Brubaker Chrysler Jeep
Lancaster, PA
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603 Reviews of Brubaker Chrysler Jeep
Professional and simple purchase process. Sales person reached out via text and email, but was not pushy. Answered all of my questions quickly, and to my satisfaction. Purchase and transfer pr Sales person reached out via text and email, but was not pushy. Answered all of my questions quickly, and to my satisfaction. Purchase and transfer process was simple, and went quickly. More
Great customer service Melissa did a great job. We did the deal quickly and gave me a good price. She responded to my texts and calls in a timely fashion which is important Melissa did a great job. We did the deal quickly and gave me a good price. She responded to my texts and calls in a timely fashion which is important to someone as busy as myself. She answered all my questions in great detail and went above and beyond. Overall I had a very pleasant buying experience thanks to her. More
Leasing was easy I have previously leased a Cherokee and my lease was fulfilled, so I went back for a Grand Cherokee. This was also a lease. The process was very easy I have previously leased a Cherokee and my lease was fulfilled, so I went back for a Grand Cherokee. This was also a lease. The process was very easy and not time consuming. Jonathon explained things well, especially all of the set ups of the cell phone, radio, etc. More
Never told a price Very frustrated with the service. Asked if could look at my seat for heat. Was never told it would cost me $130 just to tell me what the problem was. Very frustrated with the service. Asked if could look at my seat for heat. Was never told it would cost me $130 just to tell me what the problem was. I should have been told before hand it would cost just as much to find the problem than fix it More
Excellent customer service! After going to 3 other mechanics for same problem and being disappointed I walked into the service dept and was immediately put at ease. They were kno After going to 3 other mechanics for same problem and being disappointed I walked into the service dept and was immediately put at ease. They were knowledgeable, attentive and understanding. Ive been dealing with an issue for months and they figured out what was wrong and had a solution in 90 minutes. This included 3 test drives. I will bring all of my vehicles here from now on. More
2017 Jeep Renegade Bruce and Christian was very helpful with all of our questions about the features on the new Jeep also with the paperwork I would definitely recommend Bruce and Christian was very helpful with all of our questions about the features on the new Jeep also with the paperwork I would definitely recommend More
Great Service going on 9 years now. Thank You to the Mechanics. I have never had any issues when my Jeep, Truck, Avenger and Journey were returned to me. Mechanical and oil change Thank You to the Mechanics. I have never had any issues when my Jeep, Truck, Avenger and Journey were returned to me. Mechanical and oil changes over the years. Great Job Every Time!! More
Great service! Very kind people fair and honest which is unusual when it comes to car dealers. Hi marks for Jonathan And Bruce Go see those guys. -Brian. Very kind people fair and honest which is unusual when it comes to car dealers. Hi marks for Jonathan And Bruce Go see those guys. -Brian. More
Fast & easy! Fastest and easiest car buying experience I’ve had! Jonathan was polite and professional. Everything was prepared in advance when I took delivery of t Fastest and easiest car buying experience I’ve had! Jonathan was polite and professional. Everything was prepared in advance when I took delivery of the car. Would definitely purchase from Brubaker again! More
Had an oil change done on jeep. The service was good, they were quick for an oil change. Its the best place to take your jeep, because they know what their doing. The service was good, they were quick for an oil change. Its the best place to take your jeep, because they know what their doing. More