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Bristol Toyota

Swansea, MA

4.9
1,086 Reviews
Bristol Toyota is not just bigger...it's BETTER! Our family of great employees has helped Bristol Toyota grow and expand for the last 36 years by providing world-class customer service. Bristol Toyota is the only Toyota dealership in New England that has won Toyota's President's Award for more than 35 consecutive years. Please visit our new, state of the art Toyota dealership campus in Swansea, MA., at 2283 Grand Army Highway, Route 6, just off Exit 5 I-195.
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2283 Grand Army Highway

Swansea, MA

02777

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Showing 1,086 reviews

July 18, 2011

This was by far our easiest car purchase to date - it took about two hours from when we first walked in to when we finalized paperwork. Jes was knowledgeable, courteous and efficient - there were no game More

by dkn1976
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jes Brownell
July 11, 2011

The customer service here is outstanding! The customer service at Bristol Toyota Scion is superior to the customer service at the nine other dealerships I contacted or visited. The salespeople are mature More

by Anne2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara, Steve A., Bruce, and Brian, Steven Axtell
July 08, 2011

Bristol Toyota had an excellent price on the 2008 used Highlander on AutoTrader.com. I contacted them and received a prompt response. I went down to the dealership and worked with Paula who was excellen More

by chsedrumz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Paula Fragta
June 28, 2011

Paula is great to deal with and makes the "New Car" process very easy. My overall experience with this dealership and Paula has been excellent. More

by avaliann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Paula Fragata
June 24, 2011

It is an enormous convenience to me to have service hours available after 5:00 pm. I can have my oil changed after work on my way home from Providence and not have to give up precious time on Saturday. I hop More

by shasha855
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jesse
May 18, 2011

The internet salesperson (Barbara) was a very big reason I found this car and later bought it. I felt that the whole dealership did a great job helping me a buy and expensive used (demo) car that was in an More

by gorehamj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Azevedo, Jack Souza
April 07, 2011

I went to the dealership a few times before i bought a new car to work with the best sales person by the name of Paula she has helped me out so much. I have had 46 cars before these is my 47th car and i More

by jmc1370
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Paula F.
March 15, 2011

Me gusto la atencion que me dieron el personal de bristol toyota, pero lo mas importante fue como me atendio a mi y a mi familia my vendedor Steve Axtell el fue una persona muy fina y atenta durante todo el More

by byron sayes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Steve Axtell, Steven Axtell
March 12, 2011

Paula, you are AWESOME !! This was the BEST time I Paula, you are AWESOME !! This was the BEST time I ever had buying a new car. I think after this experience I made a good friend and got an aweso More

by kfogarty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Paula Fragata
February 27, 2011

Top shelf service, integrity, consistency, responsibility to the customer, willingness to go above and beyond, high level of product knowledge and product availability, internet staff second to none(I would More

by bm78pantheonyale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Azevedo, Buddy Betancourt, Brian, the manager
Mar 10, 2011 -

Bristol Toyota responded

Thank you, B!:) You were not only a pleasure to work for but we count you as a very welcomed new friend! Sincerely, Barbara, Bruce, Brian and Buddy

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