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Bristol Toyota

Swansea, MA

4.8
968 Reviews
Bristol Toyota is not just bigger...it's BETTER! Our family of great employees has helped Bristol Toyota grow and expand for the last 34 years by providing world-class customer service. Bristol Toyota is the only Toyota dealership in New England that has won Toyota's President's Award for more than 33 consecutive years. Please visit our new, state of the art Toyota dealership campus in Swansea, MA., at 2283 Grand Army Highway, Route 6, just off Exit 2 I-195.
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2283 Grand Army Highway

Swansea, MA

02777

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Showing 968 reviews

January 02, 2017

Lease My mom just leased a car from them,everything was so nice and easy. I recommend to do business with them,look for Nick Sousa in sales he's just the b More

by Psoares
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Sousa
Jan 02, 2017 -

Bristol Toyota responded

Thank you for your patronage and your feedback. Enjoy your new ride!

December 31, 2016

Fantastic Leasing Toyota's for the past 7 years. This was the first time at this dealership and the best from the salesperson to the finance manager. It was a s More

by Toyotagal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marina Bailey
Jan 02, 2017 -

Bristol Toyota responded

Enjoy your new ride and thanks for the feedback.

December 31, 2016

overall it was good I had a salesperson who was new to Toyota. She was a wonderful person with a great personality but unfortunately she wasn't yet trained enough to make More

by RosieTheRaveter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marina,, Sharon Jorde, Jonathan Borges
Jan 02, 2017 -

Bristol Toyota responded

Thank you for your patronage and your feedback. Enjoy your new ride!

December 30, 2016

Easy Experience I honestly have no complaints. Our dealer, was quick and so accommodating. This was an uneasy experience for me searching for a car but I felt comfor More

by Lilmo0500
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jes Brownell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2017 -

Bristol Toyota responded

Thank you for your patronage and your feedback. Enjoy your new ride!

December 30, 2016

A++ Dealership This is my second lease with Bristol Toyota. The service and the staff here are exceptional! They have won the presidential award consistently for More

by Susieqri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynda Ramsay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JR Rocha, Jonathan Borges
Jan 02, 2017 -

Bristol Toyota responded

Thank you for the kind words. We certainly appreciate recommendations and referrals from satisfied customers like yourself. Enjoy your new ride!

December 30, 2016

Great staff... great cars Purchased a 2016 Camry SE from here the experience was absolutely great. Salesman (Jeff) was a wonderful help with selecting just the right vehicle to More

by MarkH79
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff McCabe
December 29, 2016

Like buying from family Arrived at Toyota predjuiced from previous car buying experiences . Boy were we wrong .The only experience better we have had , was buying a car from More

by Cargal1971
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob medeiros
Jan 02, 2017 -

Bristol Toyota responded

I'm please to hear that we exceeded your expectations. That's what we strive to do.

December 28, 2016

Easy to work with The dealer was very helpful and easy to work with. He answered any questions that I had during my first car buying experience. He even added car mats More

by Daisyyyy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JR Rocha
December 17, 2016

Great experience Sharon was fantastic to work with. No pressure, very patient and got us the car we wanted and a great price. Great experience at Bristol Toyota More

by Jmacek
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Jorde
December 14, 2016

Completely rushed and sent away without even letting me spea Tried bringing my avalanche in for a trade to get a mini van for the wife. As I entered a man calling for me from behind ask if i needed something. I More

by Bad buisness
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Dec 14, 2016 -

Bristol Toyota responded

Dear Sir, Please accept our apologies. I am disappointed that we did not work to accommodate your needs when you visited Bristol Toyota. We certainly could have evaluated your trade in prior to selection of a vehicle to purchase. If you will provide us another opportunity earn your business I can assure you that you will find our dealership easy to work with. We want your business. We will everything in our power to provide a positive sales and ownership experience. Please contact Keith Lincoln, General Sales Manager, directly at 401-533-5922. Once again, please accept our apologies.

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