Bristol Toyota
Swansea, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 969 reviews
Excellent! JR Rocha seemed very knowledgeable about the different models, the options, and what was available. No real pressure to jump in. He was patient in hel JR Rocha seemed very knowledgeable about the different models, the options, and what was available. No real pressure to jump in. He was patient in helping me figure out what car and option package I would be happy with. More
Great Experience We recently purchased a 2016 Highlander from Bristol Toyota. John Gomes sold us the vehicle and he was great. He was very low pressure through the p We recently purchased a 2016 Highlander from Bristol Toyota. John Gomes sold us the vehicle and he was great. He was very low pressure through the process. The negotiations were straight forward and he didn't waste our time. We had an all around great experience and we love the car! Mary H. More
Felt like family. Not pressured to buy. I've owned Toyota trucks for 30 years and the sales team at Bristol Toyota has been one of the best. They definitely care about the customer and their I've owned Toyota trucks for 30 years and the sales team at Bristol Toyota has been one of the best. They definitely care about the customer and their satisfaction. It is not a sell and forget experience. I must commend both JR as nd Roger L on their dealing with me. I really don't like buying a vehicle. But both Roger and JR treated me fairly and with respect. They were honest with me and that is huge in my book. They made me feel at ease throughout the entire process. I would definitely recommend this dealership to anyone and I would most definitely buy a vehicle from these two again! More
Professional and stress-free I want to thank Kristian Ivy and Bristol Toyota for putting me in a much better vehicle than I anticipated and a thorough review of the of the wa I want to thank Kristian Ivy and Bristol Toyota for putting me in a much better vehicle than I anticipated and a thorough review of the of the warrantee and services More
they worked very hard to earn my business. They do it the right way. I sold cars for 10 years so I'm pretty good at recognizing xx.....none here. The new store is beautiful and they operate it They do it the right way. I sold cars for 10 years so I'm pretty good at recognizing xx.....none here. The new store is beautiful and they operate it like you'd expect from a luxury car dealer. Very professional. More
Customer service Was very please with the service and efficiency of JR Rocha he was upbeat and very pleasant felt confident in getting a new vehicle with him Was very please with the service and efficiency of JR Rocha he was upbeat and very pleasant felt confident in getting a new vehicle with him More
great experience From the moment I went inside there new amazing building. I was treated with the upmost respect. I was in and out very happy with my experience . I wo From the moment I went inside there new amazing building. I was treated with the upmost respect. I was in and out very happy with my experience . I would recommend anyone looking for a new car to check them out first. More
stressfree sales No pressure salesman, finance and letting you know all about the vehicles new tech, I rate them excellent. Very friendly dealership, offer you coffee No pressure salesman, finance and letting you know all about the vehicles new tech, I rate them excellent. Very friendly dealership, offer you coffee soon as you walk in door. More
Friendly, knowledgeable, respectful, no pressure and honest. Bristol Toyota and John Gomes ROCK! Earlier this month we leased a beautiful 2016 Toyota Highlander. It happened to be the exact one that we wanted in Bristol Toyota and John Gomes ROCK! Earlier this month we leased a beautiful 2016 Toyota Highlander. It happened to be the exact one that we wanted in terms of color and model, and it was on their lot. This is the fifth vehicle that we (including my son) have purchased/leased from Bristol working with John Gomes. I find that John and the Bristol Toyota management team are not only proficient in the products that they sell, but they also care about the customers they serve. They understand that buying a car is a significant financial undertaking for most people (at least it is for us) and one not to be taken lightly. Throughout the process, John was very respectful of our interests and was eager to help by providing technical info or answering any other questions. He was fantastic...never over-bearing. As far as price is concerned...we received a very fair offer...let me restate that...we received an excellent offer to lease the Highlander. Trust me, I am knowledgeable of the financials associated with auto leasing... it was an excellent deal. When we picked up the Highlander the vehicle had been prepped magnificently, both inside and out and with a full tank of gas. Rodrigo Santos helped with the delivery process. He too was fantastic. He made sure that we were familiar with all of the safety features and all the high tech stuff before driving off. All in all, this is our dealership, simply can't find a better one. More
Bought a RAV4 V6, very happy! Great experience! I bought a used 2010 RAV4 V6 today and couldn't be happier. Car is great condition and the sales team was great the entire time. I really felt comfort I bought a used 2010 RAV4 V6 today and couldn't be happier. Car is great condition and the sales team was great the entire time. I really felt comfortable there and there was no pressure at all which made the choice more obvious for me to go with them. Very nice facility, clean everything, I honestly couldn't say more about how great this place was. Everyone was great that I interacted with and I will be sending everyone I know who's looking for a new car to them. I spoke with Sharon Jorde via e-mail and she responded promptly to all my e-mails and answered all my questions. I then worked with Kerry Parkos when I arrived at the dealership and he was excellent. He was very professional and made sure everything was taken care of. I really loved how everyone was very relaxed and allowed me to think about my purchase and wasn't trying to push me to make a decision. It made me more comfortable which allowed me to make my decision to go with them. Finally I worked with Jimmy Lane and he was great. Very nice guy who went over all my options and explained everything thoroughly and wasn't pushy at all which, again, was my favorite quality about this whole entire place. All in all I was very pleased 5 star business and I wouldn't hesitate to work with again. More