Bristol Toyota

Outstanding! All employees were professional, knowledgeable, anxious to help and enthusiastic of the Toyota line. They answered all questions and made sure you un All employees were professional, knowledgeable, anxious to help and enthusiastic of the Toyota line. They answered all questions and made sure you understood everything. This was the most enjoyable car purchase I ever experienced. More

Took my car in for an appointment. Was told it would take a 2 hours to "diagnose". 3 hours later I asked (via the text channel I was instructed to use) if there was any update and wa Was told it would take a 2 hours to "diagnose". 3 hours later I asked (via the text channel I was instructed to use) if there was any update and was told "not as of yet". I then went to talk to someone and the nice person at the front desk was shocked that I was a "waiter" and had been waiting over 3 hours. It turns out, my car had not even begun to be diagnosed. So, at this point, 3.5 hours after I dropped my car and sat waiting, my car had the oil change requested, but none of the "diagnosing". I had been told the diagnosing would take at least two hours...so I was looking at over 5.5 hours of time. I took my car before they diagnosed it...I have no idea what is wrong with it, nor do they. I was basically told, "sorry we are backed up". I understand that backups happen...but over 3 hours in, I should have been TOLD that there was a backup and that my car hadn't even been looked at yet so that I could make arrangements. Though I was comped the oil change...the attitude and response from my service lead was not acceptable. I will not bring my car back to Bristol Toyota. At no time did I feel like a valued customer. More

We had a very pleasant experience with Alex and Keith. They were very friendly and treated us with the utmost respect. They were very friendly and treated us with the utmost respect. More

Friendly dealership. No hard sell pressure and an easy sales transaction. Chris went the extra mile by driving a car to my home to make sure it fit in my garage. No hard sell pressure and an easy sales transaction. Chris went the extra mile by driving a car to my home to make sure it fit in my garage. More

My experience with Bristol Toyota was excellent The salesman, Bob Medeiros was also excellent dealing with him was pleasant. Jimmy Lane was also a pleasure to deal with . You will be seeing us again. salesman, Bob Medeiros was also excellent dealing with him was pleasant. Jimmy Lane was also a pleasure to deal with . You will be seeing us again. Keep up the good work . Thank you . More

Great service from Shawn, kept me informed throughout the entire process while waiting on my ordered vehicle. entire process while waiting on my ordered vehicle. More

Alex Shtutin served as a courteous, kind, patient, informative, flexible, and thorough representative of Bristol Toyota. As my wife and I searched for a new car for our family with 4 children, Alex n informative, flexible, and thorough representative of Bristol Toyota. As my wife and I searched for a new car for our family with 4 children, Alex not only helped us compare and contrast various models that would work for us, but patiently guided us through ordering a 2024 Toyota Grand Highlander hybrid so that we were essentially one of the first in line to get the newest model. Through the entirety of the process, Alex was transparent, honest, and did not place any undue pressure to make various decisions in the purchase of the vehicle. He truly served as a calming presence for what typically can be a stressful process. I would wholeheartedly, without hesitation, recommend that any potential buyer work with Alex in the future should they be interested in purchasing a Toyota or other vehicle from Bristol Toyota. ~Mario Sturla and the Sturla family More

My salesman Shawn G helped me with my new car purchase. Great place to buy a car. Great place to buy a car. More

Very nice environment. The person who helped me really made me feel comfortable and he was very well informed. The person who helped me really made me feel comfortable and he was very well informed. More