Back

Bristol Toyota

Swansea, MA

4.8
1,008 Reviews
Bristol Toyota is not just bigger...it's BETTER! Our family of great employees has helped Bristol Toyota grow and expand for the last 36 years by providing world-class customer service. Bristol Toyota is the only Toyota dealership in New England that has won Toyota's President's Award for more than 35 consecutive years. Please visit our new, state of the art Toyota dealership campus in Swansea, MA., at 2283 Grand Army Highway, Route 6, just off Exit 5 I-195.
Contact Dealership

2283 Grand Army Highway

Swansea, MA

02777

Directions

By Type

Showing 1,008 reviews

November 07, 2015

good service, and price but some issues I traded in my 2013 tundra and leased a new one from Bristol Toyota. They were great to deal with for the most part . The on problem is that I put a d More

by balto1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Gomes
Nov 07, 2015 -

Bristol Toyota responded

Thank you for bringing this to my attention. I will check to make sure that the $30 over payment is returned to you promptly. In the meantime, please enjoy your new Tundra. We look forward to continuing to serve your automotive needs. Mike Hills GM

October 31, 2015

Excellent service! Just received my new car with the Uber program, im so excited now that im independent. Paula Fragata emailed and texted me before i arrived with every More

by Eladio14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nov 01, 2015 -

Bristol Toyota responded

Eladio, Congratulations on becoming an Uber partner and thank you for your patronage and your feedback. Please stop by and say hello when you return for service at our new location in Swansea, MA. Mike Hills GM

October 20, 2015

Fantastic experience Paula was amazing. She went above and beyond in helping me get the car I wanted. She was efficient and friendly and wonderful. Everyone I interacted w More

by Greenbaum
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 01, 2015 -

Bristol Toyota responded

Thanks so much. We wish you great success with your Uber business. I will be sure to let Paula know about your very nice comments. Mike Hills GM Bristol Toyota

October 17, 2015

Best car buying experience! I worked with Rodrigo and manager Paula. It was by far the best car buying experience I have ever had. He was not pushy like the typical salesman and More

by marissavarao
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rodrigo Santos
Nov 15, 2015 -

Bristol Toyota responded

Thank you for your patronage and your feedback. Enjoy your new ride! Mike Hills GM

October 17, 2015

Very good service I went into Bristol Toyota looking for a used Toyota with a good gas mileage. John D'Andrea took me around in multiple vehicles, he even let me drive More

by Thenmc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John D'Andrea, John Dandrea
Nov 15, 2015 -

Bristol Toyota responded

Thank you again for patronage and your feedback. Enjoy the cMax. It's a great choice. Please let us know if we can ever be of assistance. Regards, Mike Hills General Manager Bristol Toyota

September 30, 2015

😃😃😃😃👍🏻👏🏻 I can honestly say I have been 100% Satisfied with my overall experience at the Bristol Toyota dealership!! As soon as I drove in the lot I was immedi More

by Melissa 2015 Toyota Corolla S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John T Dandrea Jimmy Lane, John Dandrea
Oct 03, 2015 -

Bristol Toyota responded

Thank you for your recent purchase. We appreciate your patronage and your feedback. I will be sure to share your post with both John and Jim. We look forward to seeing you when you return for service. Enjoy your new ride. Regards, Mike Hills General Manager

September 30, 2015

Easy lease I went in knowing what I wanted which helped, but dealing with Steve was so easy. He is not pushy like the stereotypical "car salesman." He helped me More

by Lea925
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Axtell
Oct 03, 2015 -

Bristol Toyota responded

Thank you for your patronage and your feedback. It is gratifying to hear from satisfied customers like yourself. Enjoy your new ride and visit us soon at our new home in Swansea, MA. Mike Hills GM

September 14, 2015

Excellent Service J.R. Rocha was a pleasure to do business with. He was very attentive and made the whole car buying experience so easy. We would not hesitate to purcha More

by Jody
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JR Rocha
Oct 03, 2015 -

Bristol Toyota responded

I am glad to hear of your positive sales experience at Bristol Toyota. That's what we strive for and it's great to hear from satisfied customers like yourself. Mike Hills General Manager

April 30, 2015

Steve Axtell does it again We worked again with Steve Axtell. This is the fourth new car we have purchased from Steve and it was as if we were new customers but old friends. He More

by Lizard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Axtell
April 21, 2015

Steven's the best!! I recently purchased another brand new corolla sport, this is the 3rd vechicle Steve Axtell has sold me. His professionalism and courteous manner mak More

by Jane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Steven Axtell
...
86
...