Brubaker Chrysler Jeep
Lancaster, PA
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603 Reviews of Brubaker Chrysler Jeep
Great service Oil change, tire rotation and 16 point inspection completed in a timely manner and service staff very courteous. Much appreciated when you have a busy Oil change, tire rotation and 16 point inspection completed in a timely manner and service staff very courteous. Much appreciated when you have a busy schedule. Love the quick oil change option. More
Great Service! Customers are treated well and are given a thorough explanation of the services provided. I would recommend this location to others because of the gre Customers are treated well and are given a thorough explanation of the services provided. I would recommend this location to others because of the great service. More
Great new car experience. We saw the ad in the newspaper for Brubakers. It featured a 2019 Jeep Compass for lease. We decided to go and take as look. We were met promptly by We saw the ad in the newspaper for Brubakers. It featured a 2019 Jeep Compass for lease. We decided to go and take as look. We were met promptly by Geoffrey and he showed us a 2019 Jeep Compass in the showroom. It was the one we were looking for. When we went to pick it up, Geoffery showed us all the features and how they worked and even drove us to the service department. He was a great salesman and explained everything to us in a manner we understood. We will definitely go back to Brubakers. More
I got screwed I went in for an alternator replacement. Frank was really nice and he had more customer skills than anyone else in the dealership. I didn't get a quot I went in for an alternator replacement. Frank was really nice and he had more customer skills than anyone else in the dealership. I didn't get a quote before the work got done, I was charged for 2.5 hours of work, and the cost of the work completely wiped out my banking account. They didn't care and they didn't understand how much I needed that money. I used to go to other dealerships and they would normally recommend other ways to solve the problem. I wasn't going to pay $130 just for a diagnosis that I got at Advance Auto Parts for free.. I was a first time and last time customer. No one even cared about that. More
Car buying made easy Purchased my second vehicle from brubaker motors most easiest car purchase by far. would recomend brubaker motors to all of my friends and family fo Purchased my second vehicle from brubaker motors most easiest car purchase by far. would recomend brubaker motors to all of my friends and family for there buying and servicing needs. More
Warranty coverage The customer service employee quickly reacted to ordering the part to be replaced, date to be serviced, and completed the service within the estimated The customer service employee quickly reacted to ordering the part to be replaced, date to be serviced, and completed the service within the estimated time of service. More
Purchase Jeep Compass My salesman Christian was excellent! He made the whole experience of purchasing a 2018 Jeep Compass very pleasant. Everything my wife and I asked of h My salesman Christian was excellent! He made the whole experience of purchasing a 2018 Jeep Compass very pleasant. Everything my wife and I asked of him he delivered. Great experience. More
Fast and great customer service as a new Jeep owner I wanted to go somewhere I could trust .. I went to another place for service and wasn’t happy. Now glad I came to brubaker the oi as a new Jeep owner I wanted to go somewhere I could trust .. I went to another place for service and wasn’t happy. Now glad I came to brubaker the oil change service was fast and the guys were friendly too ! I’ll be back again ! I wish I remembered the guys name More
Great/Honest Service People We always receive great and honest service at Brubakers. They are quick to service the vehicle and never charge for unneeded repairs. We have never le We always receive great and honest service at Brubakers. They are quick to service the vehicle and never charge for unneeded repairs. We have never left the dealership feeling disappointed with service received. More
Good service and friendly and knowledgable crew. I was there for state inspection, oil change, and electronic sensing issue. As always, my car was taken into the shop soon after I arrived and the oi I was there for state inspection, oil change, and electronic sensing issue. As always, my car was taken into the shop soon after I arrived and the oil change and inspections were completed rather quickly. The sensing issue took a bit longer but eventually the issue was identified and corrected. Frank always came out to the waiting area to discuss the issues and costs prior to moving ahead without my approval. More