Brubaker Chrysler Jeep
Lancaster, PA
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603 Reviews of Brubaker Chrysler Jeep
Overall buying experience Salesman had answers for all my questions and if he did not know he found out. Not pushy, was overall a good experience and would recommend Salesman had answers for all my questions and if he did not know he found out. Not pushy, was overall a good experience and would recommend More
Didn't fix the problem I guess they did the best they could. I will be returning to work on the problem again. 1st time 3 hours. Revisiting again on Tuesday. I guess they did the best they could. I will be returning to work on the problem again. 1st time 3 hours. Revisiting again on Tuesday. More
Purchase of new vehicle Staff worked with us and was very helpful. We have been to Brubaker before and they are always willing to work with us to get the best deal possible. Staff worked with us and was very helpful. We have been to Brubaker before and they are always willing to work with us to get the best deal possible. More
These people understand good customer service! I'm not typically one to leave reviews, but I just must say how consistently impressed I've been with Brubaker Motors. Over the past couple years I'v I'm not typically one to leave reviews, but I just must say how consistently impressed I've been with Brubaker Motors. Over the past couple years I've dealt with several service dept members and I've only had wonderful experiences. Genuinely helpful, considerate and appreciative of my business. Another interesting observation is how well employees seem to care for each other and how happy they seem to be working, there. From the technicians, to front end staff, everyone seems to be operating from the same playbook. Really impressive. More
sensor was bad with less than 17000 miles on the car. When I called they said I would have to wait until the 17th for an appointment but ig I wanted to bring it in Jim Garver, if he had time, would look a When I called they said I would have to wait until the 17th for an appointment but ig I wanted to bring it in Jim Garver, if he had time, would look at it and they would fix it, which the did. It would just quit running in traffic which could have caused a serious accident, so I was relieved Brubakers had the time to fix it. Thank you again... More
Worst service department I've ever been to Two and a half hours for an oil change and tire rotation. $103. Did not set tire pressure correctly. Did not preform and courtesy items. Door hinges n Two and a half hours for an oil change and tire rotation. $103. Did not set tire pressure correctly. Did not preform and courtesy items. Door hinges not greased, front end not greased. Left a comment at bottom of receipt low coolant, did not top off coolant or even let me know about it being low, wiper fluid not topped off. Was told they only top it off if they have left over from a paying client. Found a rubber grommet in my hood latch and have no idea where it came from. Just the worst experience at a dealership I've ever had. Will never go to this dealership for anything else. More
Great experience! We bought an Equinox that is in great shape! Its been almost a full month, no problems, and we love it. We felt that the salesman was not pushy, but We bought an Equinox that is in great shape! Its been almost a full month, no problems, and we love it. We felt that the salesman was not pushy, but very informative, and kept the process short and sweet. So convenient! We had a great experience here! More
I’m a repeat customer I had an excellent experience with Brubaker, Geoffrey Mort and Bruce Stout. The entire process was smooth and stress free. Even though I’ve done busin I had an excellent experience with Brubaker, Geoffrey Mort and Bruce Stout. The entire process was smooth and stress free. Even though I’ve done business with Brubaker before I still shopped them. Their offer was clear and away the best deal. Super friendly guys I highly recommend👍 More
Very Good! Jonathan was a great salesman! And the manager, Jeremy was just as nice! I will return there for future sales and recommend them!! Thankx again! Jonathan was a great salesman! And the manager, Jeremy was just as nice! I will return there for future sales and recommend them!! Thankx again! More
The best experience Excellent & professional experience; Melissa was very transparent, knowledgeable and efficient; she explained everything during the transaction. I wo Excellent & professional experience; Melissa was very transparent, knowledgeable and efficient; she explained everything during the transaction. I would highly recommend to anyone to buy a car there. More