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Bristol Toyota

Swansea, MA

4.8
960 Reviews
Bristol Toyota is not just bigger...it's BETTER! Our family of great employees has helped Bristol Toyota grow and expand for the last 34 years by providing world-class customer service. Bristol Toyota is the only Toyota dealership in New England that has won Toyota's President's Award for more than 33 consecutive years. Please visit our new, state of the art Toyota dealership campus in Swansea, MA., at 2283 Grand Army Highway, Route 6, just off Exit 2 I-195.
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2283 Grand Army Highway

Swansea, MA

02777

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Showing 960 reviews

March 17, 2009

I have dealt with Bristol Toyota for over 20 years. Excellent service keeps me coming back. In my opinion the Service Dept. is always on the front line. It may take a few hours to purchase a car but More

by natellies
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David B. Anderson
March 07, 2009

I have not purchased a new car for about fifteen years. I went to a few dealerships. Then I decided to look online. After looking at several dealerships, I settled on Bristol Toyota. I printed out a cou More

by mjmahoney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian Schwartz, Barbara Avezedo, Dave (in service dept)
March 07, 2009

Our experience with Bristol Toyota has been excellent. We first met Barbara Azevedo throught their website, and we were impressed with her professionalism and expertise. Upon entering the showroom, we kn More

by Patrice914
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara Azevedo
Apr 28, 2009 -

Bristol Toyota responded

Hi Patrice, It was so great to see the two of you yesterday after some time has passed since you bought your Camry! Nice surprise!Thank you for saying hello & chatting a bit! Thank you again for your review and your business. One of the best 'test drives' I have ever taken in my life and I will always remember it! Please always keep in touch and we thank you for using us for service now too. Your business is sincerely appreciated as are you! Don't hesitate to call my cell phone or email if I can ever assist you in any way. All my best! Barb

March 02, 2009

I have dealt with Steve Blakelee for my last two cars and wanted to work with him again. Unfortunately he was out because of a work-related injury but when I contacted him, he agreed to come in and meet me More

by LindaSable
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Blakelee
March 01, 2009

My family has bought several cars from Bristol Toyota over the years. Why? Because of Steve Axtell. Steve is excellent at his job. He is courteous, profesional, and knows his product. Steve's attention t More

by tundraowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Axtell, Steven Axtell
February 28, 2009

Greeted at door. Curtious and professional sales force. Our salesperson was very knowledgeable about the product and the dealership. Mr. Axtell went out of his way to ensure we were delighted with our purc More

by Marc C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Axtell
February 23, 2009

I had a great experience purchasing my car at Bristol Toyota. The Internet Sales Manager was more professional and knowledgeable than any other dealership I have dealt with. She was extremely helpful a More

by Jules15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara Azevedo, Bud Bettencourt
Apr 09, 2009 -

Bristol Toyota responded

Hi Jules, Thank you so much for your review! You are a customer and a person who was so much fun to work with! I am pleased that you found your online experience to be helpful! May you ENJOY your RAV4 for MANY years to come! Email or call anytime-I am always here to help along with the rest of the staff! Thank you again for all of your time with us at Bristol Toyota online and in the dealership! Sincerely, Barbara Azevedo Internet Sales Manager Bristol Toyota Scion 401-253-2100

February 19, 2009

We had visited all the local Toyota dealerships to lease a new Camry (we had a 4 Runner whose lease was expiring). Bristol turned out to be the best, not only in terms of price, but in terms of the quality More

by ruffles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Suzmita
February 18, 2009

I have been a loyal customer of Bristol Toyota since 1995 when I purchased my first Corolla. I had 319,000 miles on my Corolla and it was time to purchase a used/new vehicle. I went to Bristol Toyota to purc More

by jrichard66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
3
February 18, 2009

We bought our first Toyota 5 years ago at Bristol Toyota We bought our first Toyota 5 years ago at Bristol Toyota and it's no surprise that we returned there to buy again!! How lucky for us (and for Bri More

by netta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Axtell
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