Bristol Toyota

This is the third time that my husband and I have purchased vehicles from this dealership and in particular, from Steve Axtell. Last week, I was in a car accident and my 1999 Camry, with only 125,00 purchased vehicles from this dealership and in particular, from Steve Axtell. Last week, I was in a car accident and my 1999 Camry, with only 125,000 on it, was a total loss. I knew I would buy another Toyota and I knew I would buy it from Steve Axtell. I told Steve that I needed a new car and specified exactly what vehicle I wanted and what options I wanted in it. In less then 24 hours, Steve found my car - a 2010 limited edition RAV4, with all the bells and whistles. Not only is Steve professional, considerate and pleasant, but he is an expert on each and every car on the lot. These reasons combined with his easy going personality put me at ease and put to rest any "I'm buying a new car" jitters. Steve went "above and beyond" to make sure that the whole experience was a pleasant one. He has not only contacted me regarding my satisfaction with my new vehicle, but he has also inquired about how I feeling after my accident. We consider Steve a good friend and would not think of buying a car from anyone else. He is an asset to this dealership and to the Toyota company. As I said, this is the third vehicle that we have purchased from this dealership. Honestly, we would not go anywhere else. The folks in the sales department, the service department and everyone in between are always pleasant, knowledgable and accommodating. Go there! Sharon Morrow Wollschlager More

We contacted 3 Toyota dealers in the state in search of a pre-owned RAV4. Bristol Toyota was BY FAR the best. They were knowledgeable, professional, and personable, and did what it took to create another v pre-owned RAV4. Bristol Toyota was BY FAR the best. They were knowledgeable, professional, and personable, and did what it took to create another very satisfied customer. The next time we are in the market for a Toyota, we will be going back to Bristol to see Steve Axtell and Brian Peruggi. Keep up the great work gentlemen. It was a pleasure. More

This was the most pleasant car buying experience I ever had. I made an inquiry online and Barbara got back to me immediately. When I went to the dealership the staff were friendly and relaxed. There was no had. I made an inquiry online and Barbara got back to me immediately. When I went to the dealership the staff were friendly and relaxed. There was no pressure and the price was great. It was a pleasure to deal with Dawn. She could not have been more helpful. I highly recommend it. More

I had purchased a new toyota yaris at the end of 2008, the registration had expired without my knowledge because I moved and had a forward on my address and the DMV does not send registration renewals to the registration had expired without my knowledge because I moved and had a forward on my address and the DMV does not send registration renewals to forward addresses, now I know. The police pulled me over and took my plates for driving an unregistered vehicle...surprise surprise. I needed my car that night to get to work being a Registered Nurse working the night shift in the ICU. I went to the DMV that same day to register my car. After waiting 2 hours we went up to the desk only to be told they could not register my car because the name on my license was different than the name on my registration...duh I got married and that same DMV is the one that changed my license name! Well they wanted me to change my name on the title of the car before I could register. The title? I don't even own the car, toyota does. So we drove from the DMV to Bristol Toyota Scion (35 min drive) to see if we could get some help. Immediately someone was able to help us. They told us that there should not be a problem registering the car and they notorized a form for us and told us with our marraige license there should be no problem. We drove back to the DMV with our paperwork only for them to tell us "sorry we need a title". We called Bruce at Bristol Toyota Scion and he said he would contact the bank that they finance with. He contacted them and called us back within 15 minutes letting us know that it should be all set and the title should be faxed over within 10 minutes and we should be expecting a confirmation call from the bank, and Bruce asked us to let him know how things went. The DMV received the title by fax and we called bruce back, he was happy to hear that everything worked out and Steve Blakely my salesman from when I purchased the car also called us to make sure everything was okay. Basically with the prompt help of Bristol Toyota Scion, I was able to get my car registered and my license plates back from the police station that same day (keep in mind DMV closes at 330pm) and I had my vehicle back so I could get to work. Even the guy at the DMV said "good luck" when he told us we had to contact the bank. Thank you Bristol Toyota Scion, without people like you who knows how long we would have had to wait without a vehicle. More

