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Bristol Toyota

Swansea, MA

4.8
951 Reviews
Bristol Toyota is not just bigger...it's BETTER! Our family of great employees has helped Bristol Toyota grow and expand for the last 34 years by providing world-class customer service. Bristol Toyota is the only Toyota dealership in New England that has won Toyota's President's Award for more than 33 consecutive years. Please visit our new, state of the art Toyota dealership campus in Swansea, MA., at 2283 Grand Army Highway, Route 6, just off Exit 2 I-195.
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2283 Grand Army Highway

Swansea, MA

02777

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Showing 951 reviews

February 18, 2016

Great customer service! I had a great experience at Bristol Toyota!! Very friendly and customer focused. They worked with me to get the vehicle I wanted for a decent price. I More

by Camron2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Howard and Jimmy Lane
Feb 19, 2016 -

Bristol Toyota responded

Thank you for your feedback on your most recent purchase. I'm sure that Ray and Jimmy will be pleased to learn about your positive experience. Enjoy your new Toyota! Thanks again, Mike Hills General Manager

February 15, 2016

New Car Purchase We have over the years purchased several new vehicles from Bristol Toyota. We have always been pleased with our experience. This purchase was no excep More

by highlander
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerry Parkos, John Dandrea
Feb 19, 2016 -

Bristol Toyota responded

Let me personally thank you on behalf of Bristol Toyota for your continued patronage. We appreciate your business. Regards, Mike Hills General Manager

February 15, 2016

2016 New Car Purchase - Replacing 2002 Highlander Excellent sales experiences in 2002 and now 2016 left me a dedicated Bristol Toyota buyer. I came in with a particular car in mind. I even had the VIN More

by nothank you
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jes Brownell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodrigo Santos
Feb 19, 2016 -

Bristol Toyota responded

I'm happy to learn that your most recent purchase experience was again a positive one. Thank you for your continued patronage. I will make sure that Jes Brownell is aware of your review. Enjoy your new ride! Mike Hills General Manager Bristol Toyota

February 15, 2016

AWESOME! This was my first time visiting this dealership. Kristian Ivy was instrumental in answering all my questions about their leasing program. The leasin More

by keithc1005
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristian Ivy
Feb 19, 2016 -

Bristol Toyota responded

Thank you for providing feedback on your experience here at Bristol Toyota. It is always gratifying to hear from satisfied customers such as yourself. Mike Hills GM

February 12, 2016

Excellent! After going to 2 different dealerships, Bristol Toyota immediately accommodated what I wanted for a trade in value and also threw in the extra mats th More

by Amandamcdermott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Lane , Sharon Jorde
Feb 19, 2016 -

Bristol Toyota responded

I'm happy to hear that you had a great experience here at Bristol Toyota. That's what we strive for. Thanks again for your patronage and your feedback.

February 11, 2016

Wonderful experience We have been doing business with Bristol toyota for over 20 years and Toyota financial for 30 years. We lease Toyota camrys and find Bristol Toyota v More

by Cancer16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy lane, JR Rocha, Mike Hills
Feb 19, 2016 -

Bristol Toyota responded

Thank you for your recent purchase and your longstanding loyalty to Bristol Toyota. I'm glad you had a chance to see our new facility in Swansea. We look forward to servicing your Toyota for another 20 years!

February 09, 2016

Sales person was helpful friendly curtious Jess Brownell, the salesman who helped me, answered all my questions and even explained more than I thought to ask. I had worked with him before and h More

by Annie612
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jes Brownell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2016 -

Bristol Toyota responded

Thank you for your patronage and your feedback.

February 05, 2016

JR and Toyota's Product brought us Back! My wife and I started our car search several months back. One of our first visits was to the then Bristol Toyota Scion in Bristol Rhode Island. More

by leapalnan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim from , JR Rocha
Feb 06, 2016 -

Bristol Toyota responded

We are certainly glad that you came back to us after doing all your research and selecting Bristol Toyota. Thanks for your purchase and enjoy your new ride!

February 05, 2016

Purchased a 2013 Certified Pre-Owned Toyota Corolla I have not had a car for 15 years when I moved from NY/Long Island to Boston. Living in Boston there was no need for a car but things changed and I ne More

by sfpboston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Axtell
Feb 06, 2016 -

Bristol Toyota responded

Thank you for your patronage and your feedback. I'm glad you found the perfect car and that Steve Axtell and our Bristol Toyota team exceeded your expectations. Regards, Mike Hills GM Bristol Toyota

February 04, 2016

They got it right. I was a previous customer and was very pleased with the entire experience. This time we could not come to an agreement and was looking elsewhere when More

by postman111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Gomes
Feb 04, 2016 -

Bristol Toyota responded

I'm glad to hear that we "pulled out all the stops to earn your business". Thanks again and enjoy your new ride. Regards, Mike Hills GM

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