucks to this service center. If/when he retires or leaves, so will we. I’ve attempted to buy multiple vehi More

by ERIC@KERRSURVEYING.NET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Broesche
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2024 -

Bryan College Station Toyota responded

Thank you for sharing your feedback and for highlighting Ron’s exceptional service. We’re truly sorry to hear about your experience with our sales department and that it fell so far short of your expectations. Your experience with the fleet services should never have been this frustrating, and we understand how this has affected your trust in us. Please know that we take this seriously and will work to address the knowledge gap in our team. We’re grateful that Ron’s dedication has kept you with us for service, and we appreciate your loyalty.

October 10, 2024

Dustin and Bryan College Station Toyota always takes great care of our Venza. They keep you informed on your service progress and get the vehicle's service completed as soon as possible. Everyone from More

by DWKASTNER80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Holifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2024 -

Bryan College Station Toyota responded

We’re thrilled to hear that Dustin and the Bryan College Station Toyota team have consistently provided great care for your Venza! Keeping you informed and delivering efficient service is always our goal, and it's wonderful to know that the entire team has been courteous and helpful throughout the process. Thank you for sharing your experience—we look forward to continuing to take care of your vehicle!

October 10, 2024

I don't trust these people. They are calling for unnecessary maintenance. They need to explain clearly what they are doing. They do an oil change every 5000 miles for a new Rav4 More

by mtvrao
Recommend Dealer
No
Employees Worked With
Tanner Gregory
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2024 -

Bryan College Station Toyota responded

We genuinely apologize for the miscommunication you’ve experienced with our maintenance recommendations. Your trust is important to us, and it’s concerning to hear that you feel unclear about the services we provide. It’s our goal to ensure our customers feel confident in our care for their vehicles, and I’m sorry that we fell short in your case. We kindly ask that you please reach out to our Customer Relations Manager at customerservice@purdygroupusa.com. They are dedicated to addressing concerns like yours and will work to ensure you feel confident moving forward. Thank you for sharing your thoughts with us, and we hope to have the opportunity to resolve this together.

October 10, 2024

Everyone was great---from the crew checking me in, to the window washers, to Tony! All nice and courteous. More

by ROBALSPAUGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2024 -

Bryan College Station Toyota responded

Hearing that everyone on our team—from check-in to the window washers—made a positive impression on you truly warms our hearts! We’re thrilled that Tony and the entire crew provided you with such courteous service. Thank you for sharing your experience, and we can’t wait to welcome you back for your next visit!

October 10, 2024

Very good service and nice service and in a timely fashion. Great all over. Will definitely recommend More

by LMIKELA24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Obilo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nikki Bordallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Hartis
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moises Alvarenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Yeomans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Burkhalter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daricia Henson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paige Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2024 -

Bryan College Station Toyota responded

We’re so glad to hear that you had a very good experience with our service team! Providing timely and friendly service is what we strive for, and it’s wonderful to know that we met your expectations. Thank you for your kind words and for recommending us! We look forward to serving you again in the future!

October 10, 2024

Quick and easy to schedule and get appointment. Was on time and vehicle was ready early More

by Paolino.buck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2024 -

Bryan College Station Toyota responded

It’s fantastic to hear that your scheduling experience was quick and easy! We’re glad to know that your vehicle was not only ready on time but also finished early. Our team works hard to provide efficient service, and your feedback confirms that we’re on the right track. Thank you for sharing your experience, and we look forward to seeing you again soon!

October 10, 2024

Ron, service manager, always treats me well. My car was in for routing service and I was informed that service might take as long as one and a half hours as they were running a little behind. T More

by TAMUAVIATOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Broesche
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2024 -

Bryan College Station Toyota responded

It’s wonderful to hear that you had such a positive experience with our service department! We always aim to keep our customers informed, and we are thrilled that we finished your routine service quicker than you expected. Thank you for sharing your positive experience! We appreciate your trust in us and look forward to serving you again soon!

October 10, 2024

There are amazing, provided great services, professional, enthusiastic, fast service , polite , fast booking the appointments, More

by MVM979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Birdwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2024 -

Bryan College Station Toyota responded

Your kind words mean so much to us! We’re delighted that you found our team amazing and that we provided you with professional and enthusiastic service. Speed and efficiency are priorities for us, and it’s wonderful to know you had such a positive experience with booking appointments and the services we provided. Thank you for taking the time to share your feedback! We look forward to seeing you again soon!

October 09, 2024

Justin has always been very helpful to wesley Toyota is lucky to have him good service More

by jpsallyred5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Birdwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2024 -

Bryan College Station Toyota responded

It's wonderful to hear that Justin has consistently been helpful to Wesley! We’re proud to have team members like him who truly make a difference in our customers' experiences. Thank you for recognizing his efforts and for your kind words about our service. We're lucky to have both Justin and valued customers like you!

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