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Bristol Toyota

Swansea, MA

4.8
969 Reviews
Bristol Toyota is not just bigger...it's BETTER! Our family of great employees has helped Bristol Toyota grow and expand for the last 34 years by providing world-class customer service. Bristol Toyota is the only Toyota dealership in New England that has won Toyota's President's Award for more than 33 consecutive years. Please visit our new, state of the art Toyota dealership campus in Swansea, MA., at 2283 Grand Army Highway, Route 6, just off Exit 2 I-195.
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2283 Grand Army Highway

Swansea, MA

02777

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Showing 969 reviews

February 25, 2016

Our experience was excellent because of Sharon Jorde Our buying experience was great due to our salesperson, Sharon Jorde. She went above and beyond and was even able to contend with my Engineer (millio More

by bb2016
Recommend Dealer
Yes
Employees Worked With
Sharon Jorde
Mar 16, 2016 -

Bristol Toyota responded

I'm glad to hear that Sharon Jorde was able to take the stress out of buying your new vehicle. Enjoy your new ride and please visit us when you need service for that new car. Mike Hills GM

February 25, 2016

New Toyota Experience Excellent experience working with John. It was very easy to find the car we wanted at a fair price. We are satisfied with how everything came togeth More

by highlander17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Gomes
Mar 16, 2016 -

Bristol Toyota responded

Thank you for your patronage and your feedback. I'll let John Gomes know that you had a great experience. Mike Hills GM

February 24, 2016

Positive Experience Sharon answered the phone immediately, had the car ready for us, took her time with us, and answered all of our questions. The process was straight- More

by Carbuyer
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Jorde
Mar 16, 2016 -

Bristol Toyota responded

It's great to learn of your experience. I'll be sure to acknowledge your remarks with Sharon. We appreciate your patronage. Mike Hills General Manager

February 23, 2016

Excellent Sales Representative!! A very special Thank You to Jeff McCabe, for making my car shopping a wonderful experience. Jeff was very professional, knowledgeable and friendly. He More

by Jeanne176
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff McCabe
Feb 23, 2016 -

Bristol Toyota responded

Thank you for your recent purchase from Jeff McCabe. I'm glad to hear that everything went smoothly. And thanks for referring family and friends to Bristol Toyota. Regards, Mike Hills GM

February 23, 2016

Crazy My experience at first wasnt the best but sharon jorde was excellent and was the first person i wanted to deal with but john gomes said she couldnt me More

by Bkenyon1972
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Gomes, Sharon Jorde
Feb 23, 2016 -

Bristol Toyota responded

I'm sorry to learn that your experience was not completely satisfactory. Please accept our apologies for any inconvenience you experienced by dealing with multiple salespersons. We will use your experience to improve our sales process moving forward. Thank you for providing valuable feedback. I hope you enjoy your new vehicle. Sincerely, Mike Hills General Manager Bristol Toyota

February 22, 2016

Bristol Toyota , actually in Swansea, Ma. is a great place to buy a car. Jess my salesman was excellent. purchased a used car and it runs like it's new. More

by honda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jes Brownell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2016 -

Bristol Toyota responded

Thank you for purchasing from Bristol Toyota. We appreciate your patronage. Enjoy your new ride! Regards, Mike Hills General Manager

February 21, 2016

Excellent sales representative Sharon answered my call inquiring about a vehicle I was interested in. She was prepared with the car near entrance and greeted us with a friendly and More

by Lisa RN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sharon Jorde
Feb 23, 2016 -

Bristol Toyota responded

Thank you for providing feedback regarding your purchase experience here at Bristol Toyota. I'm happy to hear that Sharon provided you an excellent experience. That's what we strive to do. Mike Hills GM

February 20, 2016

"Lease to Lease" LEASE to LEASE--I went into Bristol Toyota for an oil change for my leased Yaris-left with a 2016 Camry! Wonderful salesman and staff. I highly reco More

by alone & strong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy, JR Rocha
Feb 23, 2016 -

Bristol Toyota responded

Thank you for your patronage and your feedback. Enjoy your new Camry!

February 18, 2016

Great customer service! I had a great experience at Bristol Toyota!! Very friendly and customer focused. They worked with me to get the vehicle I wanted for a decent price. I More

by Camron2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Howard and Jimmy Lane
Feb 19, 2016 -

Bristol Toyota responded

Thank you for your feedback on your most recent purchase. I'm sure that Ray and Jimmy will be pleased to learn about your positive experience. Enjoy your new Toyota! Thanks again, Mike Hills General Manager

February 15, 2016

New Car Purchase We have over the years purchased several new vehicles from Bristol Toyota. We have always been pleased with our experience. This purchase was no excep More

by highlander
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerry Parkos, John Dandrea
Feb 19, 2016 -

Bristol Toyota responded

Let me personally thank you on behalf of Bristol Toyota for your continued patronage. We appreciate your business. Regards, Mike Hills General Manager

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