Bristol Toyota

Great, timely, experience. I am pleased to give a excellent rating and review for my experience at Bristol Toyata. I was treated with professionalism and timely courtesy. The kn I am pleased to give a excellent rating and review for my experience at Bristol Toyata. I was treated with professionalism and timely courtesy. The knowledgeable staff was friendly and thorough. From my first interaction to the time I left with my vehicle I was completely satisfied. More

Great experience There was no pressure, salesman was very attentive and on top of things. I leased a 2015 RAV4 for a good price and I love the car! There was no pressure, salesman was very attentive and on top of things. I leased a 2015 RAV4 for a good price and I love the car! More

Visited a bigger dealership but didn't get a better price I've done a lot of business with Bristol Toyota over the years. I always feel like I am getting a fair deal. I had some time before my lease expired I've done a lot of business with Bristol Toyota over the years. I always feel like I am getting a fair deal. I had some time before my lease expired so I went to visit another Toyota dealership. I was told they would be the lowest price but Bristol was able to match their bottom line. Doesn't make sense to go anywhere else if they can offer the same deals in town. More

Bristol Toyota's sales manager, Paula Fragata Considering a new car? You should talk with Paula Fragata, sales manager at Bristol Toyota. Remarkably, she'll talk to you about your particular needs Considering a new car? You should talk with Paula Fragata, sales manager at Bristol Toyota. Remarkably, she'll talk to you about your particular needs, first! She talked to me in an easy going way and made sure everything was to my satisfaction. For good advice about purchasing a Toyota, I highly recommend that you talk to Paula! More

J.R is the man! I just recently purchased a Toyota Tacoma from this dealership(my 3rd vehicle purchased from this dealership). I am very happy with the truck. Its ver I just recently purchased a Toyota Tacoma from this dealership(my 3rd vehicle purchased from this dealership). I am very happy with the truck. Its very clean, looks like a new truck and the process of purchase is very easy with this dealership. JR Rocha has now sold me 3 vehicles and i cannot see myself dealing with anyone else. He is very professional and respectful, answers all questions regarding vehicle and finance, meets all needs at time of purchase and he makes the process very easy. I know whenever i go there to buy a vehicle JR is going to make the deal work to what i want. He is also the only salesman i know to check on the buyer AFTER they purchased the vehicle to make sure they are happy. That says alot about his professionalism and experience. If you are looking for a great vehicle for a reasonable price go to Bristol Toyota(now located in Swansea) and ask for JR Rocha. He will get you into the vehicle you want at the price you want. Michael Levesque Bristol RI 02809 More

Overall experience with the employees at Bristol Toyota. Always treated respectfully and able to agree on reasonable purchases. Have been trading with them for over 25 years and continue to do so. Currently Always treated respectfully and able to agree on reasonable purchases. Have been trading with them for over 25 years and continue to do so. Currently service 3 cars there on regular basis and am always pleased with the service department and Dave who is always pleasant and accomadateing. More

New car lease Jes was very helpful in getting me the best deal possible at the end of my lease. I am very happy with my new Toyota Corolla! Jes was very helpful in getting me the best deal possible at the end of my lease. I am very happy with my new Toyota Corolla! More

Don't buy an "off brand" car from them The salesman was great. The sales staff, F&I guy, even the receptionist was great. My negative experience comes from the way they handled the situatio The salesman was great. The sales staff, F&I guy, even the receptionist was great. My negative experience comes from the way they handled the situation when my (new to me) car broke down less than 36 hours after driving it off their lot, leaving me and my child on the side of a busy street in the early morning rush hour. Being from out of state I couldn't feasibly tow it back to them and had to get it towed and repaired locally, which I paid for up front. Because I am in the automotive business, I even got it repaired at wholesale price. After weeks of phone calls (mainly by me calling them and them not returning) and faxing the bills to them twice upon request to 2 different people, they finally offered me half of the repair bill. I had to threaten legal action for them to increase it and I "settled" for two thirds of the total cost of what I had to spend to get my car back on the road less than two days after purchase. I understand I didn't buy a new car but TWO DAYS AFTER PURCHASE? The right thing to do would have been "I'm terribly sorry this happened. What can we do to make it right?" Instead I got arguments, phone calls not returned, passed around to different managers, and after a month finally got to settle on a price because I just wanted to move on. More

Very happy with my RAV4 and my dealership. I was very pleased with my overall experience with Bristol Toyota. The salesmen, financial managers, and service department are all top notch. My sal I was very pleased with my overall experience with Bristol Toyota. The salesmen, financial managers, and service department are all top notch. My salesman, John D'Andrea was professional and informative and at no time did I feel pressured into making a decision. Everyone was very pleasant and they all seem to really enjoy working at Bristol. I would highly recommend the dealership to anyone who wants a great sales experience and a great deal on a vehicle. They had the exact vehicle I was looking for and I am very happy wii my RAV 4. More

John Gomes is the reason I returned to Bristol Toyota My first visit to Bristol Toyota was February 2012, I leased a Rav4. Mr. Gomes really listened to me and found me the vehicle I kept for 3 years. Mr G My first visit to Bristol Toyota was February 2012, I leased a Rav4. Mr. Gomes really listened to me and found me the vehicle I kept for 3 years. Mr Gomes was patient, informative, kind and helped me understand the lease process. When I returned this week Mr. Gomes had the day off. I was given a different salesman. He did not listen to my request and I left disatisfied. Due to my loyalty to Bristol Toyota I did return and once again Mr. Gomes was there, he listened made me feel comfortable, explained the changes in the Rav4 and found me the perfect Rav4 for me to lease. I can honestly say if it wasn't for Mr. Gomes I would have gone with another dealership. He is an asset to your company and should be recognized for his knowledge and customer satisfaction. More