Bristol Toyota

On many occasions I have had the pleasure of dealing with Stephanie Dietz in the service department at Bristol Toyota and I just wanted to say that she is the best employee that you have in that department!! Stephanie Dietz in the service department at Bristol Toyota and I just wanted to say that she is the best employee that you have in that department!!! Stephanie is always very professional, courteous, and goes above and beyond to make any situation a positive one. I am a professional in the Human Resources field and it is my job to find stellar employees and she is certainly one of them. Bristol Toyota is very lucky to have her. Great job Steph!!! Thank you, Holly : ) More

First of all, I hate buying cars. I hate the First of all, I hate buying cars. I hate the gamesmanship: I hate being made to feel like a Supplicant, or an addict in need of a fix; I ha First of all, I hate buying cars. I hate the gamesmanship: I hate being made to feel like a Supplicant, or an addict in need of a fix; I hate being made to feel guilty about striking a good bargain; I actually had a manager at a Honda dealership (rated very highly here, by the way) tell me about an internet price offered to me: “I don’t even want this deal. I’m not making anything on it,” At that moment, I decided that he was going to get his wish. He didn’t get that bad deal-or the sale. But I digress-to repeat, I hate the total car-buying experience. After walking out of a local dealership (“come on down”), I began to read reviews about them here, and on several occasions, was impressed by the number of reviewers who, after having been jerked around by this bunch, encouraged the reader to go to Bristol Toyota, assuring that the experience would be entirely different. To quote several reviewers who live in my area (near Attleboro), “It’s worth the trip”. They were right. My first contact with the dealership was with Internet Manager Barbara Azevedo, who responded to my email request for information with direct answers to my questions, and a very good offer on a new Corolla. That was all; just an answer to my email, a good offer and an invitation to follow up with the ball comfortably in my court, as it were. Very nice… I followed up, spoke with her on the telephone, and the relaxed and professional manner of the way she dealt with me drew me to their door. I was met by Sales Manager Brian Peruggi when I walked through the door. I told him what I wanted, showed him my internet offer, and he introduced me to Steve Blakely. This was no ‘hand-off’; Steve and Brian were now my team. In fact, a few times, Steve stayed late or even came in on his day off to be there for me. He was, at all times, professional, friendly and courteous, and I never, ever felt pressured or ‘handled’ in any way. And Brian was always a phone call away, no matter what the time. I was sold; now to sell the car to my wife, a Honda person who was skeptical. It was easy; I simply told her of my experience, and she came with me on my next visit, and understood what I was talking about. She will tell you that she has bought many cars, but never experienced anything like the friendliness and professionalism of Bristol Toyota. I cannot say enough about Brian Peruggi: although he is apparently the “go-to guy” in the dealership, and is constantly in demand, moving about the place like a whirling dervish, he found the time to stay with us throughout the entire process. He got us into our new Corolla with an incredible deal (yes, they honored the internet offer, and so much more); and while doing so, made us feel as though we were the only customers there. Bryan’s was the last hand I shook when I drove off in our new car. But the story continues: My twenty-something son needed new wheels and I brought him to Bristol. You know the rest. He got a great deal on a Corolla, he loves it, and he left Bristol Toyota feeling good about it. I had to have on more taste. I brought in a 2006 Magnum that had high mileage and was showing signs of age. No problem. New Prius. Lower payments. Three cars in one month; two of my own, and one for my son. And if I were looking for a car tomorrow, I would go there. Aside from the quotes (which were excellent) and the deals (which were fantastic) what I am left with is that for the first time in my entire life, I left an automobile dealership feeling good about my purchase and my experience. I feel as though I have made new friends who sell cars. We have another car that will be ready for trade-in in about another year and a half; and we will be going back to Bristol Toyota. My thanks to all of the DealerRater reviewers who told me: “It’s worth the trip,” It is. More

Barabara and Buddy were very friendly and helpful(not at all sleazy like other dealers we visited). They were not pushy and they were very responsive--both in timeliness, positive/good answers and attitude all sleazy like other dealers we visited). They were not pushy and they were very responsive--both in timeliness, positive/good answers and attitude. I highly recommend this dealer and was very happy to find them. Even though this dealer is 1.40 hours from my house, it is worth the trip to Bristol to interact with these folks! We love the Sequoia we bought from them too. I would love to send them more business. More

