Brookdale Buick GMC
Brooklyn Center, MN
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22 Reviews of Brookdale Buick GMC
I had a very pleasant purchasing experience. My salesperson Nick Bergly knew what I was looking for and found me the right vehicle. I got more for my trade-in than I expected and the financing por salesperson Nick Bergly knew what I was looking for and found me the right vehicle. I got more for my trade-in than I expected and the financing portion of the deal was quite painless. Overall, a very good experience! More
Treaated me like family. Everyone from the sales manager to the sales person treated me well. I would recommend this dealer ship to anyone needing a new vehicle. You cannot go Everyone from the sales manager to the sales person treated me well. I would recommend this dealer ship to anyone needing a new vehicle. You cannot go wrong with a sales person. I dealt with Jakob, who allowed me to drive the vehicle home to show my wife. After she said okay, the deal was done. More
Friendly and helpful These individuals are friendly and go above and beyond to make sure their customers are happy. Thomas was helpful as always when dropping the car off These individuals are friendly and go above and beyond to make sure their customers are happy. Thomas was helpful as always when dropping the car off for oil change, new tires and brake pads just in time for winter. They were able to get me a rental for the day as my 2 year old had lost patience after 1 hour at the dealership. Everything went smoothly! Thank you Luther!! I will never go to another dealership as long as I'm in Minnesota:) More
Always great service The service consultant Casey is the reason I drive an hour to have my vehicle serviced at Brookdale Chev. He always goes out of his way to make sure e The service consultant Casey is the reason I drive an hour to have my vehicle serviced at Brookdale Chev. He always goes out of his way to make sure everything is done right, on time and correctly the first time around. His advise based on my vehicle needs are always correct and spot on. I trust him with my vehicle needs to get the best performance out of my vehicle. I'll continue having my service with your dealership as long as Casey is with your dealership although I'm treated well by everyone including Dave who I purchased my last vehicle from. More
Best Service ever! The best service I have ever received from any dealership. Scott Larsen went out of his way to make sure my car was personally delivered. I couldn't p The best service I have ever received from any dealership. Scott Larsen went out of his way to make sure my car was personally delivered. I couldn't possibly ask for a better experience. More
Great dealership! Every visit I have at Luther Brookdale GMC, including this one, has been a positive and pleasant experience. Everyone from the service writer Joe, to Every visit I have at Luther Brookdale GMC, including this one, has been a positive and pleasant experience. Everyone from the service writer Joe, to the operations manager Crystal, are very helpful and friendly, which is a big part of why I continue to return to Luther for my vehicle purchases and services. Big Thanks to everyone there! More
Awesome Service! Everyone on the Luther Brookdale team was extremely helpful. They went out of their way to make myself and my family comfortable through the entire c Everyone on the Luther Brookdale team was extremely helpful. They went out of their way to make myself and my family comfortable through the entire car purchase experience! More
Slow to get looked at, but listened and nailed the issue. It was a rough start for me, but turned out well. I've been having issues with my car for three months. I brought it to different mechanics and anot It was a rough start for me, but turned out well. I've been having issues with my car for three months. I brought it to different mechanics and another dealership with the same issue and it wasn't fixed. I brought it to Brookdale Buick, they LISTENED to what I said the issue was, found the issue, then fixed it! The security light hasn't turned on once since I picked it up and runs so smoothly once again. It just took a while before someone looked at it, was given incorrect information on it, then the base of my steering wheel is now cracked and no one said anything about it. Picked up when I requested by a friendly man and the woman who helped me 'check out' was helpful and friendly. More
A great buying experience for me We were $1500 apart on making the deal based on what I needed out of my trade towards the 2017 Canyon Denali Diesel. The head sales manager said We were $1500 apart on making the deal based on what I needed out of my trade towards the 2017 Canyon Denali Diesel. The head sales manager said if I was willing to wait 10 days, and if they could sell one more cargo van by then, then he could make this deal happen. I left the dealership that day with this understanding and was fine with that. 7 days later they called to tell me they had sold the van, and that the deal could proceed if I was still interested. I said YES and we made the deal final. Not sure I fully understood why it had to work that way- but it did and they came through and followed up on their end as they agreed. I appreciate that they are people of their word. More
No one else services my vehicle! I always appreciate the support of my service tech, Tyler Schuster. Over much of the time I've owned my Buick, Tyler has recommended timely maintenanc I always appreciate the support of my service tech, Tyler Schuster. Over much of the time I've owned my Buick, Tyler has recommended timely maintenance, and has been very flexible to work with. I suppose that's why my Buick Lucerne has lasted so long! More