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Bristol Toyota
Swansea, MA
969 Reviews
Bristol Toyota is not just bigger...it's BETTER! Our family of great employees has helped Bristol Toyota grow and expand for the last 34 years by providing world-class customer service. Bristol Toyota is the only Toyota dealership in New England that has won Toyota's President's Award for more than 33 consecutive years.
Please visit our new, state of the art Toyota dealership campus in Swansea, MA., at 2283 Grand Army Highway, Route 6, just off Exit 2 I-195.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 969 reviews
June 25, 2016
Dealership & sales representative Both the dealership staff & my sales representative Sharon were professional, helpful and always returned my calls promptly Both the dealership staff & my sales representative Sharon were professional, helpful and always returned my calls promptly More
by Honeysuckle
June 24, 2016
Special Thanks!. Overall we were very pleased with the help that we got during our visits. What we didn't like was the time it took to process the buying of the vehic Overall we were very pleased with the help that we got during our visits. What we didn't like was the time it took to process the buying of the vehicle(4 hours). I am handicap and on oxygen 24/7 and got very tired doing this. Thanks to Kerry, he was able to move things along at a quicker pace. More
by Jerry T
Employees Worked With
Kerry Parkos
June 15, 2016
Will come again Very nice place. All people were welcoming and patient. The sales managers was very patient with us in the negotiations. He wasn't arrogant like in ot Very nice place. All people were welcoming and patient. The sales managers was very patient with us in the negotiations. He wasn't arrogant like in other dealerships. The sales rep was also nice and showed us what we wanted and didn't try to sell us something we didn't want. Would recommend them to family and friends. More
by JoLiza
Employees Worked With
Shawn , Jonathan Borges
June 09, 2016
Very Friendly Everyone I came in contact with was very friendly and respectful. They understood my needs and were more than willing to work with me to achieve my go Everyone I came in contact with was very friendly and respectful. They understood my needs and were more than willing to work with me to achieve my goals. Kristian was very helpful to me throughout the whole leasing process. More
by ML35
Employees Worked With
Kristian Ivy
June 09, 2016
Oh what a feeling.. Thanks, The staff was courteous, helpful, and knowledgeable. It was a very pleasant experience over all. I did also reply to the Toyota survey. Y Thanks, The staff was courteous, helpful, and knowledgeable. It was a very pleasant experience over all. I did also reply to the Toyota survey. You may consider eliminating the 25 word minimum in this section. Bud More
by CARTIN@VITI.COM
Employees Worked With
Kerry Parkos
June 07, 2016
Exceptional From the moment I walked into the dealership I was greeted by friendly smiles. Not only was I shown around the dealership and lot by sale representive From the moment I walked into the dealership I was greeted by friendly smiles. Not only was I shown around the dealership and lot by sale representive Ray Howard but also got all of my questions answered and had a few jokes along the way. Not only did Ray help to find me the perfect car but also Joe as well was a great addition to what most people think to be a not so fun task. My experience left me with a great new car that I can not be more excited about but also a place to look forward to going back to for checkups and when it comes time for a new car! More
by Mercy326
Employees Worked With
Joe , Raymond Howard
June 05, 2016
Murphy highlander Sharon was a pleasure to deal with. She was responsive to our requests and made the process easy. Thanks for your help in finding our new car Sharon was a pleasure to deal with. She was responsive to our requests and made the process easy. Thanks for your help in finding our new car More
by Dablade79
Employees Worked With
Sharon Jorde, Jonathan Borges
June 04, 2016
Great buying experience ! This local dealership treated me with respect and completely understood my needs and how they could work with me to make sure I got the vehicle I want This local dealership treated me with respect and completely understood my needs and how they could work with me to make sure I got the vehicle I wanted and the best deal possible ! More
by Supersub
June 03, 2016
Bristol Toyota made my car buying experience pleasurable Bristol Toyota made my car buying experience enjoyable, while other dealers had been not fun. I shopped around, Bristol Toyota gave me a great upfront Bristol Toyota made my car buying experience enjoyable, while other dealers had been not fun. I shopped around, Bristol Toyota gave me a great upfront price that beat most dealers right off the get go. They were a couple hundred dollars more expensive than others, but they let me pick who I did the financing with. Ryan Silva was a very helpful and friendly salesman. They couldn't let me drive home with the car the day I bought it, (I am from another state, and they had to register it there.) They even had a runner drop the car off at my house two days later for the inconvenience. The car they ordered me was everything I wanted and everything they said it would be. Thanks a lot guys! More
by Taureano_Z
