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Bristol Toyota

Swansea, MA

4.8
1,008 Reviews
Bristol Toyota is not just bigger...it's BETTER! Our family of great employees has helped Bristol Toyota grow and expand for the last 36 years by providing world-class customer service. Bristol Toyota is the only Toyota dealership in New England that has won Toyota's President's Award for more than 35 consecutive years. Please visit our new, state of the art Toyota dealership campus in Swansea, MA., at 2283 Grand Army Highway, Route 6, just off Exit 5 I-195.
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2283 Grand Army Highway

Swansea, MA

02777

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Showing 1,008 reviews

December 18, 2015

Excellent Dealership I've leased both of my vehicles through Bristol Toyota for the past 5 years. The entire staff always goes the extra mile to give me the best deal and More

by wevans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : JR Rocha
Dec 18, 2015 -

Bristol Toyota responded

Thank you for your continued loyalty. The success of our business is based on taking care of customers and the greatest compliment we can get is to have customers like yourself come back again and again. Sincerely, Mike Hills General Manager

December 17, 2015

Rav 4 from Bristol Toyota A very satisfactory experience purchasing my Rav 4 from J R and Bristol Toyota. I was researching a new Rav 4. But J R showed me a Rav 4 that was just More

by smc819
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JR Rocha
Dec 18, 2015 -

Bristol Toyota responded

Thank you for your patronage and your feedback. I'm glad to hear that JR exceeded your expectations. Please stop by and say hello when you return for service at our new location in Swansea. We should be all moved in during January 2016. Thanks again, Mike Hills GM

December 16, 2015

Royal Treatment I was looking for a Highlander with captains chairs. I inquired on line and received a prompt call from Sharon Jorde letting me know she had what I More

by Kimberly
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Jorde
Dec 18, 2015 -

Bristol Toyota responded

Thank you for sharing your opinions on DealerRater. We really appreciate your comments and your purchase. I'm glad to hear that your purchase experience was a great one. That is what we strive to do. Regards, Mike Hills General Manager Bristol Toyota

December 16, 2015

Straight to the point I went in to this dealership with one car in mind and was helped by JR who was extremely helpful and was able to assist me with my unique situation. I More

by Wadeol1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lotero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JR Rocha
Dec 16, 2015 -

Bristol Toyota responded

Thank you for your patronage and your feedback. I'm glad to hear that JR made your experience a good one. That's what we strive for. Mike Hills GM

December 15, 2015

Great Service! Thanks to Sharon Jorde! Sharon did an excellent job of answering all and any of my questions and answered me promptly during the process of purchasin More

by Loretta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sharon Jorde
Dec 15, 2015 -

Bristol Toyota responded

It's so nice to hear from satisfied customers such as yourself. Enjoy your new ride and thanks for choosing Bristol Toyota. Mike Hills General Manager Bristol Toyota

December 15, 2015

There is a reason!!! After my family has purchased/leased 7 automobiles, I feel I am qualified to say that this is the dealership to buy your next Toyota, Bristol Toyota i More

by freebird110
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JR Rocha
Dec 16, 2015 -

Bristol Toyota responded

Many thanks for your loyalty and repeated purchases. We truly appreciate your continued business. Our slogan is "Where friends send friends...every day" and you and your family are evidence that we are doing our job. Thanks again and enjoy your new car. Mike Hills GM

December 14, 2015

Rodrigo Santos - The Best Rodrigo and the entire staff was the single reason I purchased from Bristol Toyota. I was leaning towards another vehicle, but service and personality More

by Valesio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rodrigo Santos, Mike Hills
Dec 14, 2015 -

Bristol Toyota responded

Thank you for your patronage and your feedback. I'll be sure to share your kind remarks with Rodrigo. I hope you'll continue to service your vehicle with us in our brand new dealership in Swansea, MA. We are moving in January 2016. See you there. Mike Hills GM

December 14, 2015

A professional and seamless car buying experience JR Rocha was our salesman and he was very easy to talk to, answered all our questions and went above and beyond to assure that we had a professional a More

by Denise from Seekonk, Mass.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JR Rocha
Dec 14, 2015 -

Bristol Toyota responded

Thank you. We appreciate the compliments. I will be sure to share your feedback with JR. Thank you for purchasing from Bristol Toyota. Please say hello when you are in for service. Mike Hills General Manager Bristol Toyota

December 13, 2015

Highlander Limited Platnium Best car buying /leasing experience my wife and I have ever had ! Sharon and the sales mangers Riger and Keith were great ! We love the new car ! More

by Pete Martin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sharon Jorde , Sharon Jorde
Dec 13, 2015 -

Bristol Toyota responded

Thank you for your patronage and your feedback. I'm glad to hear that we exceeded your expectations. Mike Hills General Manager Bristol Toyota

December 12, 2015

car for Mom Took my Mom in for a new car, she's always had a Volvo but fell in Love with the Rav??, she's 82, Sharon was such an awesome person and took the time More

by momlava156
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sharon Jorde, Sharon Jorde
Dec 13, 2015 -

Bristol Toyota responded

Thank you for your kind comments regarding Sharon. We will make sure to relay them to Sharon. I hope your Mom enjoys her new RAV4. Mike Hills GM

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