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Bristol Toyota
Swansea, MA
969 Reviews
Bristol Toyota is not just bigger...it's BETTER! Our family of great employees has helped Bristol Toyota grow and expand for the last 34 years by providing world-class customer service. Bristol Toyota is the only Toyota dealership in New England that has won Toyota's President's Award for more than 33 consecutive years.
Please visit our new, state of the art Toyota dealership campus in Swansea, MA., at 2283 Grand Army Highway, Route 6, just off Exit 2 I-195.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 969 reviews
October 14, 2016
Excellent customer service experience Rodrigo went out of his way to make sure that my girlfriend and I were comfortable and confident in our buying decision. He listened to what our needs Rodrigo went out of his way to make sure that my girlfriend and I were comfortable and confident in our buying decision. He listened to what our needs were, and with that, found a few really solid options to consider. Where Rodrigo really shined was in his knowledge about the vehicles and the products that Toyota offers (warranties, service benefits). He never missed a beat with any of my questions/concerns. It was definitely the best experience I've had with buying a vehicle. More
by 2010goldhighlander
Employees Worked With
Rodrigo Santos
October 09, 2016
Awesome!!! It was an awesome experience overall! Everyone was super helpful and nice! We went in looking for a new SUV that was safe and reliable and we left the It was an awesome experience overall! Everyone was super helpful and nice! We went in looking for a new SUV that was safe and reliable and we left the same day with one, they were able to get all of the needed paperwork to do so! We sat back and let them do the hard part, I would recommend this dealership to anyone! More
by Puyoustink711
Employees Worked With
JR Rocha
September 30, 2016
David my car salesman was awesome. David my salesman was awesome. Always very prompt with responding to every question I had. Very polite and always presented us with a smile and a hand David my salesman was awesome. Always very prompt with responding to every question I had. Very polite and always presented us with a smile and a hand shake. The only thing I am disappointed with is within the first week I had to pay for an allignment which I feel should have been taken care of by the dealership. Also the detaling of the car before we bought it was not done very well, car still had a lot of scratches on it when we took it home. More
by Nicole Campopiano
Employees Worked With
David Levasseur
September 24, 2016
Awesome service ! Norman was great, exceptional customer service. I first came to this dealership just to browse and he was so helpful. I had explained to him how the p Norman was great, exceptional customer service. I first came to this dealership just to browse and he was so helpful. I had explained to him how the previous dealership I went to was so pushy and he was so respectful of my wishes to only contact me via email. I thought things over and decided I wanted a new corolla and went back to the dealership to buy the car from him. Very happy with the service I received from him and this Toyota dealership! More
by Esilv
Employees Worked With
Norman Marcano
September 22, 2016
Great service Jeff and Sharon were outstanding. Sharon was exceptional in describing all the vehicle features. I would recommend this dealer ship to my friends M Jeff and Sharon were outstanding. Sharon was exceptional in describing all the vehicle features. I would recommend this dealer ship to my friends May be interested for another vehicle in the near future More
by andyandlouise
Employees Worked With
Sharon Jorde
September 16, 2016
Great experience, with professional service. I recently purchased a brand new tacoma from Bristol toyota I had a wonderful experience with all the staff on board there. My salesman was none other I recently purchased a brand new tacoma from Bristol toyota I had a wonderful experience with all the staff on board there. My salesman was none other then Jr Rocha. He was great!! Patient and understanding. Very knowledgeable about each vehicle I looked at that day. Great group of people there. They made me feel comfortable and worked with me very easily throughout the whole process. I recommend Bristol Toyota to anyone!! More
by Anichols87
Employees Worked With
JR Rocha, Mike Hills
September 11, 2016
Amazing The work that was done and friendliness was great. It was a great experience. Great price. The car was beautiful and works every good. Loved it The work that was done and friendliness was great. It was a great experience. Great price. The car was beautiful and works every good. Loved it More
by Rui1111
September 09, 2016
Great Experience I reached out to an Internet Sales Representative. Sharon was very friendly, easy to talk to, and always returned my emails and phone calls in a timel I reached out to an Internet Sales Representative. Sharon was very friendly, easy to talk to, and always returned my emails and phone calls in a timely manner. I was very happy with purchasing my mom's 2011 Toyota Camry and Sharon played a big part in making a relaxed environment for me and having a great purchasing experience. More
by Nanda007
Employees Worked With
Sharon Jorde
September 08, 2016
Happy to remain a Bristol Toyota customer After 9 years of being a Bristol Toyota customer I am happy to say I bought another RAV thanks to JR Rocha's good service. After 9 years of being a Bristol Toyota customer I am happy to say I bought another RAV thanks to JR Rocha's good service. More
by candbe
Employees Worked With
JR Rocha
September 08, 2016
Simply excellent Absolutely no pressure to buy. Very informative answer any and all questions promptly. Simply a great experience from start to finish. Arrived at the Absolutely no pressure to buy. Very informative answer any and all questions promptly. Simply a great experience from start to finish. Arrived at the dealaship at9:30 drove home @1:00..Thanks again to all the staff at Bristol Toyota especially salesman Rodrigo Santos. More
by Paul Swansea