My experience with Bristol Toyota was great! I was considering a new car purchase because of the great end of year prices, incentives and financing going on. I wasn't convinced it was the right time considering a new car purchase because of the great end of year prices, incentives and financing going on. I wasn't convinced it was the right time for me though. Brian was very friendly and patient in explaining the options in vehicles and the possible payments. Everyone I dealt with was friendly and helpful but not pushy or agressive, which I greatly appreciated. Brian took the time to work with my busy schedule and accommodate my needs. I would have to say it was the easiest and best car buying experience I have had. Thank you very much. More

I had a great buying experience at Bristol Toyota. All the employees I dealt with were extremely friendly, knowledgeable, and helpful. I feel that I got an excellent deal on my new Toyota truck and there the employees I dealt with were extremely friendly, knowledgeable, and helpful. I feel that I got an excellent deal on my new Toyota truck and there was no stress involved in the buying process. I would definitely recommend this dealership to my friends and family. More

Before I called Bristol Toyota I wasn't sure if I was ready to purchase a vehicle yet. I got Steve Axtell on the phone and described what I was looking for and after a few trips back and forth to the lot ready to purchase a vehicle yet. I got Steve Axtell on the phone and described what I was looking for and after a few trips back and forth to the lot Steve confirmed the vehicle to me. This was not the first dealership I had called, but I'm glad it was the last. Steve made everything very smooth and within hours I had a new vehicle. I wanted to be at a certain payment and Steve made that happen. Thank you Steve Axtell and Bristol Toyota for my new 4Runner, It's everything our family wanted and needed. More

Steve Axtell, the salesman who handled my purchase was very patient and thorough in answering my questions and very helpful during the entire process. I have had all service and maintenance performed at very patient and thorough in answering my questions and very helpful during the entire process. I have had all service and maintenance performed at Bristol Toyota and have been completely satisfied with the staff and service performed. More

Went by the dealership on a Sunday and walked around the lot. We noted the vin numbers of a few trucks I was interested in and then went home and looked up the vehicles online. I send an enquiry to the i lot. We noted the vin numbers of a few trucks I was interested in and then went home and looked up the vehicles online. I send an enquiry to the internet sales manager Barbara Azevedo on two vehicles I was interested in test driving. I was pleasantly surprised to get an immediate response from Barbara and went to the dealership Monday evening. I was then handed on to Dawn Wellington who helped with the test drives and helped complete the transaction. Overall my wife and I had a very pleaseant hassle free experience and will definitely be back when it comes time to trade in our Sienna. David Armitage More

BRISTOL TOYOTA!!!!!! We have been purchasing our BRISTOL TOYOTA!!!!!! We have been purchasing our vehicles and getting those vehicles serviced at Bristol Toyota since 1991. All the employees we've BRISTOL TOYOTA!!!!!! We have been purchasing our vehicles and getting those vehicles serviced at Bristol Toyota since 1991. All the employees we've dealt with have been extremely friendly and professional. Both my wife and I have dealt with Steve Blakely in sales and will not be happy if he retires. The other sales staff have been equally as kind and professional. As for the service department I would like to compliment Dave and Stephanie for being fantastic at their jobs and I honestly do look forward to expecting them there when we service out Tacoma and Rav. I know there or other employees that I have not met who deserve commendation so I would like to compliment them here also. Keep up the good work! Sincerely, Andrew Inman More

This was my first car purchasing experience and I cannot recommend Buddy (or his manager Bruce) highly enough. They were extraordinarily helpful as they went above and beyond their call of duty to make sure recommend Buddy (or his manager Bruce) highly enough. They were extraordinarily helpful as they went above and beyond their call of duty to make sure that I was getting the car I wanted at a price I could afford. They even assisted me with finding car insurance. Far from being pushy, Buddy was friendly, approachable, understanding and patient with my concerns. I recommend this dealership without any hesitation to anyone who is looking to buy an excellent car without the headaches. As an aside, I dealt with Fox Toyota prior to coming to Bristol, and they were quite the opposite: pushy (3 calls within an hour on a Saturday morning). Thanks Buddy and Bruce for all your help - I'll sure be back! More