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Bristol Toyota

Swansea, MA

4.8
969 Reviews
Bristol Toyota is not just bigger...it's BETTER! Our family of great employees has helped Bristol Toyota grow and expand for the last 34 years by providing world-class customer service. Bristol Toyota is the only Toyota dealership in New England that has won Toyota's President's Award for more than 33 consecutive years. Please visit our new, state of the art Toyota dealership campus in Swansea, MA., at 2283 Grand Army Highway, Route 6, just off Exit 2 I-195.
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2283 Grand Army Highway

Swansea, MA

02777

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Showing 969 reviews

January 24, 2016

Excellent! JR Rocha seemed very knowledgeable about the different models, the options, and what was available. No real pressure to jump in. He was patient in hel More

by young_old_guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JR Rocha
Jan 25, 2016 -

Bristol Toyota responded

Thank you for your patronage and your feedback. We truly appreciate your business. Mike Hills GM

January 24, 2016

Great Experience We recently purchased a 2016 Highlander from Bristol Toyota. John Gomes sold us the vehicle and he was great. He was very low pressure through the p More

by hanley, william 123
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Gomes
Jan 25, 2016 -

Bristol Toyota responded

I'm glad to hear that everything went well with your recent purchase. The Highlander is a great vehicle and I'm sure you will enjoy owning it. I will be sure to pass along your feedback to John Gomes. Sincerely, Mike Hills GM

January 23, 2016

Felt like family. Not pressured to buy. I've owned Toyota trucks for 30 years and the sales team at Bristol Toyota has been one of the best. They definitely care about the customer and their More

by Frank Santoro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Landry , JR Rocha
Jan 25, 2016 -

Bristol Toyota responded

Thank you for your longstanding loyalty to Bristol Toyota. This business has been successful for those many years because of the underlying philosophy of treating customers with respect and honesty. Enjoy your new ride! Regards, Mike Hills GM

January 22, 2016

Professional and stress-free I want to thank Kristian Ivy and Bristol Toyota for putting me in a much better vehicle than I anticipated and a thorough review of the of the wa More

by Steve
Recommend Dealer
Yes
Employees Worked With
Lynda Ramsay
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristian Ivy
Jan 25, 2016 -

Bristol Toyota responded

Thanks again for your recent purchase. We sincerely appreciate it. Mike Hills GM

January 22, 2016

they worked very hard to earn my business. They do it the right way. I sold cars for 10 years so I'm pretty good at recognizing xx.....none here. The new store is beautiful and they operate it More

by postman111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Gomes
Jan 22, 2016 -

Bristol Toyota responded

Thank you for your feedback on our new dealership in Swansea, MA. We look forward to servicing your vehicle when you are in need of service. Sincerely, Mike Hills GM

January 20, 2016

Customer service Was very please with the service and efficiency of JR Rocha he was upbeat and very pleasant felt confident in getting a new vehicle with him More

by Wamtoycar
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JR Rocha
Jan 22, 2016 -

Bristol Toyota responded

Thank you for your patronage and your feedback. Enjoy your new ride!

January 20, 2016

great experience From the moment I went inside there new amazing building. I was treated with the upmost respect. I was in and out very happy with my experience . I wo More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynda Ramsay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy lane, JR Rocha
Jan 20, 2016 -

Bristol Toyota responded

I'm glad to hear that you had a "great experience" at Bristol Toyota. That is what we strive for and I'm happy to hear that we succeeded. Stop by and say hello when you are back for service at our new location in Swansea. Regards, Mike Hills General Manager

January 19, 2016

stressfree sales No pressure salesman, finance and letting you know all about the vehicles new tech, I rate them excellent. Very friendly dealership, offer you coffee More

by MikeM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Axtell
Jan 19, 2016 -

Bristol Toyota responded

Thank you for providing feedback on your experience with our dealership. We appreciate your feedback and your patronage. Mike Hills General Manager Bristol Toyota

January 19, 2016

Friendly, knowledgeable, respectful, no pressure and honest. Bristol Toyota and John Gomes ROCK! Earlier this month we leased a beautiful 2016 Toyota Highlander. It happened to be the exact one that we wanted in More

by ruffles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger, John Gomes, Rodrigo Santos
Jan 19, 2016 -

Bristol Toyota responded

Thanks for sharing your experience here at Bristol Toyota. We appreciate your business and are glad to learn that your interaction with all of our associates was a positive one. Regards, Mike Hills General Manager

January 18, 2016

Bought a RAV4 V6, very happy! Great experience! I bought a used 2010 RAV4 V6 today and couldn't be happier. Car is great condition and the sales team was great the entire time. I really felt comfort More

by HeroDanny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Lane, Kerry Parkos, Sharon Jorde
Jan 19, 2016 -

Bristol Toyota responded

Thank you for your patronage and your feedback. It is gratifying to hear from satisfied customers like yourself. Enjoy your new ride! Mike Hills GM

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