I found Jack the salesman to be a gentleman- very friendly, knowledgeable, patient, courteous, and perhaps most important--honest. I also found the sales manager to be friendly and helpful. I use th friendly, knowledgeable, patient, courteous, and perhaps most important--honest. I also found the sales manager to be friendly and helpful. I use the shop for maintenance on my other Toyota (Camry '05), and have been very satisfied with their work. My whole experience with Bristol Toyota was excellent, and I highly recommend them for sales and service. I will go back for my next car. More

My wife and I had a fabulous experience with all of the staff at Bristol Toyota. We were interested in purchasing a Prius, but having never driven one we weren't sure if we'd like it. I emailed Barb an staff at Bristol Toyota. We were interested in purchasing a Prius, but having never driven one we weren't sure if we'd like it. I emailed Barb and arranged to test drive an 08 Prius they had on the lot, but was outside of our price range. We arrived and a manager immediately introduced us to a sales associate (Buddy) to test drive the vehicle. He gave us a great lesson on how the vehicle worked and we took it for a spin. We got back to the dealership and he answered questions - never once trying to get us to buy the car since they knew our interest was only to drive one. After a week or so of searching at other dealerships with very different experiences than that of Bristol Toyota, we managed to finance a deal that let us drive the immaculate 08 Prius we test drive that first night home. The vehicle was offered, not negotiated - but offered, at several hundred dollars below Edmunds.com's True Market Value and with a small addition to the sales price has a 7 year/ 100000 mile warranty that covers almost anything. Any problems, we'll take the vehicle back to Bristol Toyota because they're customer service is head and shoulders above every other Toyota dealer within 25 miles. More

After several frustrating days of car shopping, I found my way to Bristol Toyota. Immediately my experience was positive. I first called and spoke with Joe DeMelllo. When I arrived, he was waiting for me my way to Bristol Toyota. Immediately my experience was positive. I first called and spoke with Joe DeMelllo. When I arrived, he was waiting for me and proceeded to give me his full attention. At this point, I was sure I wanted a Prius but was encountering great difficulty finding the exact exterior/interior color that I wanted. Joe assured me he could find it and just a few days later I was driving away in the exact car that I wanted, smiling all the way home. Joe did an awesome job with this sale. I would highly reccomend Bristol toyota to anyone in the Toyota shopping market!! He was completly thorough in educating me about the features of the Prius. charged me a very fair price and made sure that I was completely satisfied with my choice before I left the lot. Thank Joe!! More

FROM THE TIME I INQUIRED ABOUT A VEHICLE TO THE TIME I PURCHASED ONE WAS A VERY PLEASANT EXPERIENCE.IT TOOK ME ABOUT THREE WEEKS AND TEST DRIVING MANY DIFFERENT MODELS TO FIND THE ONE I WAS COMFORTABLE WI PURCHASED ONE WAS A VERY PLEASANT EXPERIENCE.IT TOOK ME ABOUT THREE WEEKS AND TEST DRIVING MANY DIFFERENT MODELS TO FIND THE ONE I WAS COMFORTABLE WITH.DURING THIS TIME I WAS NOT PRESSURED AT ANY TIME AND THE SALESMAN WAS VERY PLEASANT TO DEAL WITH.BRISTOL TOYOTA WILL SEE ME AS A FUTURE CUSTOMER. More

Very helpful, professional. Very knowledgable about the vehicle (Rav 4)that we were interested in purchasing. The entire process was "painless", treated fairly. Sales, service, finance and even the owner vehicle (Rav 4)that we were interested in purchasing. The entire process was "painless", treated fairly. Sales, service, finance and even the owner were outstanding. I would not hesitate in recommending Bristol Toyota Scion. More