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Bristol Toyota

Swansea, MA

4.8
1,008 Reviews
Bristol Toyota is not just bigger...it's BETTER! Our family of great employees has helped Bristol Toyota grow and expand for the last 36 years by providing world-class customer service. Bristol Toyota is the only Toyota dealership in New England that has won Toyota's President's Award for more than 35 consecutive years. Please visit our new, state of the art Toyota dealership campus in Swansea, MA., at 2283 Grand Army Highway, Route 6, just off Exit 5 I-195.
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2283 Grand Army Highway

Swansea, MA

02777

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Showing 1,008 reviews

December 10, 2015

Lease a new 2016 Camry from Bristol Toyota I would like to thank Paula for helping me get into a nice vehicle so I can drive for Uber. She was very patient and friendly and help me through all More

by Brandon401
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dec 13, 2015 -

Bristol Toyota responded

Enjoy your new ride. I hope you do well in your new business. Mike Hills GM Bristol Toyota

December 10, 2015

Respectful, helpful, and honest After researching on line and in person, I decided to return to my local East Bay Toyota dealership for my 2015 car. I was guided through my investiga More

by Cargal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JR Rocha
Dec 13, 2015 -

Bristol Toyota responded

I'm glad to hear about your positive experience. Thank you for the feedback. We look forward to continuing to service your vehicle at our new location in Swansea. Please stop by and say hello when you are back for service. Sincerely, Mike Hills General Manager Bristol Toyota

December 10, 2015

Worth the drive!! My wife and I found ourselves in need of another vehicle, and drove from Connecticut to take a look at the one we were interested in. We met with JR, More

by jlawrence79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : JR Rocha
Dec 13, 2015 -

Bristol Toyota responded

Thank you for your patronage and your feedback. We strive to make the purchase and ownership experience a positive one. I'm glad to know that we succeeded in your case. Enjoy your new ride. Thanks again, Mike Hills

December 08, 2015

Best dealership I've experienced I was recommended this place by my brother-in-law and now I don't imagine dealing with any other I bought my first toyota here a 2016 4x4 4cyl sr5 tac More

by Jcabral88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Axtell
Dec 08, 2015 -

Bristol Toyota responded

Thank you for your patronage and please thank you brother-in-law for referring you to Bristol Toyota. Our slogan is "Where friends send their friends...every day!" and we strive to make your entire purchase and ownership experience a positive one. Regards, Mike Hills General Manager Bristol Toyota

December 05, 2015

thank you A special thank you to Sharon Jorde who helped me with my purchase of my 2012 Rav4. She is a wonderful person and is always ready to answer questions More

by tapr59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sharon Jorde, Sharon Jorde
Dec 05, 2015 -

Bristol Toyota responded

Thank you again for your patronage and your feedback. Sharon will be pleased to know that she not only met but exceeded your expectations. We look forward to servicing your RAV4 at our new location in Swansea, MA. Regards, Mike Hills GM

December 04, 2015

AMAZING!!!!! First, I just want to say I wouldn't go to any other dealership and I wouldn't want any other salesman. JR ROCHA is a GREAT salesman, and I consider h More

by Smelo89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JR Rocha, Kerry Parkos, Mike Hills
Dec 05, 2015 -

Bristol Toyota responded

Thank you for your kind comments regarding your experience with Bristol Toyota. We strive to make the buying and ownership experience a positive one, and it looks like we have succeeded with you. Congratulations on your recent purchase. Please don't hesitate to stop by and say hello when you return for service. Sincerely, Mike Hills General Manager Bristol Toyota

November 30, 2015

Easy buy Jes at Bristol Toyota was great to work with. He ordered the car I wanted and it arrived before expected. Easy buying process. Roger is a great guy More

by JonnyV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Roger landry
Nov 30, 2015 -

Bristol Toyota responded

Thanks again for your kind comments. We work hard to make the buying process easy. It is gratifying to hear from satisfied customers like yourself. I will be sure to let both Jes and Roger know about your experience. Sincerely, Mike Hills GM

November 30, 2015

great This was my 3rd vehicle I have purchased from Bristol Toyota. They are close in proximity for where I live which makes it convenient for me when it co More

by mmassa27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Axtell
Nov 30, 2015 -

Bristol Toyota responded

Thank you for your patronage and your loyalty. We truly appreciate your continued business with our company. Please continue to visit us at our new location in Swansea which will be open shortly. Regards, Mike Hills General Manager

November 09, 2015

Wonderful just wonderful. We stopped into Bristol Toyota to price out leases and ended up leaving with an amazing car. The willingness of the staff to help and get us the best More

by pjdauphinais
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nov 09, 2015 -

Bristol Toyota responded

Thank you for posting your comments on DealerRater. It is always gratifying to hear from satisfied customers like yourself. Please visit us soon at our new dealership facility in Swansea, MA for your complimentary 2 years or 25,000 miles ToyotaCare maintenance. Once again, thank you for your patronage and your feedback. Regards, Mike Hills General Manager Bristol Toyota

November 09, 2015

Bristol Toyota team I would like to thank the bristol Toyota team for helping me with my first vehicle lease special thanks to JR Rocha, very satisfied with the new Toyot More

by Highlander2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Gomes, JR Rocha
Nov 09, 2015 -

Bristol Toyota responded

Thanks again for your recent new vehicle lease from Bristol Toyota. I'm glad to hear that your experience here at Bristol Toyota was a positive one. I will be sure to share your review with JR Rocha and everyone involved here at the dealership. Regards, Mike Hills GM

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